On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Yes i have received my tickets, for the upcoming event in April.
Wish I could have chosen my seats. Also wish I could print out my tickets. Also wish I would have had immediate access to the tickets after purchase instead of waiting a day. Disrespectful to the customer.
Confusing when you asked if I "received my order!". I did not know what this meant. I had not received my tickets yet but you told me the tickets would not be sent until March 27. I did receive confirmation email of my purchase. I am presuming that you were asking if I received that confirmation email. Yes I did receive confirmation email and am now waiting for tickets.
Easy to work and get the tickets. Didn't over charge and priced was fair
More expensive than expected. I believed I was on the venue's website.
The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh
I received my tickets in a timely manner and the purchase was easy. The only negative ws the fee of 34.00 which was added to each ticket. I feel this is excessive
This was a good experience, the only concern is I don't see and bar code on my tickets.
It was easier than I thought great time would do it again
Checkout was fast and easy but a 30% "fee" on top of the ticket price is ridiculous.
I haven't got my tickets,and I'm looking forward to receiving them,is there anyway you can help me
I can't believe you guys are triple charging for tickets i bought for the first time tickets from you my tickets cost me 92.00 each and my friend buy her ticket next day in the same section than us and pay 35.00 per ticket that is insane. I can't believe I pay 250.00 For two tickets when the right price is less than 100.00. Scam scam scam
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Hi, Alexandra!
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.
We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you. We understand how frustrating it can be when things don't go as planned.