EventTicketsCenterReviews 17,007

This site gets in the way of the search results and tries to look official, but then charges double what they should be charging for concerts at Brooklyn Steel. Do not do business with them at all.

Tickets didn't work when we got the the venue. I tried to email them multiple times and got a auto reply once then didn't get anything after that. Tried to dispute with my bank because I didn't attend the event the tickets weren't used but I was there. I have proof of everything from the long line to the entrance to going back to our hotel upset because we weren't able to go to our concert after driving 2 hours getting a hotel and getting ready for it.

Bought tickets on 7/26 for my parents to see Mannheim Steamroller on 12/4 in Knoxville. On 7/27 I received an email to "claim" the tickets. Every time I tried to claim the tickets it tells me that another email has claimed the tickets. I've been emailing and calling since August 2nd but was continually hung up on by the automates system telling me to call back closer to the date. Finally talked to someone and they told me there is nothing they can do since I've "accepted" the tickets despite me giving a manager there my ticketmaster login info to prove I have no tickets. They told me to contact ticketmaster... received a response from them who said they have NO tickets in my name and if I'm getting the message that the tickets have been claimed by another email that someone else has my tickets... otherwise know as a scam!

Bought tickets from them and never received my tickets. This is a scammer outfit, don't make the same mistake

My son purchase tickets to Jack Harlow for Nov 6 in Seattle- 6hr drive from our home- they never emailed tickets- he called and after an hour someone finally picked up and said they would send a QR code- that did NOT have ticket information. He never got in concert now I've been holding for an hour trying to get money back! Total scam! We need a class action lawsuit- looks like this happens all the time!

We found out our kids were giving us ticket to Leanne Morgan for Christmas and tried to cancel them after I had just purchased them 20 minutes earlier and their policy doesn't allow it. I can't believe they will not give you a grace period. I would NEVER use this company again. So unkind and everything had to be done via a text message.

Hicimos una reservación para el concierto For King and Country nunca nos llegó el correo electrónico con el link de los tikeck, hicimos varias llamadas previas a la fecha y nunca nos atendió un agente en el teléfono, cuando llegamos al Estadiun mostramos el número de la factura no pudimos hacer uso de los 5 asientos reservados, no podíamos mostrar los tikeck eléctricos, tuvimos que comprar y pagar nuevamente las entradas, hicimos la reclamación a Capital One la tarjeta con la que pagamos los 249 dólares y están declarando sin lugar el reclamo porque no podemos probar lo sucedido, las 5 personas somos testigos de lo q pasó y hay un Dios en el cielo, Justo y Santo q sabe que no mentimos, es frustrante ver qué no tenemos a quien dirigirnos y presentar la queja y es una gran injusticia, oh Dios tenga misericordia

We paid more than $3,000 for tickets that were never delivered. I called customer service repeatedly, only to get a robot. Missed the show of a lifetime. Don't trust this company.

Ordered a $300 ticket a month in advance. Paid $75 in service fees and $15 for delivery and it isn't scheduled to be shipped until the day of the show. No responses to emails and calling gets you nowhere. Hands down worst customer service experience.

Paid for tickets. Event was canceled. No refund. Its a scam. I'd suggest Ticketmaster itself. Don't get ripped off by these people. I will create another review when I can add the photos. Can't add them, asks for direct pictures and not screenshots. You will get your money stolen.

They over charge, said pick uo tickets one hour before show, and they miss placed them and the seller sold my VIP package to soneone else.

On July 30, I purchased two tickets for a Whitney Cummings event at the Grove of Anaheim from EventTicketsCenter.com for $254.67. In addition, due to impending Covid restrictions, I purchased insurance for the cost of the tickets from Allianz for 15.28. I never received my tickets for the event.
On October 22, the day of the performance, I was on hold for over an hour with EventTicketsCenter and sent them several emails trying to get my tickets for that evening—they kept saying "they were coming." Someone who's name was unintelligible called and left a voice mail that I had to go to AXS to get my tickets. I downloaded that app, had a very difficult time accessing the account, but no tickets. I spoke to Jennifer at AXS, and she was very nice but didn't have my tickets. I have bought dozens of electronic tickets, and have never seen a more convoluted and backward process that I found here.
By all accounts, and what I received from you, the order was place and processed, but the tickets were never delivered.
We even drove to the venue (25 mi. Away and paid $25 to park) and talked to the people at the box office. They could not help us, because they did not sell us the tickets. I am not sure who is at fault because there are so many entities who are pointing fingers at each other, but I do know there is only one victim--me.