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EventTicketsCenterReviews 17,007

3.3

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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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This was my first and last experience with your marketplace. Not getting tickets immediately after the transaction is a pain. Your admin fee are ridiculous, and I paid 3x my tickets, tickets that were also available on the regular site of that theatre. I also thought that your site was a scam as described on some Reddit threads.

Date of experience: June 5, 2025
Customer S. EventTicketsCenter Rep
6 months ago

Hi, Sylvain. We're not a scam. Your purchase is backed by our 100% guarantee! Many artists/venues do not allow Ticketmaster/AXS/other platforms to generate barcodes until 24-48 hours prior to the event - and the ticket transfer platform may have their own regulations in place for when user to user transfers can happen. I personally have tickets that won't be transferred to me until closer to the event.

Regardless, you are guaranteed legitimate tickets in time for the event. If you have any further questions or concerns, please reach out to us at customersupport@eventticketscenter.com!

Kentucky
1 review
0 helpful votes
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Never using this site again
June 16, 2025

Never received my tickets! I spent allot of money on two tickets to a show and got some email saying sorry you bought my tickets but I can't transfer them. Seems like I got scammed

Date of experience: June 6, 2025
South Carolina
1 review
0 helpful votes
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Price Gouging!
June 15, 2025

Tickets are WAY over-priced & then there's a ridiculous service charge on top of that! All tickets for the show are General Admission, other sellers were at $55-$75 per ticket TOTAL including service charges. Event Ticket Center was $125 per ticket PLUS service charges! Wish I would've looked around before purchasing!

Date of experience: June 5, 2025
Customer S. EventTicketsCenter Rep
6 months ago

Hi Hiram, thank you for taking the time to share your feedback with us. All service fees are prominently displayed before an order is placed. They are also shown in the order total price agreed to when the order is placed, the service fees are also only charged at the time the order is initially placed. Without these fees, the website would be unable to provide adequate service to our clients. Unfortunately, we are unable to reverse these fees.

Virginia
1 review
0 helpful votes
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Horrible Horrible
June 14, 2025

Order tickets for Simple Plan, put my info including payment, receive confirmation of order just to get an email an hour later stating my tickets were no longer available for purchase and I was not charged. How is this possible? I get all the way through check just to be told I don't have the tickets?

Date of experience: June 4, 2025
Customer S. EventTicketsCenter Rep
6 months ago

Hi Liz, thank you for taking the time to share your feedback with us. We're sorry to hear your experience was a negative one and will be looking into ways we can make improvements for the future. Thank you!

California
1 review
0 helpful votes
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Not the ticket I wanted
June 13, 2025

The page flipped to another date and venue. I was told this error was none refundable. I want to cancel this order asap.

Date of experience: June 3, 2025
Virginia
1 review
0 helpful votes
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When do I get my ticket
June 13, 2025

Read subject …………. Read subject …………. Read subject Read subject …………. …………. Read subject …………. Read subject …………. Read subject Read subject …………. ………….

Date of experience: June 3, 2025
Virginia
1 review
0 helpful votes
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Hot Wheels
June 12, 2025

The online process was user friendly. I have never ordered from this site before and am hopeful that the rest of the experience is a smooth process. I'm waiting for my tickets.

Date of experience: June 1, 2025
Virginia
2 reviews
0 helpful votes
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Too high for no reason.
June 11, 2025

Fees too high. And dishonest the cost of ticket is always a lie. Deception rooted information unappealing

Date of experience: June 1, 2025
Customer S. EventTicketsCenter Rep
6 months ago

Hi, Joy! We've moved to all-in pricing. Before, the full and final total (including feed) was displayed above the "place order" button at checkout!

California
1 review
0 helpful votes
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Samyrah Joy Tickets!
June 10, 2025

Quick and Efficient, the experience was seamless! I would recommend this platform for order and delivery of
Event tickets.

Date of experience: May 29, 2025
Massachusetts
1 review
0 helpful votes
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John cleese tickets
June 10, 2025

I was unable to find delivery method for tickets and wanted them sent so i can print as they are a gift. It now says it is mobile and that i can't print tickets... i tried to do a chat and no one responded... said it would be 24 hours... i need to be able to print those tickets as i will not be going to the show with the person i am giving them to.

