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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Michigan
1 review
0 helpful votes
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Just ok
July 16, 2021
Updated review

Wasn't very impressed, didn't get any extra foam paddles didn't get a case and the paddle was just okay

Date of experience: June 16, 2021

Easy to use
May 27, 2021
Previous review

Easy to use

Date of experience: April 27, 2021
Florida
1 review
0 helpful votes
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PS5 Evil Controller
July 12, 2021

After a month of use I have to say this is the best controller I've ever used especially with the digital triggers and 2 back buttons.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Small Issues
July 15, 2021

Although the controller is well made, I believe testing should be done to make sure the controllers are in working order, especially when for international orders. The controller I purchased as an issue with headphones not working with it.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Evil controller
July 9, 2021

The controller is great but paying for the express shipping and being on top of the list is a waste of money. Didn't show up any faster. Besides that the controller is great.

Date of experience: June 9, 2021
Minnesota
1 review
0 helpful votes
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Good controller
June 16, 2021

Does everything that I was expecting. Very good product.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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Good remote
June 16, 2021

It was a month wait but worth it. Controller is functional and it was exactly what I was looking for.

Date of experience: June 5, 2021
Illinois
1 review
0 helpful votes
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See the title that all that is needed to know about the experience.

Date of experience: June 3, 2021
California
2 reviews
0 helpful votes
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Controller and repair
June 16, 2021

I bought a controller and absolutely loved it, had it like 6 months and had a button go out. (Played a new game and it used a weird button that other games don't use) so when I needed to actually use to throw a grenade or zoom in it would cut out long story short I contacted them and I was still under warranty so they took care of everything and contacted me back within 2 or 3 days and loved the customer service. Took a total of 2 weeks and my controller was back like new. Will continue to buy controllers from Evil.

Date of experience: June 2, 2021
Pennsylvania
1 review
0 helpful votes
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My controller lasted less than a year before a sensor started going bad. Smooth transition moving left on my right joystick but when moving right, it jerked to the left repeatedly. Not a smooth stick drift motion at all which is what they said it was. I emailed the company and they said it wouldn't be covered under warranty stating it was a moving part but I could pay an additional $80 plus shipping and they would swap my circuit board which they said would fix the issue. I didn't realize a circuit board was a moving part. So after spending close to $200 on the controller, you are much better off going with a reputable brand like Scuff. Just to add to a back story, my stock Xbox One controller lasted me over 5 years before it broke. (Right bumper completely fell out) I will definitely not be a returning customer.

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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ALS gamer Dad
June 16, 2021

This is the best experience I've ever had with ordering online! My father is an avid gamer and he was recently diagnosed with ALS and had lost all mobility in his right hand (not his dominant hand), so he can't play with normal remotes. I did some research on remotes for him and found EvilControllers. They're customer service helped me decide the best remote for him and features. It was perfect. When I gave it to him he was so happy. He thought he would never get to play games again. Now he can play all his favourite games still! Thank you!

Date of experience: May 31, 2021
Hawaii
1 review
0 helpful votes
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Somewhat disappointed
June 29, 2021
Updated review

Received my controller after a month wait and was broken out of the box. Returned it and the replacement came in a small box with no case (as promised) no paperwork, stickers, etc. as well as the replacement had wrong thumb sticks and no red home button.

Date of experience: May 30, 2021

Easy ordering
April 21, 2021
Previous review

Easy ordering.

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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Paddles
June 16, 2021

I assumed I'd receive button paddles with the product but I did not. Just buttons

Date of experience: May 30, 2021
Nevada
1 review
0 helpful votes
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Works great!
June 16, 2021

Everything works great! Very satisfied with my purchase.

Date of experience: May 30, 2021
Idaho
1 review
0 helpful votes
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Good customer service and easy ordering
June 28, 2021
Updated review

Easy to get what I needed and great customer service when I didn't know where my order status was they were very very helpful

Date of experience: May 29, 2021

Easy to use and understand
April 21, 2021
Previous review

Easy to use and understand

Date of experience: April 9, 2021
Alabama
1 review
0 helpful votes
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PS5 4 action buttons
June 16, 2021

Easy to order and check on status via website. Quick build time.

Date of experience: May 28, 2021
Florida
1 review
0 helpful votes
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Zero service
June 27, 2021

I bought 4 controllers. 3 arrived fully functional, 1 did not. Broken right thumbs tick, emailed support, got a request to make video, I responded I will not and requested for instructions. I bought my 4th and last controller. I love the product but no longer care for a replacement. Just my 2 cents and farewell. Moving on to anything else with a return policy for people with no time to go to ship back. Hope you guys read and learn.

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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No info on fulfillment
June 25, 2021

I game but I am not a gamer. So, I am ordering this for someone who was a gamer but is now partially disabled and can't fully express what their needs are for gaming. The gaming lingo was confusing at times. There aren't enough pictures clearing showing what a mod or enhancement looks like (videos would be SOOO cool!). I ended up ordering basically a full package because I had no idea what was actually needed. The FAQs did not mention how long it would generally take to just fulfill the order. My order took over 6 weeks just to ship. I checked with customer service after 4 weeks and it still took 2 more weeks for my order to ship after the rep advised. If I had known, I would have selected standard shipping instead of expedited.

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Brilliant
June 16, 2021

I ordered this controller from America it did take time but it was worth it.

Date of experience: May 23, 2021
Illinois
1 review
0 helpful votes
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The best
June 16, 2021
Updated review

I'm satisfied, I like your product, the best., thank you.

Date of experience: May 23, 2021

So far excellent
April 21, 2021
Previous review

So far excellent

Date of experience: April 3, 2021
Virginia
2 reviews
0 helpful votes
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One handed
June 16, 2021

I just recently decided to try out gaming and pretty quickly understood that a traditional controller was not going to fully enjoy the experience since I have very limited use of my left hand. After a LOT of poking around online for accessible controllers and such, I ran across a YouTube review of Evil.

Date of experience: May 23, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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