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8 Reviews by sandi

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DSW

DSW

7/8/18

I've been shopping here for years. I even have Elite status now. Had minor issues the past couple orders. I ended up keeping the stuff tho. Plus my 4 items were all shipped separately. This time i recd a damaged shipment due tontheir improper packaging. My Adidas box was shipped in a plastic mailer! It looked like it was run over by fedex. I dont have time to go to the store so i had to schedule a pickup by fed ex. Well they dont pickup on mondays, tuesday was full, hopefully they show up wednesday. I'm so ticked that i packed everything even the free stuff and sending it back. Also, if i was just an average customer, i'd have to eat the return shipping cost, which isnt fair when it's their problem that started this mess

Shipping
Returns
Saks OFF 5th

Saks OFF 5th

7/4/18

Odered a watch and 2 True religion tees. It's july 4th. I placed my order 8 days ago. The watch shipped 3 days ago but shows a delivery date of july 10. The tees have not shipped so far. Thought this would be a great company to purchase from. Hoping it all turns out ok.

SunglassHut

SunglassHut

6/18/18

I bought a sunglass hut gift card to get extra fuel points at kroger. I should've stuck to my usual store cards. But this store had ray bans on sale online. What they dont tell you until you click checkout is that they dont accept gift cards online. A customer service rep also said gift cards are only accepted in store, not even over the phone.

Macy's

Macy's

1/2/18

I returned boots on 12/6. Today a refund posted (1/2/18). on 12/16 I recd an email stating my return was in process. on 12/29 I sent an email asking about the refund, today a portion of it posted. The amount I paid with a gift card is being refunded by gift card--by SNAIL MAIL! This was my first/only order with them, so I doubt I'll use the gift card. Wasted time and money

MAC Cosmetics

MAC Cosmetics

11/29/17

I've ordered a few times in the past years. this is the first time I've had a return. I requested a return label by email(I waited and waited on the 800#). It's supposed to take 3 DAYS to receive. Plus it needs to be sent by UPS. a drop box isn't far from me, but it is in a congested area I try to avoid. It's supposed to be free, hopefully it really is. 1 more day to wait on my return label

Service
Value
Shipping
Returns
Quality
6pm

6pm

10/22/17

7/4/18. I tried using them again since shipping is free this week, and they are only an hour from me so orders arrive sooner than stated. I ordered canvas Nikes for only $35. The box was in great shape but i think the shoes had been worn. The laces had dirt spots on one shoe, the other shoe had black spots on the white soles. There was pilling around the ankles on both shoes. Wondering if these were a diplay model and it wasn't stated. I will cost me about $14 to ship back

Been shopping here for years. Starting to have issues in the past year. Most recently I ordered some Timberland boots in womens 8. The correct style of shoe arrived but the actual boot was labeled 6. BUT the box was correct. What really ticks me off is that i have to pay return shipping for their mistake

American Eagle

American Eagle

9/22/17

I ordered some uniform pants from like i do every year. I like their pants because the back pockets are full depth unlike some of old navy's. Well this pair was way too small so i need to return. But they cancelled my FREE return label stating "item out of stock or cancelled by buyer". I didnt cancel, so how can a label be out of stock. It will cost me @$7 to send them back now.

eBay

eBay

7/15/17

I gave ebay another try. I've ordered 3 low cost items. So far all 3 have arrived in Amazon prime packages--not repacked, but direct from Amazon in Lexington. Not sure what's going on. Annoyed bec i was trying to avoid amazon

sandi Has Earned 13 Votes

Sandi N.'s review of American Eagle earned a Very Helpful vote
on 6/12/18
Sandi N.'s review of 6pm earned a Very Helpful vote
on 4/15/18
Sandi N.'s review of eBay earned a Very Helpful vote
on 7/28/17
Sandi N.'s review of eBay earned a Very Helpful vote
on 7/26/17

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