Date of experience: May 31, 2025
Mississippi
1 review
0 helpful votes
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Frustrated
June 10, 2025

Day before the concert and I still don't have my tickets. Have no idea when or if I'll get them either.

Date of experience: May 31, 2025
Texas
1 review
0 helpful votes
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Although the process was seamless we never had the opportunity to select the seats. Coming from SA it would be nice to see the arena and have options to select the seats.

Date of experience: May 31, 2025
Virginia
1 review
0 helpful votes
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Too high ticket fee
June 10, 2025

25 extra dollars per ticket is crazy! Why do I need to have at least one hundred characters for this to be submitted? Is this a high school essay?

Date of experience: May 31, 2025
North Dakota
1 review
0 helpful votes
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MOST POOR SERVICE EVER
June 9, 2025

I bought my thicket. Got a conformation email. Then thirty minutes later, was emailed saying "do to high demand, we can't sell you the ticket." Excuse me I am a part of that high demand. I will not use event ticket again, and I will let everyone know how $#*!ty my experience was.

Date of experience: May 27, 2025
Customer S. EventTicketsCenter Rep
6 months ago

Dustin, we’re truly sorry for the disappointing experience and understand how frustrating that situation must have been! You have been fully refunded as a result of your experience - and again, we're very sorry about this experience.

Nevada
1 review
0 helpful votes
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Fees too high
June 9, 2025

It says all fees included - but they are still charging huge fees …. Not a fan of the fees …. Youve got to bring them down - increases ticket prices too much

Date of experience: May 30, 2025
Colorado
1 review
0 helpful votes
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I was scammed into buying tickets to an event for which this is not an authorized seller. I have filed a claim with my credit card company.

Date of experience: May 27, 2025
Customer S. EventTicketsCenter Rep
7 months ago

Hi, Stephanie! If you have proof from the venue that they will not accept the tickets, then please forward it to cusotmersupport@eventticketscenter.com - however, a lot of venues have standard disclaimers stating that they are not responsible for secondary tickets so that the are not held legally liable for tickets purchased elsewhere, in the same way that one grocery store cannot be held liable for thing purchased at other stores.

Again, if you have something from the venue, please send it to our customer support team so we can help directly. Thanks again!

Indiana
1 review
0 helpful votes
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STAY AWAY COMPLETE SCAM!
June 8, 2025

Order tickets for BlackBerry Smoke at the Ryman in Nashville Tennessee for Friday May 30th. Told a family member about it so they were going to get them some tickets but couldn't find it for the date. The official website for BlackBerry Smoke said they were playing in Virginia that weekend so I called to cancel my order and was told the show was still going on for the 30th at the Ryman. Waited a couple of days and called back end was told the same thing. So today May 29th got a text saying my tickets were available but it wasn't for Blackberry Smoke so I called the again and was told this time it wasn't for the event place instead of the group. Put a call in to the Attorney General office and a call to the Better Business Bureau. $184.34 could of went to something else instead of this place don't know how they sleep at night. Complete SCUMBAG taking advantage of hard working people. They will have to answer one day. Do yourself a a favor and use a different ticket establishment.

Date of experience: May 29, 2025
Customer S. EventTicketsCenter Rep
7 months ago

Hi, William. The tickets purchased were for Christ Stapleton in Albany, NY - those were the tickets delivered. At least, that's what the order notes for the order ID show. If your order ID is different, please let us know, but otherwise this is what comes up when we look up your order.

Iowa
1 review
0 helpful votes
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Can't get my tickets.
June 7, 2025

I bought tickets to Foreigner at Stir Cove on June 29th but cannot get my tickets. I cannot talk to a person, only a stupid machine. I also cannot open two emails at once. I can't gave the code sent by text because I have a new phone number and the old one is still listed. This is true BS.

Date of experience: May 28, 2025
Pennsylvania
1 review
0 helpful votes
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Clear and easy
June 7, 2025

Instructions were clear and the process was easy. Definitely will use ETC again. Don't go to the event until July, but it should be fun. Thank you!

Date of experience: May 28, 2025
Rhode Island
1 review
0 helpful votes
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Paid $250 for tickets which can not be accessed. Ready to cancel with credit card as fraud as this appears to be a scam

Date of experience: May 26, 2025
Customer S. EventTicketsCenter Rep
7 months ago

Hi! We see the tickets were downloaded on 5/26