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How would you rate Eureka Surveys?
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Washington
1 review
2 helpful votes
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They don't pay!
January 3, 2025

They will not pay when you attempt to cashout. Website and app cashout buttons will not work. You will not recieve any response from support. This is the scammiest survey app out of all of them.

Date of experience: January 3, 2025
West Virginia
5 reviews
4 helpful votes
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SCAM!
March 22, 2024

I've completed surveys with no compensation and half completed many surveys to be told the survey was declined or closed and got.02 or nothing. I've emailed them about the uncompensated surveys and they won't bother to respond. It's been over the promised day for a response and I just tried half a dozen surveys (probably spent 45 minutes filling them out) and they were all closed or denied AFTER answering a large amount of questions.

Date of experience: March 22, 2024
Canada
1 review
2 helpful votes
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I initiated a payout and did receive a confirmation email saying I would receive my e- gift card within 1-2 days. However, it was never sent to me. Tried emailing them multiple times, but the company did NOT reply! They scammed me for my previous time, money and my personal data and information!

Do not fall into their trap! Beware!

Date of experience: February 11, 2024
North Carolina
1 review
3 helpful votes
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I completed an offer to download and play family island game to level 20 and I would be paid $9.72. Well I did and completed level 20 over a month ago and I am on level 36 now and have been emailing them ever since and they keep giving me the runaround and don't want to pay! Their surveys are a rip off too because they will let you finish at least 75% of the survey and then you get a message saying that the survey is closed or it's broken. They don't pay you for the time you spent either!

Date of experience: May 8, 2023
Kentucky
12 reviews
20 helpful votes
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I never make the cut
December 31, 2022

I've tried being diff genders and ages. I'm never who they are looking for! You kinda get a hint at the questions, but i never make the cut, even after spending several minutes on the survey. If you're lucky you at least get 2 cents. Most times the survey disappears and you get nothing. At this rate I'll never make it to $5 to cash out. You think they could screen someone a little better.

Date of experience: December 31, 2022
New York
1 review
4 helpful votes
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Scam App
April 5, 2022

They should be removed from the app store!

As many other users have reported, the app offers compensation for completing surveys but hardly ever follows through. After spending much time answering and completing surveys, when it is time to be paid, the message will appear that "the survey has closed" or you "don't qualify", despite answering all of their questions. They are scamming people into doing this free work. Customer service responds to inquiries by accusing people of responding too quickly or by saying that sometimes bad surveys "slip through".

Please don't let yourself be robbed of your valuable time and of earned monetary compensations! Try the many other survey apps that actually follow through!

Date of experience: April 5, 2022
Tennessee
7 reviews
25 helpful votes
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I've been a member of Eureka Surveys for around a year via their different apps (they own multiple survey apps & sites). I cashed out several times and everything was well. However, I cashed out recently and they did not pay. They acted like they cared because they responded to my support tickets. However, they stopped responding. Every time I leave a negative review (which is warranted because they are stealing people's hard earned money) they send me a message that they want to "make it right". However, they never send me the reward and they never made it right. I stopped doing any surveys for them until they make it right. I would avoid them and try a different company until they can be honest and pay people correctly!

Date of experience: August 30, 2023
Texas
1 review
14 helpful votes
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These are scam artists. Go look at their Terms and Conditions. They say they aren't responsible if they decide they don't feel like paying you or if your funds "go missing" or they just don't have the funds to pay you. Yet guarantee on the home page and on the app that you will be compensated for the work you put in. You essentially agree to free labor and the entire facade is just a farce. It's ridiculous. Customer services ignores emails. Report to BBB so others are aware of this scam.

They never did this, and this is the last automated communication received from them. They refuse to acknowledge.
All attempts at me contacting. They continue to ignore every single one.
Date of experience: July 6, 2022
Texas
1 review
1 helpful vote
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I've sent countless emails for support and no response. They owe me $22 dollars and I won that back on May 16th! I never received the money and I never got even ONE response back. TOTAL SCAM! Took a lot of time to earn that $22 dollars too. Don't waste your time! I'm STILL sending emails almost a month later and still nothing. I also left same review on Apple Store app under their app reviews and it said "contact support" lol even though I clearly stated YALL DONT RESPOND. Ridiculous

