business logo of eTags

eTagsReviews 26,451

4.3

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews
TIMOTHY C.
0 reviews
0 helpful votes
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I just need to know when im gonna get my tag and confirmation #

Date of experience: May 13, 2015
Marie M.
0 reviews
0 helpful votes
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Great
May 13, 2015

Great

Date of experience: May 13, 2015
robert h.
0 reviews
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Fast and i hope safe
May 13, 2015

Fast and i hope safe.

Date of experience: May 13, 2015
GWENDOLYN M.
0 reviews
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This was my 5th attempt before the website worked. Then I called customer serivce 5 times (on hold for 5 and a half minutes each time) before getting through to a representative who basically told me sorry it should be working, and did nothing to help me renew my tag.

Date of experience: May 13, 2015
terry b.
0 reviews
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Very easy
May 13, 2015

Very easy

Date of experience: May 13, 2015
Maria C.
6 reviews
0 helpful votes
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Fast easy understanding...
May 13, 2015

Fast easy understanding...

Date of experience: May 13, 2015
deborah k.
0 reviews
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I Googled Florida DMV and your site comes up first. It is not obvious that this site is not the official FL DMV. The order placed generated a 'projected cost' receipt. If I had of known of the $19.95 processing fee per tag I would not have used this service. The site seems a bit deceptive with hidden costs because they are not right out front and that this is not a legitimate state or government agency. I could not cancel my order the next day after ordering and was only refunded one of the $19.95 fees. I will not use this service again. I can do this same service on the legitimate FL DMV website for less money, which was my intention.

Date of experience: May 13, 2015
Mary R.
0 reviews
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Very easy to renew, however, I did not get notice that it was due as I have in former years. Good thing I thought of it myself.

Date of experience: May 13, 2015
NANCY E.
0 reviews
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EASY TO DO
May 13, 2015

EASY TO DO

Date of experience: May 13, 2015
Mararete K.
0 reviews
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Easy to use very thorough
May 13, 2015

Easy to use very thorough

Date of experience: May 13, 2015
Aarond R.
0 reviews
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Very easy to use!
May 13, 2015

Very easy to use!

Date of experience: May 13, 2015
Janyce J.
0 reviews
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VERY Expensive!
May 13, 2015

VERY Expensive!

Date of experience: May 13, 2015
Nathasha S.
0 reviews
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Experience was great!
May 13, 2015

Experience was great!

Date of experience: May 13, 2015
ANGELINE D.
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SO CONVENIENT
May 13, 2015

SO CONVENIENT

Date of experience: May 13, 2015
Gloria V.
0 reviews
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Was so fast
May 13, 2015

Was so fast. I like it. Thanks

Date of experience: May 13, 2015
Ivan G.
0 reviews
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Easy to place the order
May 13, 2015

Easy to place the order

Date of experience: May 13, 2015
Dissatisfied Q.
0 reviews
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I didn't expect a inflated "service fee"
May 13, 2015

I didn't expect a inflated "service fee". Will not use agian.

Date of experience: May 13, 2015
Jeanette D.
0 reviews
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I was horrified by how much I was charged for the tags. TBD (to be decided) was something I did not concentrate on on your website but after I got the final bill I could understand why you would not want the client to see how much you were charging. $271 is an excessive amount to pay for a two year tag. Will be more careful next time and make sure I am using the official State DMV site.

Date of experience: May 13, 2015
shelby f.
0 reviews
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It was fast and easy
May 13, 2015

It was fast and easy

Date of experience: May 13, 2015
james k.
0 reviews
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No thanks
May 13, 2015

No thanks

Date of experience: May 13, 2015