business logo of EventTicketsCenter

EventTicketsCenterReviews 16,794

3.8

About the Business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation. Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155. Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price. There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com. Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.


eventticketscenter.com
Founded in 2005
How would you rate EventTicketsCenter?
grey star
grey star
grey star
grey star
grey star

EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Netherlands
1 review
1 helpful vote
Follow Catharina S.
Unfollow Catharina S.
Send Message
Share Review
Report Review

Lacking Customer Service
April 24, 2017

We did not receive the tickets in time for the event. After sending multiple messages through the standard forms, reactions through the therefor intended channels and services and no one reacted I had to call customer service which took over twenty minutes because she forgot my information halfway through the conversation and she had to start all over again. Because we are not from the USA this conversation cost me more than the tickets themselves.

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

Catharina, It looks like your supplier was late in delivering your tickets. But the notes on your order show that your tickets were delivered before the game.

California
1 review
0 helpful votes
Follow SCOTT S.
Unfollow SCOTT S.
Send Message
Share Review
Report Review

Your website is easy to use, intuitive, and the pricing is good as well. Thanks for being an alternative to TicketMaster and others!

Date of experience: April 24, 2017
Maine
1 review
0 helpful votes
Follow Karla C.
Unfollow Karla C.
Send Message
Share Review
Report Review

EventTicketsCenter offered great seating at comparable pricing. I have purchased tickets online many times for the convenience and selection but this company far exceeded my expectations. They were quick to expedite my purchase, and they sent reminders to my e-mail regularly to make sure I was ready for the event. Their follow up to make sure that I was pleased with the transaction was a nice touch. I will highly recommend this agency in the future. They will retain my business for all of my upcoming event purchases!

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback Karla.

Texas
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

Need a mobile app
April 24, 2017

If there was a mobile app, I didn't see one. It appeared that I had to print up a paper ticket in Las Vegas and bring it - which for the scores of tourists buying tickets (like me) has got to be a bit of a problem. I had to go to the FedEX business center and pay to print up a page.

It would have been nice to have a mobile app with a scannable IR Code. I did get in - and my ticket worked, etc. So, there wasn't any trouble at the door. But having to have a paper ticket in this paperless world was a bit of a hassle.

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

John, we do have an app for iPhone and for Android www.eventticketscenter.com/go-mobile/1149/h. Not all tickets are enabled yet for downloading to our app, yet. We are working on it.

Massachusetts
1 review
0 helpful votes
Follow Rachel P.
Unfollow Rachel P.
Send Message
Share Review
Report Review

Fast and easy.
April 24, 2017

Fast and easy. Good site to get needs met. Please stay fast responding. 100 letters is too much is too much.

Date of experience: April 24, 2017
Illinois
1 review
0 helpful votes
Follow Rich A.
Unfollow Rich A.
Send Message
Share Review
Report Review

Aimee's voice has never sounded better. The string section accompanying several of the songs was a special treat. The new album is among her best to date, particularly her collaborations with Jonathan Coulton, such as Rollercoasters and You Never Loved Me. A++. Buy the songs and see the show. You'll be glad you did.

Date of experience: April 24, 2017
California
1 review
0 helpful votes
Follow REBECCA T.
Unfollow REBECCA T.
Send Message
Share Review
Report Review

You didn't tell me how much the fee was going to be before I accepted. Big surprise but okay as long as these are legit... thanks

Date of experience: April 23, 2017
Support -. — EventTicketsCenter Rep
over a year old

Rebecca, your tickets will be fine and all orders are guaranteed. Thanks for shopping with us.

New Jersey
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Send Message
Share Review
Report Review

Not As Simple to get a refund as it was for taking the Money. Show was canceled. Now I must go through layers of people only to tell me I must talk to someone else. Reason... they do not see the show as being canceled... so no show to see... and they keep the money... Oh what a Wonderful Experience...

Date of experience: April 22, 2017
Indiana
1 review
0 helpful votes
Follow Barb C.
Unfollow Barb C.
Send Message
Share Review
Report Review

Lousy sound system.
April 23, 2017

This is the second time we seen them & love, love the show. But with that said, when they were talking and singing, we couldn't understand a word they said. We watch them on tv and they are so clear. For the price you pay, it should be very clear!

Date of experience: April 21, 2017
GB
1 review
0 helpful votes
Follow Cristian M.
Unfollow Cristian M.
Send Message
Share Review
Report Review

Scam
April 23, 2017

I bought tickets for the Yankees and never received them. Even more, the person on the phone was completely unable to offer me a solution and seem to have no idea about what to do.

I ended up paying for expensive tickets at the gate and 10 minutes of an international phone call. Sent two email and still don´t have a reply or a refund.

AVOID

Date of experience: April 21, 2017
Minnesota
1 review
0 helpful votes
Follow Matt R.
Unfollow Matt R.
Send Message
Share Review
Report Review

The whole process was very user friendly. Had no problems whatsoever. The e-tickets emailed within 2 days of ordering them. The site is secure, payment was very quick and easy. I would definitely use the site again.

