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eTagsReviews 26,460

4.4

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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DRSCHEELAN Y.
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EASIER, AND MUCH MORE EFFECTIVE THAN USINGTHE STATES WEB SITE. I WILL BE A REPEAT CUSTOMER ON ALL MY VEHICLES, AS WELL TELL RELATIVES AND FRIENDS.

Date of experience: July 12, 2015
winonah A.
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Very easy thankyou
July 12, 2015

Very easy thankyou.

Date of experience: July 12, 2015
Brendalee S.
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Easy to use, received as promised
July 12, 2015

Easy to use, received as promised. Would use again. Thank you!

Date of experience: July 12, 2015
Jerome N.
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The cost is exorbitant
July 12, 2015

The cost is exorbitant. My tags were $72 for two years, and the final charge was $102 for eTags. Next time I will just go to the DMV and renew there. Also, there was no clear summary of what the final charges were to be until you had completed the process, when it is too late to cancel.

Date of experience: July 12, 2015
FrancisLaura M.
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Excellent
July 12, 2015

Excellent

Date of experience: July 12, 2015
Janet H.
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Address format not clear or came up in duplicious manner

Date of experience: July 12, 2015
Michael M.
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Excellent!
July 12, 2015

Excellent! Service charges were too expensive and I didn't get the tags for four days. Sent e-mail for reimbursement of RUSH fees. No response other than "they" are working on my request.

Date of experience: July 12, 2015
Stephen D.
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This was fast and easy
July 12, 2015

This was fast and easy

Date of experience: July 12, 2015
Cheryl B.
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Easy web to follow
July 12, 2015

Easy web to follow.

Date of experience: July 12, 2015
Patricia B.
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I was very pleased with the service
July 12, 2015

I was very pleased with the service. Wasn't too sure when I placed the order.

Date of experience: July 12, 2015
Deborah M.
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Quick And Easy!
July 12, 2015

Quick And Easy! Thank You!

Date of experience: July 12, 2015
MERION A.
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It was a very good experience
July 11, 2015

It was a very good experience. However, I was not familiar with the code CVV & I had to call to find out what that meant.

Date of experience: July 11, 2015
Alan U.
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Good
July 11, 2015

Good

Date of experience: July 11, 2015
Steven U.
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Na
July 11, 2015

Na

Date of experience: July 11, 2015
marjorie U.
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Very smooth
July 11, 2015

Very smooth - if it goes through, we'll see
Registration renewal went very well. Communication was good and shipping was fast.

Date of experience: July 11, 2015
Mary A.
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It was time consuming
July 11, 2015

It was time consuming

Date of experience: July 11, 2015
Diane E.
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This is GREAT!
July 11, 2015

This is GREAT! So easy...

Date of experience: July 11, 2015
Callahan L.
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Weird giving information without total, but it was legit and super easy. Got my tags in 4 days.

Date of experience: July 11, 2015
David H.
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Rather expensive
July 11, 2015

Rather expensive

Date of experience: July 11, 2015
Richard R.
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Fast
July 11, 2015

Fast - easy...failure proof

Date of experience: July 11, 2015