All went well. A lady picked us up at the airport. We didn't wait. She was really friendly. Thanks
Very professional treatment and an excellent service at all stages of our interaction.
Dear Manolis
We appreciate your time in rating us. Europcar Greece values your opinion. We are dedicated to creating positive travel experiences for our customers, which is very important to us.
We look forward to serving you again soon.
Customer service department
Professional team reflecting cost benefit and reputation. Thanks
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Kindly sellers. Good car. Thanks………………………………………………….
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Welcome and clear information. Car that corresponds to what I expected.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Everything was fine.
Nice and professional service
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
Good, need to count my point for this as last time they didn't
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
Excellent service from the site employees, friendly staff, car was clean and new.
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
No paper anymore good point. Front desk easy to find and waiter available
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
Wonderful. Chris could not have been more helpful. Thank you so much!
Dear Rob
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
The car was good, employees were friendly and professional from rental desk to parking lot.
We appreciate your feedback regarding Europcar Greece.
Looking forward to serving you again.
Best,
Team of Europcar Greece
Excellent service thank you.
Very easy to check out.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Excellent service upgrading quickly, because we needed more room for luggage.
Dear Kjeld
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
Great experience from start to end. Customer service fast and efficient.
Brand new car.
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
-Easy pickup
-Very friendly, helpful and fast
-Car in good condition
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
No problems at all, we are satisfied with the service
Dear Eleftherios,
Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. It is extremely important to us to provide our customers with great travel experiences.
We would be glad to serve you again.
Customer Service Team
It was delivered at time and even to hotel, but of cause with extra fee
Dear Jyrki
We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.
We look forward to serving you again soon.
Customer Service Team
Everything was fine, thank you. I even got a free category update.
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Very attentive staff, the shuttle could run on a faster cycle.
Dear Offer,
Thank you for your feedback. Our drivers needs to be very attentive during their drive with the shuttle transfer.
We will be happy to serve you on one of your next trips and hope we have the chance to win your trust again
Europcar Customer Service in Greece
Very friendly /
Competent /
Great reception at the airport
Dear Hesser
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
Overview
Europcar generally garners positive feedback for its professional staff, reliable vehicles, and overall customer satisfaction. Many customers appreciated the cleanliness and condition of the cars, as well as the helpfulness of the employees. However, significant concerns emerged regarding lengthy checkout processes, inefficiencies in data entry, and unexpected charges, which detracted from the overall experience. Additionally, issues with vehicle availability and transparency in pricing were noted. While the company's customer service is often praised, operational delays and policy rigidity suggest areas for improvement to enhance the rental experience.
This summary is generated by AI, based on text from customer reviews
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
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- Athens, Attiki, Greece
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Uwe,
It is greatly appreciated that you have taken the time to rate us. It means a lot to us that our customers provide feedback. In order to ensure a positive travel experience, we do our best to ensure that.
We look forward to serving you again soon.
Customer Service Team