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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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It worked very smoothly. The fees were outrageous - 19.95 for one and 9.95 for the other. If I had been aware of that at a point where I could have aborted the order before committing to it, I would not have used the service. I use trusted web sites for ordering goods and other services frequently. While one must always be observant to avoid being conned into something they don't want I have not had a problem before this experience. I certainly did not expect to get fleeced by doing official business with the State of Florida. The sad part is that I would be too embarrassed to admit I did this to warn others of the charges involved. If there was a warning prior to my committing to it I missed it.
EXCELLENT EXPERIENCE
Fast quick and easy
Easy to use!
Quick and easy. Expensive.
It was fine...
Requested to renew registration for 2 years and believe it was processed for only ONE!
Once tag received discovered it WAS for 2 years. I thank you for processing my request correctly.
I still did not find the receipt nor screen images to confirm the 2 year renewal.
SUGGEST A BOLD PRINT WITH ITALICS AND LARGE FONT BE USED ON RECEIPT CONFIRMING THE ACTUAL REQUEST!
Very easy format
Fast and easy
My order was cancelled initially and there was no notification to that fact. I had to call and that is when I found that out
Misleading site I thought i was on the State of Florida site and ended up paying a lot more for my license renewal. Not at all happy by being misled
Fine
Seem this was quite easy to renew. Thank you
So far so good
Fast
It was quick, easy and done in a couple of minutes far better than trailing off to the DMV office waiting for Lord knows how long.
The downside is the cost, shipping too expensive for a regular envelope and a regular stamp, service charge way too expensive and this is possibly why the queues are so long in the DMV office.
Fine
Awsome
Great and user friendly
Great
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.