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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Texas
1 review
2 helpful votes
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Bad
October 9, 2021

I think what you guys are doing is wonderful but at the same time your customer service is the worst by far I've put in more than three appointments to have a phone call and never got a phone call the only time I could get in contact with you guys was by email and it took hours to receive conversation back-and-forth…. We are in 2021 and there is no excuse for not being able to communicate with your customers through more than one contact‍

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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One handed ps4 controller
September 23, 2021

This is now my third controller off of Evil Controller, based off different consoles. I literally can't play without it being an amputee, so it's a big deal for me! I'm incredibly happy with my order. Thanks so much!

Date of experience: September 9, 2021
Australia
1 review
0 helpful votes
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Great Delivery Speeds!
September 23, 2021

Great delivery speed and super speedy build time! Got to regional Australia within 10 days of placing order. But to be honest the shipping cost was pretty steep 110 American dollars... which was the only negative so the speedy service was kind of expected! If the shipping didnt cost so much would definatly purchase another with more customisation! Would also be nice for the 453 Aussie dollars i payed if it came with a case even a fabric one just felt a bit lazy for how expensive it was! But am really satified with the control itself!

Date of experience: September 8, 2021
Virginia
2 reviews
0 helpful votes
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Broke in less than a month
October 6, 2021
Updated review

Got the controller but the right trigger broke in less than a month

Date of experience: September 6, 2021

Hope it arrives in 2
July 23, 2021
Previous review

Hope it arrives in 2 - 4 days...

Date of experience: July 18, 2021
Australia
1 review
0 helpful votes
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Satisfactory
September 23, 2021
Updated review

International shipping is far too expensive. Not something you have much control over, but it will never stop being the most frustrating part of purchasing from the US.

Date of experience: September 5, 2021

International shipping is far too expensive
July 23, 2021
Previous review

International shipping is far too expensive. Not something you have much control over, but it will never stop being the most frustrating part of purchasing from the US.

Date of experience: July 16, 2021
Iowa
1 review
0 helpful votes
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Great
September 3, 2021

Great Great great great Great Great great greatGreat Great great great Great Great great great Great Great great greatGreat Great great great Great Great great great

Date of experience: September 2, 2021
Philippines
1 review
0 helpful votes
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Epic as always
September 3, 2021
Updated review

Great online shopping, great GUI. Easy to navigate the website. Everything is explained in detail. Great customer support

Date of experience: September 1, 2021

Great online shopping
July 15, 2021
Previous review

Great online shopping

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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I like the controller but the analog sticks are not to my liking. I tried changing them but the analog sticks seem to be fused to the analog modules. I believe this to be a problem because i often like to clean the analog modules to prevent stick drift and since i can't seem to remove the analog sticks, cleaning the modules of dirt and debri seems impossible.

Date of experience: August 26, 2021
Utah
1 review
0 helpful votes
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Some issues
September 3, 2021
Updated review

Love the controller, other than the Joysticks are out of sink, and I get a lot of drifting.

Date of experience: August 26, 2021

It was great
July 12, 2021
Previous review

It was great

Date of experience: July 7, 2021
Florida
1 review
0 helpful votes
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This is my 2nd evil controller
September 3, 2021
Updated review

Evil controllers did a great job this time making sure that there was no stick drift (unlike my 1st evil controller). Its been a little over a month and the controller still functions perfectly; hopefully it stays this way. Ultimately its feels better than my 1st evil controller quality wise.

Date of experience: August 25, 2021

Needed to have a standard warranty that ensures the...
October 17, 2019
Previous review

Needed to have a standard warranty that ensures the customer does not have to worry about stick drift or other parts (like bumpers or paddles).

Date of experience: October 16, 2019
New York
1 review
0 helpful votes
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It is worth buying.
September 3, 2021

It arrived as it should of. I will order more in the future. We'll worth it. Evil controller thumbsticks are better in my opinion than those thumbsticks clip on.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Something special
September 3, 2021

Receive the controller fast, and was blown away by the design

Date of experience: August 25, 2021
New Jersey
1 review
0 helpful votes
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I was having issues with my original ps4 controller, you can't find PS4 controllers at game stores now with the rollout of PS5. I wanted a new controller and previously ordered from Evil so I ordered another. Love the controllers from Evil.

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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Great controller.
August 23, 2021
Updated review

Quick and painless. Finance offered. So far, so good. A month or two of use and no complaints.

Date of experience: August 22, 2021

Quick and painless
July 12, 2021
Previous review

Quick and painless. Finance offered. So far, so good.

Date of experience: July 3, 2021
Tennessee
2 reviews
0 helpful votes
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Not worth the money.
September 18, 2021

I had a moddedzone controller for my ps4 and it worked better as far as building on fortnight it was more smooth and flawless. There's a slight delay with the evil controller building mod. Also there's not aimbot or aim assist for fortnite. I had aim assist with moddedzone. I paid about $75 dollars more more the evil controller and it's not worth it. Needs aimbot and I'd be happy and deal with the delay on the builds.

Date of experience: August 19, 2021
Australia
1 review
0 helpful votes
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Awesome
August 23, 2021

Very happy with the controller and design. Fast service and delivery

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Initial personal controller customization design choices were nerve-wracking to choose from since you can only go home with one! The spectrum of genuine design plates you have the privilege to select is simply amazing. Remapping of buttons processes as far as the built in adjustable modifications worked ideal and are both an intricately developed configuration system capable of being accessed, understood, and ultimately under your command. You are even granted a option in case you don't want to accidentally turn on an undesired mod while gameplay is active. Despite a skeptical (uncertain) estimate arrival of time indirect delay, my product miraculously arrived 2 weeks ahead of the established date of arrival. That act right there... evidently proves anyone customer or not, the substantial amount of value you are considered as an individual. Man, that's loyalty! If you want to spend your money, you begged or worked your behind off for, I graciously suggest heading over to EvilControllers, and spend it right.

Date of experience: August 19, 2021
Maryland
1 review
0 helpful votes
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Great
August 23, 2021

Awesome service all together, from price to shipping time and repair quality.

Date of experience: August 18, 2021
Texas
1 review
0 helpful votes
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Good controller
August 23, 2021
Updated review

Quick and easy let's hope my order is here in 2 days

Date of experience: August 16, 2021

Quick and easy let's hope my order is here in 2 days
July 12, 2021
Previous review

Quick and easy let's hope my order is here in 2 days

Date of experience: June 27, 2021
New York
1 review
0 helpful votes
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Ive had for bout 2 months already
August 23, 2021

I've had this controller for about 2 months already and i jus have to say… 5 STARS ALL AROUND. I'm absolutely inlove with my controller and the thing is an absolute BEAST. I am SO satisfied with my controller and purchase,, this is definitely a purchase i do not regret at all,, you guys make an absolutely great product and imma buy another one from you guys around christmas. I really couldn't be happier with my controller and i've been recommending EVERYONE to you guys… you guys are really truly amazing and i love you guys and your product… keep up the great quality work

Date of experience: August 16, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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