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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Got my order on time, install was a breeze, came with everything I needed.
The shipping was all ripped open hitch was scrached alot.
Sent you pitures of damage may not evey buy from you again had to repaint 1/2 the hitch.
There are a few options out there. I really like this one. It seems to be a great fit on my F150 and I am very pleased.
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Item was easy to search what i needed ordering was simple and easy.
I have purchased items from here in the past and it has been a good experience each time. I have referred this site to several people, and no one has said anything about any bad experiences. I have been very pleased with the quality of the products purchased also
Couldn't have been easier to get a new axle for my trailer on a tight timeline. Fast shipping and product was as described and ready to roll.
Excellent website, very informative about the product I was looking for and they had exactly what I needed.
Based on the details in the video, I was able to confirm this would fit on my trailer, ordered the parts, and installed it. The only minor hickup was the U bolts were too short, I needed to source them locally.
I ordered on a Monday and had it on my doorstep on Wednesday morning! I Would order again from them. Thank you!
The jack for my trailer finally broke. Replaced with a new one from etrailer and upgraded trailer wiring while I was at it. Shipped out quickly
Very Happy happy happy happy happy happy happy happy happy happy happy happy
Have ordered several of these over the years for various vehicles. They're the first addition to each new to me vehicle.
I have now purchased two items from e-trailer and I can say that they FAR surpass most companies these days. From their videos, custom to your vehicle, to their customer support via chat or phone, I have felt very confident with both purchases. Their after sale communication is excellent, letting you know each step of the way from sale to delivery where your item is at in the process. You just can't go wrong with this company!
This is a great company to deal with for parts. Order was as expected with quick shipping and delivery.
Quick and easy to order parts been using e trailer for years they'd get 5 stars if they quit tossing the bearings in with all the other hardware when ordering a trailer hub it's causes pitting and wear on brand new bearing. Should package them in bubble wrap prior at minimum
Easy to find my item and check out. Shipping is pretty slow but so is almost everything else right now. I got my items and nothing was damaged or missing. Thats a huge plus.
I recieved my cover in about 2 weeks. Seems very well made. I haven't had a chance to put it on yet.
Easy to navigate, Low prices, huge instock inventory and Fast shipping. Our companys Go-To Supplier!
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at rebeccan@etrailer.com or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
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