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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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The window for our RV door was easy to install amd fit perfectly.
Got the bike carrier in two days. Took about 20 minutes to assemble. Instructions are pretty good. Loaded my bike drove about 15 miles meet some friends for a 30 mile ride, they thought the carrier was really cool. Easiest to load and unload I ever had, the tilt feature made it easy to get stuff out of my covered truck bed.
The original product was defective and they quickly shipped a replacement. I will continue dealing with these folks.
Highly recommend etrailer for tires. Shipping was super fast and tires were great.
This is the second tire holder that I have purchased. I do a lot of traveling with my car hauler and I personally prefer to carry two spares for piece of mind. They fit well but they are a bit loose so I just put a ratchet strap on them to keep them from vibrating. I could weld them on but I move them around depending on the load. Great item.
Was exactly the piece I needed to replace the one I ran over when trying to bleach like new
Would recommend this brand. Great fitmant, good quality. I would buy again. And made in USA.
Very easy and quick to order a part specific item and get it mailed out quickly for a great cost. Best price and the quickest shipper.
I have order many times from eTrailer, and every time I have been met with accurate order filling and exceptionally quick delivery.
Ordered a B&W 3710 5th wheel hitch on Monday morning and had it Tuesday night.
Perfect hitch, installed in less than an hour Wednesday morning.
Fast shipping, part fit perfectly. Will use again for future purchases.
Etrailer had what we needed. A phone call with a very helpful individual confirmed our correct selection and we purchased online. Delivery was within a few days.
Very easy to order. Exactly what I need. Good product. Thanks
Received 2 days after ordering, i would say went without a hitch, but since i was installing a hitch...
Anyway, originally ordered more complicated splice-in wiring harness, which I realized on the linked youtube wasn't needed and simpler and cheaper harness was available for my vehicle model, I ordered that as well. Shipping box for hitch when folded flat is perfect for laying on while installing - I did mine on 8" ramps - *******@45minutes altogether. Returned unused splice in harness for refund, but was informed there was a $17 return charge. Not surprising, but disappointing.
After races I got "race brain" and could not remember how to properly tie my board down using straps. It could take me half an hour to get it right. 😄 Lockracks made it so easy and now it just takes seconds and I know my board is safe and secure!
Reviewing various trailer wheels was easy, and etrailer shows all the info I need to make sure I get the right parts.
Took a little longer than expected to Nebraska, but was fine
Quick response and easy to install. Thank you for providing a great detail video.
Very quick delivery after purchase and a great product for the price. Very happy.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at rebeccan@etrailer.com or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
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