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eTagsReviews 26,458

4.3

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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John L.
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It worked very smoothly
June 10, 2015

It worked very smoothly. The fees were outrageous - 19.95 for one and 9.95 for the other. If I had been aware of that at a point where I could have aborted the order before committing to it, I would not have used the service. I use trusted web sites for ordering goods and other services frequently. While one must always be observant to avoid being conned into something they don't want I have not had a problem before this experience. I certainly did not expect to get fleeced by doing official business with the State of Florida. The sad part is that I would be too embarrassed to admit I did this to warn others of the charges involved. If there was a warning prior to my committing to it I missed it.

Date of experience: June 10, 2015
ALFRED J.
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EXCELLENT EXPERIENCE
June 10, 2015

EXCELLENT EXPERIENCE

Date of experience: June 10, 2015
Wade C.
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Fast quick and easy
June 10, 2015

Fast quick and easy

Date of experience: June 10, 2015
patrick n.
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Easy to use!
June 10, 2015

Easy to use!

Date of experience: June 10, 2015
Jorge G.
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Quick and easy
June 10, 2015

Quick and easy. Expensive.

Date of experience: June 10, 2015
John I.
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It was fine...
June 10, 2015

It was fine...

Date of experience: June 10, 2015
George R.
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Requested to renew registration for 2 years and believe it was processed for only ONE!
Once tag received discovered it WAS for 2 years. I thank you for processing my request correctly.
I still did not find the receipt nor screen images to confirm the 2 year renewal.
SUGGEST A BOLD PRINT WITH ITALICS AND LARGE FONT BE USED ON RECEIPT CONFIRMING THE ACTUAL REQUEST!

Date of experience: June 10, 2015
Pedro R.
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Very easy format
June 10, 2015

Very easy format

Date of experience: June 10, 2015
Cynthia F.
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Fast and easy
June 10, 2015

Fast and easy

Date of experience: June 10, 2015
AcNeal W.
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My order was cancelled initially and there was no notification to that fact. I had to call and that is when I found that out

Date of experience: June 10, 2015
Steven S.
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Misleading site I thought i was on the State of Florida site and ended up paying a lot more for my license renewal. Not at all happy by being misled

Date of experience: June 10, 2015
Iris N.
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Fine
June 10, 2015

Fine

Date of experience: June 10, 2015
Stephen P.
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Seem this was quite easy to renew
June 10, 2015

Seem this was quite easy to renew. Thank you

Date of experience: June 10, 2015
Nanette N.
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So far so good
June 10, 2015

So far so good

Date of experience: June 10, 2015
David P.
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Fast
June 10, 2015

Fast

Date of experience: June 10, 2015
ELIZABETH S.
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It was quick, easy and done in a couple of minutes far better than trailing off to the DMV office waiting for Lord knows how long.

The downside is the cost, shipping too expensive for a regular envelope and a regular stamp, service charge way too expensive and this is possibly why the queues are so long in the DMV office.

Date of experience: June 10, 2015
Joseph B.
3 reviews
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Fine
June 10, 2015

Fine

Date of experience: June 10, 2015
pablo g.
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Awsome
June 10, 2015

Awsome

Date of experience: June 10, 2015
Corey T.
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Great and user friendly
June 10, 2015

Great and user friendly

Date of experience: June 10, 2015
elizabeth c.
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Great
June 10, 2015

Great

Date of experience: June 10, 2015