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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Ohio
1 review
0 helpful votes
Follow DJ D.
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Giveaway winner controller
December 29, 2020
Updated review

Simple website, easy to navigate and quick checkout!

Date of experience: December 25, 2020

Simple website, easy to navigate and quick checkout
November 27, 2020
Previous review

Simple website, easy to navigate and quick checkout

Date of experience: November 5, 2020
Canada
1 review
0 helpful votes
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Awesome controller
December 20, 2020
Updated review

Game play is so much better now faster response with movements love it

Date of experience: December 17, 2020

Great
November 26, 2020
Previous review

Great

Date of experience: October 27, 2020
New Hampshire
1 review
0 helpful votes
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Your product description is well done as well as purchasing process

Date of experience: December 11, 2020

Your product description is well done as well as purchasing...
November 21, 2020
Previous review

Your product description is well done as well as purchasing process

Date of experience: October 22, 2020
Michigan
1 review
0 helpful votes
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$375 controller
January 1, 2021

Where to start... dont waste your money. After just 2 months of average use, the buttons started going to hell. My B button doesnt work at all, along with the A button. I can tell X and Y are soon to follow. The bumpers on the top get stuck, the controller DRAINS batteries like nothing ive ever encountered. The left analog stick (which i paid an extra $75 for) snapped off at the bottom and is now sharp and half of an analog stick. Again, this is average use over a short period of time. DO not waste your money. Excels in performance YES! The durability is absolutely unacceptable, however, given the price. STAY AWAY. (XBOX)

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
Germany
1 review
0 helpful votes
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Got 2 controllers both of
December 31, 2020

Got 2 controllers both of them with bugs already when I received them. Sent one back, they fixed it. Now its bugging again. Poor quality.

Date of experience: December 1, 2020
Ohio
1 review
0 helpful votes
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Husband loved this controller
November 27, 2020
Updated review

I can't wait to get this controller... I just hope my husband has as much fun playing with it as I had customizing it.

Date of experience: November 25, 2020

I can't wait to get this controller...
November 5, 2020
Previous review

I can't wait to get this controller... I just hope my husband has as much fun playing with it as I had customizing it.

Date of experience: October 6, 2020
Canada
1 review
0 helpful votes
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Loving the controller
November 27, 2020
Updated review

My controller came in faster then it said it was so that was nice and since I've gotten it so far it's been working great but I've only had it for about a month now so hopefully it keeps working this great!

Date of experience: November 22, 2020

I got a nice controller so hopefully it comes in and...
November 1, 2020
Previous review

I got a nice controller so hopefully it comes in and works properly and is nice

Date of experience: October 2, 2020
Japan
1 review
0 helpful votes
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It 's a very nice controller.
November 27, 2020
Updated review

It's very easy to understand because the customized content is displayed clearly and visually. Thank you

Date of experience: November 17, 2020

It's very easy to understand because the customized...
October 28, 2020
Previous review

It's very easy to understand because the customized content is displayed clearly and visually. Thank you

Date of experience: September 28, 2020
New Jersey
2 reviews
0 helpful votes
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These guys are the best and were very helpful! I was a little confused at first when I got my controller, but after I called them and played with the controller for a few hours it all began to make sense. It looked so incredible I had to use it right away, but I didn't know how. Once I spoke to Josh over the phone he helped me out sooooo much!

Thank you Josh, now I love this controller! My friends are getting mad! They will probably get their own. Haha

Date of experience: November 3, 2020
North Dakota
1 review
0 helpful votes
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Not a good controller
November 26, 2020
Updated review

The controller did not hold up very well and buttons on it keep going out. The analogs started to drift way faster than any other controller I've ever used as well. Also, your websites programming is very faulty. Clicking more info on certain parts of the page will open in the same window, instead of a new tab. This wouldn't be a big deal, but doing so will erase all your selected options. Another fault with the create feature is that it will either sometimes not reload at all and get stuck on a loading gif, or the price will freeze after reloading and wont reflect price changes after additional options are selected. Having to refresh the page over a dozen times isn't the end of the world, but it is slightly annoying. Furthermore, lack of a functioning website does raise the question of whether or not your product has more care and testing put into it then the website does.

