Car has been in very good condition,
The only thing we missed is the manual of/in the car to get better familiar with it. A regular map of Greece as well would be appreciated
(remaing in the car).
We spent a lot of time to receive the car in parikia. Other thing that i don't like is that people working there told me that my deposit (290€) spent two weeks
To return to my credit card
We appreciate you taking the time to rate us. Your feedback is important to Europcar Greece. There is an estimate time of release of 290 €, which is always based on the bank the customer uses, but it usually takes ten working days.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
Staff was very friendly and polite.
The car pick up was quick and not stressful.
The car was very clean and we got an upgrade for free due to availability.
I can fully recommend them.
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Everybody has been nice, the car is good, the employee invited us to take pictures of the car. They called us to know if everything was ok. And it is!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
No inscription to find Europcar at the Airport. The man waiting with the sign was driving other customers and there was no indication to wait for him.
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We understand that the signs are needed, but unfortunately, the regulations of the airport do not permit us to display any signage in the airport or in the arrival hall. Despite the fact that all instructions were in the voucher that was sent to you.
We look forward to serving you again soon.
Customer Service Team
Great customer service, excellent car!
They were very patient with us and informed us kindly of every aspect of the process. The car is in great condition.
Dear Julia,
Thank you so much for taking the time to give us your thoughts. Your comment is valued by Europcar Greece. We value a positive travel experience for our consumers.
We look forward to serving you again in the near future.
Customer Service Team
Very helpful and the person over the counter was fine he shower all the details on the car
And at the end he gave us the copy as well
Thank you europcar
Dear John
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
The employees were very kind and friendly. The Car was in an perfect condition. The shuttle from and to the airport was easy to find and drives really often. A perfect experience! Thank You!
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
I was very happy with this expérience but onr probleme is about the i full nsurance
On the office in kas they say that we dont have this full insurance why? But we have paid for this xhen we have reserved..
So far so good. The car was new, in good order, clean. The only downside is that the rental location is a bit far from the airport, and the car is not delivered to client with the fuel full.
Dear Jose
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
I received the car with the tank half full and returned the car with even more petrol. No money was returned. The tank should be completely full at pickup time, as all other companies do.
Thank you very much for your feedback. Your opinion is very critical to us. We are committed to making sure our customers enjoy their trips.
It would be our pleasure to serve you again.
Customer Service Team
We got a taxi to drop us straight to the car holding point - when we got there, the guys looked after us very quickly and the car was in great condition
Dear Simon
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
Our expectation was that we get our car directly on the airport, but we had to check on how and where to get our shuttle bus, besides this, all was fine.
Dear Marcel
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We understand that the signs are needed, but unfortunately, the regulations of the airport do not permit us to display any signage in the airport or in the arrival hall. That is why we have put all the instructions how to find us in the in the voucher that was sent to you, all instructions were in the voucher you was receive.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
So far I'm very happy with the overall experience I had with your company.
The service at the terminal at the airport he was great and very professional.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Very efficient and professional. The transfer by bus from airport to the company + the way the file is built up and the signing process is all clear and understandable.
Dear Harisson,
Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. It is extremely important to us to provide our customers with great travel experiences.
We would be glad to serve you again
Customer Service Team
Although we experienced a bit of delay sorting paperwork, the agents were very polite and professional and otherwise we were very satisfied with the service.
Dear Matina,
Thank you for taking the time to review our services and for leaving us feedback. We are grateful to you for taking the time to do so. It is always a pleasure to hear about our customers' satisfaction with our services, and I am sure that we will be pleased to hear about yours as well.
We are looking forward to hearing about your adventures.
Customer service team
Staff was unfamiliar with the car and could not help with various questions (how to remove the key, how to operate the navigation system). Staff was very friendly, car runs fine.
Dear Rachel,
Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. Our customer service department strives for excellence, but it is clear that we have failed in your case. We apologies for inconvenience we may cause you. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We will be happy to serve you again and hope to earn back your trust.
Regards.
The Customer Service Team
The staff was very friendly and helpful! Everything was well prepared. The front desk of Europcar and the staff members at the parking area were very competent and kind. Good experience! Frank
We are grateful for the rating you gave us. It is extremely helpful to us to hear from our customers. As a result, we do our best to ensure a positive experience for them during their travels.
We look forward to serving you again soon.
Customer Service Team
I took possession of the rental car in the best conditions.
The car was in perfect clean condition and well maintained.
The reception was excellent.
Very satisfied.
Hello Frat
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Very good experience. Fast handling at the check in and at the check out.
Car in good condition and of the category above we chose for no additional cost.
Dear Olivier,
Thank you for taking the time to evaluate our services. Our priority is the satisfaction of our customers and our joy is great when our customers themselves talk about it.
Enjoy the trip to Greece and we will be glad to hear your experience.
Customer service team
Overview
Europcar Greece has a rating of 3.7 stars from 1,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience and shuttle bus. Europcar Greece ranks 5th among Car Rental sites.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
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- Athens, Attiki, Greece
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to rate us. You play a crucial role in Europcar Greece's success. We are very passionate about creating positive travel experiences for our customers. We have share your suggestion about the map.
We look forward to serving you again soon.
The team Customer service