Eventbrite

Eventbrite was made aware that on of the acts they are booking is a self admitted child groomer. They were sent the messages, they were asked to address the concerns after hearing the guys own admission of the predatory behavior. They heard this artist blame the young girls
They were also sent videos of the same guy using racial slurs and defending the fact that he not only uses them but sees no wrong in using them.

Eventbrite decided to continue on with the bookings and allow the meet and greets

ABSOLUTELY TERRIBLE! Refusing to give people their money back during a pandemic where you can not attend an event a year later! I understand no refunds but during a pandemic there should be some kind of exception! And extremely rude when you email them about it. Never again just never again!

I attempted to purchase tickets to a digital event which was "non-refundable except in the event of a cancellation".

The organizer informed everyone that their event was cancelled, and the organizer claimed they issued the refund. After not getting the refund - I contacted eventbrite through paypal's system, and event brite refused the refund, without so much as an explanation.

So neither the organizers, nor I got the money. What's event brite doing with all our extra cash?

The ticketing system is inefficient, asking for too much information multiple times. Why do visitor has to put multiple email address just to join the event? Also, why asking the email address again after login then what's the purpose of ticket then?

They make is easy to take your money and impossible to get it back when the event was rescheduled three times. We left the area for the season and have yet to see our money. They screwed up appointments for covid shots. If I ran my business the way they run theirs, I would be out of business. Stay away from Eventbrite!

Site is helpful with event details and ticket purchases. Only negative is that I purchased 3 tickets and the event was cancelled. I reached out to eventbrite several times to get a refund or some type of credit and still have not had a response. Very dissapointing

Bought tickets on eventbrite and nowhere on the company's website or on eventbrite did it list that you had to be vaccinated to get in. So I was turned away and the company said I have to go through eventbrite for the refund and eventbrite said I have to go to the company and neither of them want to refund me. Definitely agree they are thieves.

This cruise was $200 dollars. It was the worse experience in my life. They overbooked the boat. It was so many people you cannot even walk through to do anything. It felt like i was taking a train ride with million people. It was a big spam. They advertise to be the nice cruise with food dj and everything. We were not able to even walk through to get to a to b. The $13 dollar ferry rides to golden gate bridge has more room to walk around. This was the worse experience in my life. The instruction said to be in port 40 but it end up being someplace else and no announcement. We had to wait in a cold over an hour to get on this terrible boat. Please don't ever book any cruise from event bride.

Went on line to purchase two tickets from Eventbrite for a magic show in Tahoe. When we went to the venue it showed that we purchased two sets of tickets one being a handicap set. When we went to the venue the it was noted there was an error and said the double billing would be resolved. I could not get Eventbrite to refund the error. I do not recommend buying tickets through a third party, it's impossible to get this common sense error fixed.

We attempted to purchase tickets today on Eventbrite for a Funko event next month which we have been eager to attend for years. We were on the site we weren't able to even proceed to checkout. We attempted to call every possible phone number affiliated with Eventbrite however each one was not a working number (I've attached one number we called below). We attempted several times as well to navigate through their website and send an email to customer support however my email is still attempting to send more than four hours later. We made one last attempt to contact Eventbrite through their Facebook page and it ended up being a chat bot which didn't reply to us. This was an extremely sad experience as my family has been wanting to attend this Funko event for years. We are extremely disappointed that Funko chose to utilize a company that truly doesn't care about its customers.

I bought tickets to a Son's and Daughter's of Erin event that was cancelled 3 days before the event. A purchase that cost me over $1100. There is a "known issue" with Eventbrite's site that they cannot accept payments for refunds. They can accept payments for the tickets, but not the other way around. Really?!? There is no real customer service with this company. When you do get a hold of someone, they constantly say that I have to contact the organizer and the organizer says it's Eventbrite. Eventbrite took my money, not the organizer. So, Eventbright GIVE ME BACK MY MONEY or I'm turning you into the cops. I suggest organizers and customers to avoid this company.

Got tickets to 2 online events. Never got the links to attend. The site only has FAQ's to handle problems ie. No support ticket to fill out when other problems exist. For example, they do not have any info when the organizers do NOT respond. The only email address they provide is for the sales department...who took about 4 days to respond to my issue. WHICH they said, "Thank you for reaching out to Eventbrite! This email address is only monitored for new Sales inquiries. However, please know that our team and our self-service resources are here to help!" If this website is for events, wouldn't they like to know if organizers are not providing the events? Is this site a scam?

The refund process, is non existing, I purchased tickets, for a event that was canceled, now Eventbrite instead of just refunding my cost, which was paid to them, they now refer me to event organizer, for the refund. After waiting 10 days, no refund, and now the event has been rescheduled for October 2022. Now they issue new tickets for the event in October instead of refunding my original ticket cost.
I just want a refund, do not purchase tickets with Eventbrite.

Bought VIP tickets to show. The show was oversold so had no seats for us. Left the show. Did not see the show.So asked for refund. Contacted organiser, no answer for 3 weeks. Contacted eventbrite support, wrote back that i need to contact organisers which i did, but if organisers did'nt replay in 4 working days i should contact eventbrite again.So i wrote to them after 5days and again after 11 days. All they sent me again is contact organiser. Even i bought tickets from eventbrite. Be careful people if organisers is scam eventbrite will NOT HELP YOU get Your money back! Worst service ever.