Date of experience: April 12, 2017
Texas
1 review
0 helpful votes
Follow JOHNNY C.
Unfollow JOHNNY C.
Send Message
Share Review
Report Review

SATISFIED
April 11, 2017

IT WAS QUICK AND RECIEVED THE TICKETS I REQUESTED. LITTLE PRICEY, BUT STILL HAPPY. I WILL BE USING THIS SITE IN THE FUTURE

Date of experience: April 11, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback. Make sure you get our newsletter which has announcements about new events every week.

Washington
1 review
0 helpful votes
Follow Gal I.
Unfollow Gal I.
Send Message
Share Review
Report Review

You fulled me
April 6, 2017

I saw throught your web page the sit which was in the main hall.
I payed 180$ and got a sit in the upper uper hall. I went home and didnt see the game.
I would like to have my money back, I think it is unfair.

Regards
Gal Izhaki *******329

Date of experience: April 6, 2017
Support -. — EventTicketsCenter Rep
over a year old

Gal, you purchased tickets in the 300 level and thats what was delivered. Our venue maps are up to date and clearly show sections in relation to the floor. Sorry you didn't enjoy the game.

GB
1 review
1 helpful vote
Follow R H.
Unfollow R H.
Send Message
Share Review
Report Review

At the time of booking the tickets, I felt that the service fees and delivery charges were ridiculously high bearing in mind they do practically nothing for this money.

Trying to get the tickets well what a joke that was. First they questioned my identity then they said I was Buyer Approved and still didn't send the tickets out. They don't reply to e-mails and show absolutely no evidence of any customer service.

I for one will never use Event Ticket Centre ever again and I suggest that if you are considering using them, that you cut your losses now and buy tickets elsewhere. Businesses like this don't deserve our business!

Date of experience: April 6, 2017
Support -. — EventTicketsCenter Rep
over a year old

As part of our security procedures, if the information you provided during the checkout does not match your credit card details exactly, we may require additional information from you to ensure your card is not being used by someone else.

Canada
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Send Message
Share Review
Report Review

Never deal with you again!
April 5, 2017

The worst ever. Tickets were delayed. No notification the first order never went through so re ordered and then ended up with 6 tickets NON REFUNDABLE and no notification from YOUR COMPANY that 3 orders went through then refused to refund the dupe order! Will NEVER order from you again or recommend you guys!

Date of experience: April 5, 2017
Support -. — EventTicketsCenter Rep
over a year old

During the purchase process, it is necessary to put your correct email in the checkout fields to ensure you get your receipt. Our industry has a strict no refund policy due to the dynamic nature of the event ticket market. Sorry you had a poor experience.

New York
1 review
0 helpful votes
Follow Roxana D.
Unfollow Roxana D.
Send Message
Share Review
Report Review

Excellent service
April 4, 2017

Rapid uncomplicated procedure! It took just a few minutes to book, pay, and print the tickets... I think it was a really good deal...

Date of experience: April 4, 2017
Florida
1 review
0 helpful votes
Follow Jean L.
Unfollow Jean L.
Send Message
Share Review
Report Review

Very very great services
April 4, 2017

This was a very good services Polite and friendly over the phone took the Time to explain everything and go over the transaction. Thank you so much

Never felt rush

Date of experience: April 4, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback Jean.

Texas
1 review
0 helpful votes
Follow Tabitha P.
Unfollow Tabitha P.
Send Message
Share Review
Report Review

A bit pricey!
March 26, 2017

When we heard that Avenged Sevenfold and Metallica were coming a couple hours away from us; my husband and I sat down and talked about taking our son who is a huge fan of both groups! We have always told him if it was ever possible we would take him. Well don't want to disclose the full amount of tickets with fees and insurance but we NEVER thought we were selling body parts to fulfill a promise. My husband just retired from the military and I thought he was going to have a heart attack!

Date of experience: March 24, 2017
District of Columbia
1 review
1 helpful vote
Follow Judy D.
Unfollow Judy D.
Send Message
Share Review
Report Review

PRICE VERY HIGH
March 22, 2017

I did receive my tickets within 20 minutes of making the purchase --- just as the website said --- but I have to say I am very concerned about them being valid and the transaction not being duplicated. The reviews on this site are terrible and this scares me. I wish I'd of had another option to purchase tickets but I didn't see any.
I agree with all that state pricing was steep. The additional fees are high and if I didn't want to attend this show so badly I would have skipped the purchase all together because of the total price.

Date of experience: March 22, 2017
California
1 review
0 helpful votes
Follow Farid S.
Unfollow Farid S.
Send Message
Share Review
Report Review

A ripoff
March 20, 2017

Your conduct of jacking the price several times over the actual ticket price, under the disguise of a legitimate online service is inexcusable and in my opinion fraud. I will make sure I will record this dissatisfaction to Better Business Bureau, regardless of the disclaimers that the sales person reads off at the point of sale, with no mention that the service will have such high overhead over the cost of the ticket. I gave 1 start because zero star or negative star were not options. Never again. I am extremely dissatisfied.

Date of experience: March 20, 2017
Support -. — EventTicketsCenter Rep
over a year old

Farid, our website clearly shows that EventTicketsCenter.com is a marketplace. We do not set the prices. There are thousands of suppliers that set pricing for their own tickets.