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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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California
1 review
0 helpful votes
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Solid Controller
September 30, 2020
Updated review

Took about 4 weeks to arrive and I don't think I ever received a "shipped" email, but given the pandemic it's completely understandable! Controller looks great and the extra tension on the left stick is super nice. Thanks!

Date of experience: August 12, 2020

Website is a little slow and definitely needs some...
August 2, 2020
Previous review

Website is a little slow and definitely needs some optimizations, but I'm excited for my controller.

Date of experience: July 3, 2020
GB
1 review
0 helpful votes
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Master Mod
September 8, 2020
Updated review

Quick, Easy and concise. Every step was explained. Only thing I would change is in the creation process every step has a price except the faceplate customization.

Date of experience: August 9, 2020

Quick, Easy and concise
July 30, 2020
Previous review

Quick, Easy and concise. Every step was explained. Only thing I would change is in the creation process every step has a price except the faceplate customization.

Date of experience: June 30, 2020
Illinois
1 review
0 helpful votes
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Great product
September 3, 2020
Updated review

Love your controllers, shipping is terribly slow but it was made worse by the lack of communication from the company during the process. From time of order to delivery there was zero communication which caused stress in knowing if the order was even legitimate.

Date of experience: August 4, 2020

Love your controllers
July 25, 2020
Previous review

Love your controllers

Date of experience: June 25, 2020
Indiana
1 review
0 helpful votes
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POS
September 2, 2020

I spent 150+ on the master mod controller, after watching every video I could find on getting it to do what I wanted it to do, and then it not doing what I wanted it to do I decided to just get rid of the program and use it as a regular controller, NOPE it got so glitchy that i couldn't use it for anything... finally got it to erase and was happy for a few days till it started acting up again, like it reprogrammed itself somehow, in my 49yrs on this rock I've not thrown anything in anger the way I threw this pos...

Date of experience: August 3, 2020
Georgia
1 review
0 helpful votes
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Expensive, but well made
August 29, 2020
Updated review

Generally pretty good explanations for each of the available options. Could have used a little more direct explanation of the thumbstick diameters, but it's readily available online so no biggie. (Just wanna emphasize that I'm talking about *diameter,* not height--those differences were very clearly explained.)

Date of experience: July 30, 2020

Generally pretty good explanations for each of the...
July 20, 2020
Previous review

Generally pretty good explanations for each of the available options. Could have used a little more direct explanation of the thumbstick diameters, but it's readily available online so no biggie. (Just wanna emphasize that I'm talking about *diameter,* not height--those differences were very clearly explained.)

Date of experience: June 20, 2020
Virginia
2 reviews
0 helpful votes
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Latest remote
August 22, 2020
Updated review

Love it, would've liked more colors to choose from.

Date of experience: July 23, 2020

Love it, would've liked more colors to choose from
July 13, 2020
Previous review

Love it, would've liked more colors to choose from.

Date of experience: June 13, 2020
Texas
1 review
0 helpful votes
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Real talk
August 22, 2020
Updated review

I spent over 150 on a gift card and no free shipping for control difference witch was 94$ i mean c'mon

Date of experience: July 23, 2020

I spent over 150 on a gift card and no free shipping...
July 13, 2020
Previous review

I spent over 150 on a gift card and no free shipping for control difference witch was 94$ i mean c'mon

Date of experience: June 13, 2020
Canada
1 review
0 helpful votes
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Product is great but was supposed to be free shipping
August 21, 2020
Updated review

Bought this controller for my brother and he is very satisfied. The controller works great, the price is good and the remaping of the paddles is easy.

This is a very good product.

My only point is that it was supposed to be free shipping and I ended up paying for shipping on the evil site and I had to pay fedex too. Summed up to 50/60 dollars for shipping when it was supposedly "free". Disapointing but the product is good

Date of experience: July 22, 2020

Been charged for a broken joystick
July 7, 2020
Previous review

Been charged for a broken joystick. Been easy but didn't expect I'd have to pay to get my controller fixed

Date of experience: June 7, 2020
Washington
1 review
0 helpful votes
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Learning curve
August 19, 2020
Updated review

There are so many options for the controller, it will take time to learn them well.

Date of experience: July 20, 2020

Need more options with skins, check out was a problem,,...
July 9, 2020
Previous review

Need more options with skins, check out was a problem,, but we got there.

