Amazing service, nice peoples at the office, very good car. To recommend without hesitation.
Smooth Check in out. All staffs are very friendly. I want to use next time as well.
Dear Kato,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We will be happy to serve you again, enjoy your time in Crete.
Customer Service Team
Everything was fine. Friendly guy at the office, nice car.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
All in order. Very friendly staff and great service
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
Quick to collect, staff friendly and helpful. Car was great, no issues.
Dear Carly,
Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.
Customer Service Team
Very good. Car works well et people from the agency were reactive and polite.
Dear Emilien,
Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.
Customer Service Team
Perfect rental. Nice staff. Brilliant car, so far.
Dear Struppe,
Thank you so much for taking the time to leave your feedback. Your comments is important to Europcar Greece. It's critical to us that our customers have a great travel experience on the Greece.
We look forward to having the opportunity to serve you again in the near future.
Team of Customer Service
Perfect, good welcome, thanks a lot! Hope to enjoy it again
Response from Europcar G. [Europcar Greece Rep] Responded 2 days, 20 hours ago
Dear Miquel
We greatly appreciate your feedback at Europcar Greece. We are delighted to hear you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Good experience with a great car, perfect for us to discover Athens and Greece in general
Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service.
It would be our pleasure to serve you again soon.
Best,
Team of Europcar Greece
Efficient people, quick process, good car, no problem.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Very friendly team, car perfectly running as always.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Great quick service and I like that you are competitive
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
So far all perfect. Car clean, mechanically faultless, reception staff efficient and friendly.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
We were waiting to be picked up for almost an hour.
The staff who served us was really kind and extremely helpful. Great job!
Dear Voltoni
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Good service and the staff satisfied all our needs
Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
Very kind service, really friendly and helpful.
Car in good condition.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Assistance at the airport has been super fast and efficient
Hello Joel
It is very kind of you to share your experience with Europcar about your rental in Greece. Having you as a customer means the world to our entire team!
We look forward to serving you again soon.
Regards
Customer Service Team
Nice car, very good and helping personnel during procession
Dear Dimitrios,
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We will be happy to serve you on your next trip from our brand new airport counter in the Arrival Hall.
Customer Service Team of Europcar Greece
Overview
Europcar generally garners positive feedback for its professional staff, reliable vehicles, and overall customer satisfaction. Many customers appreciated the cleanliness and condition of the cars, as well as the helpfulness of the employees. However, significant concerns emerged regarding lengthy checkout processes, inefficiencies in data entry, and unexpected charges, which detracted from the overall experience. Additionally, issues with vehicle availability and transparency in pricing were noted. While the company's customer service is often praised, operational delays and policy rigidity suggest areas for improvement to enhance the rental experience.
This summary is generated by AI, based on text from customer reviews
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
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- Athens, Attiki, Greece
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael,
Please allow us to express our gratitude to you for taking the time to review our services and leave us feedback. It is always a pleasure to hear about our clients' satisfaction, and I am sure that we will be glad to hear about yours as well.
It will be a pleasure to hear about your adventures in Mykonos
Customer service team