Date of experience: June 12, 2024
Florida
3 reviews
6 helpful votes
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You could go in and select a survey you could complete it and we had done her submit it'll take you to another survey and start from the beginning so realistically you're doing two surveys and getting paid one maybe but the one you get paid for is the second one which is less in the original you selected they do this all the time when I submitted a complaint to them for survey that was a dollar and it took like another one that gave me 10 cents they decided to give me another 10 cents as equity for the mistake that they made

Date of experience: April 4, 2023
Virginia
1 review
2 helpful votes
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Eureka surveys used to be really great back in the day but now they got do they want to give you a penny a day what a joke when somebody's trying to make an honest living so I got my f****** iPhone stolen and had to change my email and and now they're treating me like some slave or some red headed stepchild the rejection is horrible I've been on $4.50 for 3 months now they will not let me do any surveys my iPhone was stolen my email is hacked but they think I'm trying to scam but new email no that's not true I had to change my email cuz my f****** iPhone was stolen screw this s*** with Eureka I'll find somebody better if they can't change your game maybe they'll get their cell phone stolen and no understand

Date of experience: September 9, 2022
Colorado
8 reviews
8 helpful votes
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Do not work for them
February 8, 2024

Yes they also are with Survey Pop too Social Loop LLC owns them and there staff one sent me an email this morning and I filed a complaint with the BBB on this company they need to be required to pay all us survey takers more money than there required to plus the US DOL amd the labor union both has been notified it's time these companies got into trouble. It's a waste of time doing the surveys I got a screenshot I was flagged and several accounts to the staff is more than 8 I don't have but one with you. If you look on there site under terms of use they can share your personal information so who actually broke the terms of use Survey Pop did which is Eureka Surveys as well owned and ran by Social Loop LLC.

Date of experience: February 8, 2024
Illinois
2 reviews
4 helpful votes
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Beware Scam Survey Site!
February 5, 2021

Survey sites are not meant to replace a job with a steady income and most survey companies pay very little. But their are some survey companies that are not legitimate. Eureka is one such company. I signed up with this company about 2 months ago and it's by far the worse survey company I have ever used! They locked my account and accused me of fraudulent activity because I attempted to many surveys. What kind of survey company penalizes you for attempting to take surveys? Needless to say not only did they still my time but they also stole $6 that I had earned for taking their surveys.

Date of experience: February 4, 2021
Colorado
2 reviews
4 helpful votes
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Waste of my $#*!ing time
September 10, 2023

It shouldn't take hours to get a lousy 5 dollars. Survey Junkie even pays when you don't qualify, they give you 3 cents just for trying, but Eureka, Survey Spin, and Survey Pop, who are all owned by Social Loop, LLC, are a waste of time, take HOURS of your time, and burns up your phone battery. Survey Junkie pays out at 5 dollars, but it takes an hour or less, and you're guaranteed a survey and or a payment for at least trying. $#*! you, Social Loop, LLC. Your survey sites are bogus...

Date of experience: September 10, 2023
Tennessee
2 reviews
1 helpful vote
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Good app
August 25, 2021

Very fast payout and survey amount goes up the more you do. Be patient and it will pay off. I also had to contact customer support and they were extremely fast and helpful.

Date of experience: August 25, 2021
Georgia
1 review
2 helpful votes
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They want pay.
December 15, 2023

The app want allow me to go my Paypal account. Ever time I try to get in my account it always say unsuccessful. So there's no way for me to retrieve my earnings. I think the app is a total fraud.

Date of experience: December 15, 2023
Florida
1 review
1 helpful vote
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Then will take you to a very low paid resurveys that will kick you out after a few minutes if wasting your time and not get paid so you can't cash out

Date of experience: July 2, 2023
Arizona
1 review
5 helpful votes
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No payout
April 20, 2023

They have owed me a cash pay out since 3/31. It only $5.06. Be careful about signing up with this company. They refuse to pay me.

Date of experience: April 20, 2023
Texas
1 review
0 helpful votes
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They have access to personal information and your phone completely they need to be shutdown permanently

Date of experience: March 14, 2024
Arizona
1 review
1 helpful vote
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Eureka owes me $25.00 and they refuse to pay me. They pay everyone else. Don't sign up robbers waste

Date of experience: November 1, 2023

Overview

Eureka Surveys has a rating of 1.3 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Eureka Surveys ranks 137th among Survey sites.

service
14
value
15
quality
14