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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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After I ordered my monitor the order showed up at my door fast.
It's very easy to find what I want and the instructions are not difficult to install as all. Thanks.
It is everything you need and always at reasonable prices. Precise and to the point helpful videos.
Finding the product I needed was simple and the description answered all my questions. Confirmation of the order was immediate, allowing me to check myself and delivery was surprisingly fast. Couldn't have asked for better service.
Easy to find what I needed. Simple check out. Free shipping is a bonus.
The install took about an hour on a cold rainy day. Had to jack up one side of the receiver to align a bolt hole, but no other jacking necessary. Easy as can be.
Order process, pick /pull time, and shipping were top notch.
Have ordered from etrailer several times. Always good products and your ordering site is very easy to look up products, confirm, and processing of orders are great. Keep up the good work.
Order was delivered quickly. Good communication from seller.
Experience has always been excellent. Speedy delivery
The two step rugs that you told me to order turned out to be different colors. The 6" is sandstone and the 10" is peppercorn
I purchased my new AC from etrailer and it arrived on the day y'all said no problems at all probably the best experience I've had dealing with a company and it arrived in perfect condition and I appreciate that very much!
Very easy to find the parts I needed and order online
Ordered stainless steel lug nuts so I do not have to deal with rusting issues like you get with chrome, fit perfectly and shipped fast!
Package arrived in good condition. The self tapping screws were not included in the bumper support kit as its described.
Install was straight forward and easy enough, despite the addition of taping the holes for the supports.
Overall, I'm happy with the rack.
Easy to follow video. Snap, snap and it was done. Everything fit together easily.
Staff was extremely helpful with recommending parts to get me rolling safely again.
Easy to order and received as described. Have not install yet as it is to cold.
I received the 300P-RVS in good condition. It worked really good for filling up my truck tires.
But according to the information on the website, this was good for travel trailers. Mine is not very big it's 29 feet and there's no way the hose reaches.
I ended up getting an extension to make it work.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members