etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to navigate and get what you need. Purchased from them several times and always been pleased with how shipping and the product integrity.
As good as you can / should expect it to be, was not in any hurry but had it in hand in about a week
Haven't installed it yet. But I feel confident and making a good choice ordering my hitch from E trailer. Kind of wish it came with those fish wires for the bolts like it showed in their installation video. Definitely trying to see if they have them on the site for purchase will eventually have to get a wiring harness and install that also.
GOOD AS ALWAYS direction were spot on no problems. Very good price and quality that is why I all was shop here.
Very easy to find what I need. Don't know how will it works have not try it.
Box arrived damaged from UPS, would have been better to stuff box with package spacers so item doesn't shift and box get damaged.
Format is excellent, thanks for the quick shipping. Always have the correct parts when I need to make repairs
E-Trailer has products I need at a good price & delivers promptly
I just had to input my make and model and they matched it with a corresponding hitch receiver.
Price was very competitive, fenders were clean and straight, delivery was prompt. Thank you 😊👍.
Great variety of choices. Simple and friendly website. The hitch was a perfect match.
Hitch arrived as described and on time. I would buy from them again.
Excellent product details and a very informative web site. Great information and product details on the website made choosing the best solution very simple
Easy Apple Pay. No need to enter all your info when paying with Apple Pay. Fast and easy.
I was very happy with my order. The items were well packaged and protected with tissue and bubble wrap and they arrived without any issue. The order was sent out within one day and they have a great tracking system where can see who took the order, who retrieved it and who packaged and shipped it as well as the route and stops in travel.
Ordered a Curt bike rack and came really fast. Haven't used it yet, but it was pretty easy to put together.
Great and easy to use! The process was easy and it was really fast delivery!
Smooth and easy transaction, received products quickly and packaged well
I had very little problem finding what I needed. The suspension parts I ordered came in a heavy duty box with no damage. I will order from etrailer again when needed.
Easy to order, fast service and delivery. The selection was extensive and easy to navigate. The item I was seeking was only available at etrailer and no other site.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members