Date of experience: October 27, 2020

The overall experience was fine
July 7, 2020
Previous review

The overall experience was fine. Your websites programming however is very faulty. Clicking more info on certain parts of the page will open in the same window, instead of a new tab. This wouldn't be a big deal, but doing so will erase all your selected options. Another fault with the create feature is that it will either sometimes not reload at all and get stuck on a loading gif, or the price will freeze after reloading and wont reflect price changes after additional options are selected. Having to refresh the page over a dozen times isn't the end of the world, but it is slightly annoying. Furthermore, lack of a functioning website does raise the question of whether or not your product has more care and testing put into it then the website does. Because of the return policy, I'm willing to look past all of that. But not everyone will have that same mindset.

Date of experience: June 7, 2020
Nebraska
1 review
1 helpful vote
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Good but a little pricey for just good
November 11, 2020
Updated review

Everything was good just when making a custom Xbox controller website had really hard time loading up. Controller works good but I feel like some options are over priced for what they actually do. Would be better if you could add the round D-Pad like the elite controller also.

Date of experience: October 12, 2020

Everything was good just when making a custom Xbox...
September 30, 2020
Previous review

Everything was good just when making a custom Xbox controller website had really hard time loading up

Date of experience: August 22, 2020
France
1 review
0 helpful votes
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Voleurs
October 18, 2020

J'ai passer une commande sur se site il y a plusieurs mois de cela, et non seulement je n'ai jamais reçu ma commande 60€, mais en plus le site ne veut même plus me répondre à mes mails. Donc le conseil que je peux donner à toute personnes sceptiques d'acheter un produits sur leurs site. Ne le faite pas, personnellement j'appelle sa des voleurs.

Date of experience: September 18, 2020
Israel
2 reviews
0 helpful votes
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Great site for gamers
October 18, 2020

The site is really easy to use. Apart from products, they also offer gift cards. I used one and it was a big surprise to my friend who enjoys playing computer games as well as I do.

Date of experience: September 18, 2020
Florida
1 review
0 helpful votes
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Mod controller
October 6, 2020
Updated review

Times I feel no difference or not sure what turn in and activated just a bit confused first time having a mod

Date of experience: September 6, 2020

Easy smot understanble
August 11, 2020
Previous review

Easy smot understanble

Date of experience: July 12, 2020
Wisconsin
1 review
0 helpful votes
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WORST CONTROLLER EVER
October 2, 2020

I ordered my $287 and not only did it take 3 months to arrive but i shipped here with stick drift in the controller & i didn't even relieve a email saying my controller arrived. So i tried to return it first day and they said i couldn't cause of covid and the weekend. Recently R2 stopped working and my back stopped working.

Date of experience: September 1, 2020
Germany
1 review
0 helpful votes
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Thankyou for a beautiful controller
September 30, 2020
Updated review

Customer Service was excellent, the gentleman answered all my questions with expertise. Proceeded with purchase. Bought a controller from EvilControllers years ago back when MW2 first came out, had an amazing experience with them. Looking forward to receiving my updated controller years later and glad to see EvilControllers is still around.

Date of experience: August 27, 2020

Customer Service was excellent, the gentleman answered...
August 15, 2020
Previous review

Customer Service was excellent, the gentleman answered all my questions with expertise. Proceeded with purchase. Bought a controller from EvilControllers years ago back when MW2 first came out, had an amazing experience with them. Looking forward to receiving my updated controller years later and glad to see EvilControllers is still around.

Date of experience: July 16, 2020
Florida
1 review
0 helpful votes
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Heard good things.
September 30, 2020
Updated review

Love the options on this controller. Great controller with great button placement

Date of experience: August 24, 2020

Great customer service
August 9, 2020
Previous review

Great customer service.

Date of experience: July 10, 2020
Spain
2 reviews
0 helpful votes
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Product does not
September 30, 2020

Product does not work well. Rude customer service...

Date of experience: August 20, 2020
Arkansas
1 review
0 helpful votes
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Exactly wht i wanted in a controller.
September 30, 2020
Updated review

Thank u look forward to gaming with evil. I just got a simple custom controller to try EVIL out. After getting my modded controller look forward to ordering another controller with more customization real soon. Though it took lil over 4 weeks to get, i get it, the pandemic is messing everything up. Look forward to future business with reliable custom controllers.

Date of experience: August 18, 2020

Love it
August 8, 2020
Previous review

Love it. Speedy response.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Fast and easy but when I had a question I emailed and every time it said that they were closed and to try again later. But great product decent prices so no complaints

Date of experience: August 17, 2020

Fast and easy
August 7, 2020
Previous review

Fast and easy

Date of experience: July 8, 2020

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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