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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Great job, received on time. Process was user friendly. I will use it next year.
The process couldn't have been smoother.
Notwithstanding the obvious irresponsible nature, in general, of a State auto plate licensing system, which omits any kind of 'annual inspection' of the safety and emissions of the subject automobile - it was perfectly effective.
Yes I received my tags yes I do confirm that I received them thank you so much for checking up on me and asked me if I received them or not
I only received one vehicle registration, but I paid for 3!
Whomever processed my order needs to pay closer attention to what they're doing.
I elected to pick up my tags directly
Rather than make them available, they shipped the tags, meaning my car had to sit/was undrivable until they arrived the following week.
I'm not at all pleased with that.
Fast and simple, worth every penny. I needed the title to sell my old car, order it from the website and get it fast. Thank you for your great service. I recommend it.
Wonderful! We're happy to have helped.
Thank you for the review, Juan.
Easy...but too much extra money. To lower your prices we have to pay for a lot of extra things nowadays and people can't afford it we all would appreciate it if you would lower these prices because we don't deserve or have the means to pay 40 or 30
I found the process online straight forward and fairly easy to use.
The process was easy and timing was good. No issues to complain about.
I like the experience online. It was simple and easy. My order arrived within the corresponding deadline, in time and form Thank you so much.
Thank you very much, Lucia!
I needed to renew my license within a few days and wasn't sure the mail would make it in time. I had never heard of eTags but I had nothing to lose so I thought I would give it a try. To my surprise it worked and in time for me to be in compliance with my renewal. Since I'm really not fond of using the computer, I was truly grateful for this process.
Everything was fine.it was the shock of the
Huge hike in tag fees and $25 in extra online fees. I should have gone to the MDV in person
I'm sorry I do not write reviews
Nothing more to say
This is a fast and easy way to stay current with your vehicle(s) registration and tags, which isn't is totally clear up front. Also, note to user, the box titled "shipper" is actually the address you want the registration or tags mailed to.
Again better than having to make an appointment to go too DMV. Very easy and quick
Thanks for that quick title replacement. Quick and Easy to perform the task
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole
Thank you, Marta!