Date of experience: June 9, 2020
Tennessee
1 review
0 helpful votes
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Mw xbox one evil controller
August 16, 2020
Updated review

I got a controller with tactile buttons and Triggers, pedals, 200 grams pro stick tension, and evil grips. This controller is awesome I would recommend anyone to get one

Date of experience: July 17, 2020

Easy to find options
July 6, 2020
Previous review

Easy to find options.

Date of experience: June 6, 2020
North Carolina
1 review
5 helpful votes
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Order my controller over 2 months ago and still haven't received it. Its just a basic modded controller with no graphics. Customers service is a joke. It's like they dont care. They already have your money, so it's like I will send it whenever I want. I emailed them about the status of my controller they replied it takes 3 weeks. I responded its been over 2 months! It's been 2 more weeks no response.! I believe this company is a scam!

Date of experience: July 16, 2020
Australia
1 review
0 helpful votes
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Review
August 13, 2020
Updated review

You should provide more information regarding mods and upgrades as well as an option to add gamer tag to basic packages

Date of experience: July 14, 2020

You should provide more information regarding mods...
July 4, 2020
Previous review

You should provide more information regarding mods and upgrades as well as an option to add gamer tag to basic packages

Date of experience: June 4, 2020
Mexico
1 review
0 helpful votes
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Fantastic but there are things i would like
August 10, 2020
Updated review

The control levers are not exactly where I want them to be, in fact my fingers didn't quite reach them. I would be willing to pay to have them raised an inch higher. I hope they can scare me away. I want to call them to see what can be done, also to explain to me how to put the fortnite modes that I have not been able to do. I love the idea of being able to modify the control but I would like to make it perfect for my needs and hand size characteristics. I wish you the best and although I would like these changes I know that my control will last for a long time, you can do them with excellent quality.

Date of experience: July 11, 2020

Great Easy Fun
July 1, 2020
Previous review

Great
Easy
Fun

Date of experience: June 1, 2020
New York
1 review
0 helpful votes
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New customer
August 7, 2020
Updated review

Web page was not back some small issues in reviewing order prior to placing order.

Delivery was longer than expected but for a cut Custom product there are long lead items for delivery

Date of experience: July 8, 2020

Your web page kept resetting my order and specs on...
June 27, 2020
Previous review

Your web page kept resetting my order and specs on the controller

Date of experience: May 28, 2020
California
1 review
0 helpful votes
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Evil controller review
August 4, 2020
Updated review

Very good controller takes a little time to get used to it and use the full ability of it

Date of experience: July 5, 2020

Very good
June 25, 2020
Previous review

Very good

Date of experience: May 26, 2020
Illinois
1 review
0 helpful votes
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Good but not great
August 3, 2020
Updated review

There are scratches on my $300 controller that I waited 5 weeks for. Happy but disappointed with the way it looks. It feels great but needs to get used to the shift paddles since it's so easy to press them. But that's just on me not them.

Date of experience: July 4, 2020

Great
June 24, 2020
Previous review

Great

Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
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I purchased this controller over 6 weeks ago. The team at evil has had extremely poor communication and transparency. I also think it is absurd that they don't give you an estimate until after your purchase, and further this estimate is wrong seeing as it has been twice the time allotted and I still have 0 info on the controller. Stay away.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Superior convenience for your gaming needs!
August 1, 2020
Updated review

I needed replacement joystick thumbsticks for my Astro C40 controller and the parts from Astro were out of stick. Fortunately, Evil Controllers makes the replacement parts I needed. Put in my order and recieved them pretty promptly amid the whole Covid-19 delays. This experience made it very easy to find & purchase gaming products!

Date of experience: July 2, 2020

Easy to find & purchase gaming products!
June 22, 2020
Previous review

Easy to find & purchase gaming products!

Date of experience: May 23, 2020
North Carolina
1 review
0 helpful votes
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F$&8ing Awesome
July 29, 2020
Updated review

Awesome controller I wish the tactical triggers had about 2 more mm depth to activate.

Date of experience: June 29, 2020

Easy to use
June 19, 2020
Previous review

Easy to use

Date of experience: May 20, 2020
Ohio
2 reviews
1 helpful vote
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Best Gaming vendor
July 26, 2020

Bought couple of joy sticks from them and they came before the expected delivery and both of the sticks are working smoothly.

Date of experience: June 26, 2020

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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