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eTagsReviews 26,459

4.3

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Catherine S.
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This was a very quick and easy process and I thank you for the $10 fee refund once I realized I had ordered thru the wrong entity.

Date of experience: July 4, 2015
jason m.
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Good!easy to use
July 4, 2015

Good!easy to use

Date of experience: July 4, 2015
ASIA C.
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The process was very quick and easy yet vague and not inclusive of the most important component of the transaction which is the ending cost. The site makes you pay for the ticket thinking it's one price then charges 5xs what you expected. At check out my total came to $29. My card was charged for $136. When I called customer service the girl was very disinterested and willing to help.

Date of experience: July 3, 2015
Jacob V.
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Quick and easy renewal
July 3, 2015

Quick and easy renewal

Date of experience: July 3, 2015
Jacob V.
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Quick and easy
July 3, 2015

Quick and easy. Only concern is that I never received anything in the mail to renew this registration!

Date of experience: July 3, 2015
carol L.
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I didn't realize your fees would be so extremely high - actual renewal from dmv was about $40, fees from you were over $30 - far too much! Also, i didn't know for about 24 hours how much i was actually going to be charged. While i appreciate the convenience of online renewal, next time i'll wait in line at the dmv.

Date of experience: July 3, 2015
Jorge R.
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Good experience
July 3, 2015

Good experience

Date of experience: July 3, 2015
Jorge R.
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Good experience
July 3, 2015

Good experience

Date of experience: July 3, 2015
Henriette S.
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Very easy and quick!
July 3, 2015

Very easy and quick!

Date of experience: July 3, 2015
Margaret S.
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Easy Thanks
July 3, 2015

Easy Thanks

Date of experience: July 3, 2015
william d.
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Super quick
July 3, 2015

Super quick

Date of experience: July 3, 2015
Harry B.
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Went smoothly
July 3, 2015

Went smoothly.

I did not know that I would be charged an additional service Fee of $19 to renew my car registration. I should have called Sally Daniels who is the Hernando County Tax Collector and asked how I could renew my car registration.

Date of experience: July 3, 2015
Cherylnn W.
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It was ok
July 3, 2015

It was ok

Date of experience: July 3, 2015
Maria E.
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Awesome and easy way of ordering tag...
July 3, 2015

Awesome and easy way of ordering tag...

Date of experience: July 3, 2015
Holly H.
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Easier than I thought it would be
July 3, 2015

Easier than I thought it would be

Date of experience: July 3, 2015
linda g.
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Excellent
July 3, 2015

Excellent

Date of experience: July 3, 2015
CATHERINE S.
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I requested a 2-year renewal, but only one year-renewal showed up on the invoice. How can this be corrected?

Date of experience: July 3, 2015
Margarita E.
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Easy to use but a lot more expensive and slower than the official DMV site.

Date of experience: July 3, 2015
susan m.
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Quick and easy
July 2, 2015

Quick and easy

Date of experience: July 2, 2015
Therese J.
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I like to use your site to re-register our automobile because it is so user friendly and I'm able to do the registration from the comfort of our home.

Date of experience: July 2, 2015