business logo of eTags

eTags

Overview

eTags has a rating of 4.4 stars from 26,378 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eTags most frequently mention great service, timely manner and next year. eTags ranks 1st among DMV sites.

service
139
value
134
shipping
123
returns
68
quality
119
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews
+95
How would you rate eTags?
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Florida
1 review
0 helpful votes
Follow Lorraine H.
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Easy Process
August 3, 2024

I renewed before and this cycle and will continue to renew this way. Easy and efficient process for renewal.

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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Slim and fast
July 28, 2024

This service allows me to avoid travel and waiting time on physical installations.

It was fast and easy to renew the registration.

Date of experience: July 18, 2024
Maryland
1 review
0 helpful votes
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Fast reliable service
October 9, 2018

Renewed my car registration with no hassle and quick delivery of my license tag. There is a service fee for using this, but it was clearly stated at checkout prior to payment. Tags were delivered in 2 days with followup to ensure that I had received them.

Date of experience: October 8, 2018
Florida
1 review
1 helpful vote
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BS online policies
May 30, 2018

Horrible experience. Won't be using it again. Put up the hidden fees in your pricing before someone confirms. Will highly recommend NO ONE else uses the service if I get the chance. Overpriced and useless. Thanks.

Date of experience: May 30, 2018
Florida
1 review
0 helpful votes
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Great to hear pleasant, professional folks on the phone when you call in. The process was so easy, I really didn't mind paying for my lost tag! If all my dealings with government agencies were this excellent, life would be a great deal easier!

Date of experience: March 12, 2019
California
1 review
0 helpful votes
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Save Your Money
December 28, 2019

If you are a California driver, google "California DMV" and use their website. Only 2.1%, which was 3.30 for me, added to the $157 due. This eTags place wanted well over $190. Total rip-off. Anyone can wait 5 days for license tags, particularly when January stickers are prime targets for thieves wanting current year registration.

Date of experience: December 28, 2019
ETAGS I. eTags Rep
over a year old

Hi Kathianne, sorry to hear that you had an unsatisfactory experience. However, our fees are disclosed before the order is placed and you can choose not to complete your order with us. And we would argue that not everyone can wait 5 days and some do indeed people have urgent situations or can use our pay over-time payment options. We understand though that your situation is different and respect your opinion to use a different, cheaper renewal option. Wishing you a great new year. Take Care and Drive Safely.

Florida
1 review
0 helpful votes
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Always a little concerned when using a government website but this was very easy with clear instructions. I already have my paper title in my hands using USPS - two business days later. WOW!
Good job folks.
Thanks and stay well during these crazy times.

Date of experience: May 5, 2020
Florida
1 review
0 helpful votes
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High fees!
February 6, 2017

This is the only option I could come up with for ordering registrations online. The fees are very expensive. Way to rip us off ETags! Better than standing in line at the DMV and it came fast so... you get a 3

Date of experience: February 6, 2017
ETAGS I. eTags Rep
over a year old

Hi Micheal, thank you for your feedback. We are certainly not trying to rip anyone off. Our fees are set in accordance with the cost of operation which includes processing, shipping, and staffing a full support team. We understand though that it can be out of budget for many people which is why in person renewal is always available and always cheaper. Thanks again for your feedback and have a great 2017!

California
1 review
0 helpful votes
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My registration was up to date, but this site doesn't tell you that. They still went ahead and charged me 200$ for something I already have. I am trying to void this charge immediately after placing it, but it's impossible to get a hold of them on the phone. Don't use third party sites. Complete scam.

Date of experience: January 15, 2020
ETAGS I. eTags Rep
over a year old

Hi Sophie, sorry to hear you had an unsatisfactory experience. If your vehicle is registered in California, you may have had overdue parking tickets that needed to paid in order to be issued a replacement of a lost registration. In any other state, this would not be the case though. Either way, please call us and we can review further to assure this is resolved to your satisfaction. We look forward to hearing from you.

California
1 review
0 helpful votes
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The process for renewing my car registration was not only easy to complete in one attempt, but payment and fulfillment a week later with etags arriving by mail were all perfect. Congratulations! Could not be better.

Date of experience: November 17, 2020
Florida
1 review
1 helpful vote
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HIDDEN FEES
February 5, 2018

I will never order my registration update via on line again. What started as a 1 year update at $45, turned into $75 when all said and done. Paid almost double. They did not give you a total bill before you clicked submit so I had no idea until it was too late. Never again.

Date of experience: February 5, 2018
California
1 review
2 helpful votes
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Rip off artists
May 1, 2020

I needed to get tags for two cars. They charged me $29.95 twice $59.90. I will never ever use them again. I should have just mailed in my renewals with a check. I also tried to cancel the service the next day, was told sorry outta luck they don't do that. I am not at all happy. Feel really ripped off!

Date of experience: May 1, 2020
Florida
1 review
0 helpful votes
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Easy! BUT!
September 26, 2017

But was not aware of the extra fee! My tag went from $39.00 to $69.00. Will most likely not use this again. Just order through the mail next time. We have 4 vehicles and this would get more expensive!

Date of experience: September 26, 2017
California
1 review
0 helpful votes
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Awesome
May 9, 2020

It was super easy. Received my order of registration and tags within a week. I recommend using Etags when you don't want to deal with the hassle at DMV with lines and attitudes. Believe me it's worth it. Thanks!

Date of experience: May 7, 2020
Florida
1 review
2 helpful votes
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Rip-off by the state
December 30, 2017

It cost me 75 extra dollars for my tags. Total rip off. That 75 dollars would go a long way toward putting my house back together after the last hurricane. This really hurt my pocket book. Funny how Florida almost forces one to live in poverty.

Date of experience: December 30, 2017
Maryland
1 review
0 helpful votes
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Tag sticker arrived.
April 7, 2023

Happy that they arrived in a timely manner. Looks like the transaction was complete with no problems. This was a very efficient way to obtain our new registration certificate. Much Thanks, William Cornwell

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Good communication
June 27, 2020

Took a little longer than I'm use to but for my first time doing everything online I thought it was easy and efficient. Etags stayed in touch letting me know the update of the application giving me ease of mind.

Date of experience: June 27, 2020
California
1 review
0 helpful votes
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I would wait to renew if you can. State is taking advantage of the tax payer during stay at home order. There are no options other to pay except by e-Tags. Time to change Governors, this is just one example.

Date of experience: April 23, 2020
ETAGS S. eTags Rep
over a year old

ETags is a private company. Our fees have remained unchanged for years. The DMV continues to process orders via mail and online via their various websites. Thank you for the opportunity to clarify. If we can assist with your order, please contact us at 888-633-5332.

Kind regards,

eTags.com

Florida
1 review
0 helpful votes
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Good Service but costly
February 10, 2019

The service saved me many hours and miles of driving to replace an auto document that was lost. My only real issue with the whole procedure is the method by which they accept documentation files over the Internet

Date of experience: February 9, 2019
Florida
1 review
0 helpful votes
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Great online business
January 10, 2017

This method of paying and delivery was effortless. I can direct my energy on something else in life that is much more fun then paying an auto tag bill. This site made my job easy breezy... thank you for a walk in the park...

Date of experience: January 10, 2017