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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Wisconsin
1 review
0 helpful votes
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Not the quality I expected
January 31, 2023

Not the quality I expected, after owning scuff controllers I thought I would try something new. Wish I would have stayed with scuff. Buttons don't always register, headphone jack is loose, and thumb sticks have a grinding feel.

Date of experience: January 1, 2023
Texas
1 review
1 helpful vote
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They are super good at ghosting you.
January 25, 2023

I ordered a series x controller and received it fairly quickly. However, upon attempting to use the controller it was quickly established that there were some issues. I contacted customer support and they troubleshot it with me and ultimately determined that I would need to send the controller in for a technician to look at and correct the issues. (So far so good) the customer support rep emailed me stating I would receive a return shipping label via email. Then the problems started, I never received any shipping label and when I email the support address I never get a reply. I've tried texting the support number and opening a follow up support case…. No response from them.

It's sucks, I really was looking forward to using my custom 260+ dollar controller.

Date of experience: December 26, 2022
Illinois
1 review
0 helpful votes
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Great
January 17, 2023

Got it really fast the support was amazing love this site

Date of experience: December 18, 2022
California
1 review
0 helpful votes
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Great analog sticks
January 14, 2023

Super satisfied with my evil controller. I will definitely be buying a new one soon!

Date of experience: December 15, 2022
Illinois
1 review
1 helpful vote
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Too d*mn long
January 3, 2023

They finally messaged me back about the status and mentioned that I didn't purchase rushed assembly… but I purchased premium shipping for $40 extra 7 days ago which they say is (Processing & Delivery 2-4 days) Why the h*ll is it still processing?… assembly is apart of processing the order! Should've just got the free shipping if I knew I was going to have to wait the full time. So annoying why is it 7 days waiting for something you've been making for 15+ years? Didnt even start making my controller yet! If you have a option to speed up the process then speed it up or take that option off of your site because its going to piss alot of people off who spent the extra money! More people will leave bad reviews and go elsewhere

Date of experience: December 4, 2022
California
1 review
0 helpful votes
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Controller
January 2, 2023

Still never shipped ordered rush processing not sure it's been over a week hope the controller is good

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Colorado
1 review
0 helpful votes
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The controller
January 1, 2023

It was well made I love it. The design the color and how it feels to use.

Date of experience: December 2, 2022
North Carolina
1 review
0 helpful votes
Follow Kim G.
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Great Company
December 31, 2022

I would highly recommend EvilControllers. We were looking for a controller for a child that is paralyzed on their left side due to a brain tumor. The child only has limited time with us and loves to play his playstation. I reached out to the company to see if they could help process our order ASAP and they quickly responded that they would get that taken care of for us. I truly appreciate a company that can still run their business with heart behind it! Thank you so much EvilControllers!

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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A little pricey and the mobile website is buggy...

Date of experience: November 20, 2022
Canada
1 review
0 helpful votes
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Amazing products
December 14, 2022

Super great service and fast service!

We have now bought 3x PS4 accessible remote and 1x PS5 accessible remote.\

I recommend this company 100%

Date of experience: November 14, 2022
New York
1 review
0 helpful votes
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It was good but didn't receive any instructions with the controller. It's nit the same configuration like my ps4 so the button set up is different.

Date of experience: November 4, 2022
Massachusetts
1 review
0 helpful votes
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Awesome
December 3, 2022

The options you have are insane and i love them. And the prices can't be beat.

Date of experience: November 3, 2022
Connecticut
1 review
0 helpful votes
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Quality product
October 28, 2022

2nd experience with EvilControllers. Both times I've benefits satisfied with the controllers. I'm planning on getting another one at some point as well.

Date of experience: October 23, 2022
Nevada
1 review
0 helpful votes
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Evil controllers helped me get back in to gaming after I lost the majority use with my left hand.

Date of experience: October 23, 2022
Oklahoma
1 review
3 helpful votes
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Stay away from this place you'll be sorry No customer service no response from no one scam company. There's a reason that there's no phone number

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2022
Michigan
1 review
0 helpful votes
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Problematic
November 19, 2022

I tryed to explain i didnt recive my package...
I did everything they asked then i kept getting the run around

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Virginia
1 review
0 helpful votes
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Well Done!
October 28, 2022

Everything came exactly when and how i expected it to! Very much recommend, you will not regret it. My best purchase of 2022

Date of experience: October 17, 2022
Kansas
1 review
0 helpful votes
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Too long
November 13, 2022

It took too long to receive it
It took 2 months to get it

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2022
California
1 review
0 helpful votes
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Hard to say
November 9, 2022

I make enough to buy from you. And don't mind it. For the price the face should be painted not a vinyl cut out sticker. But it's a good controller. I just don't think it's worth 300+ without mods.

Date of experience: October 10, 2022
Missouri
1 review
0 helpful votes
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Cool but doesn't work
October 24, 2022

The controller came exactly how I ordered it. Besides the fact that the controller doesn't charge, nor does it even turn in

Date of experience: September 24, 2022

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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