website thubmnail of E Stripe

E StripeReviews 111

4.2
How would you rate E Stripe?
grey star
grey star
grey star
grey star
grey star

E Stripe Reviews Summary

Estripe has garnered a strong reputation for its exceptional customer service and high-quality custom-built PCs. Customers frequently commend the company for its clear communication, regular updates during the build process, and responsive support, particularly when addressing issues. However, some reviews highlight concerns regarding service delays and occasional problems with product functionality, such as installation issues or delivery notifications. Overall, while the majority of customers express satisfaction with their purchases and the overall experience, there is room for improvement in addressing service timelines and enhancing post-purchase support.

This summary is generated by AI, based on text from customer reviews

service
106
value
97
shipping
88
returns
7
quality
105
Canada
1 review
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Send Message
Share Review
Report Review

Incredible
May 30, 2024

The choice of systems offered by Estripe is excellent. I tried to find a desktop from usual well known stores but none had enough disk storage apart from a few very expensive gaming systems. I have 1000's of photos and need 2TB. The config option offered by Estripe allowed me to select a modest performance desktop but with enough disk space. I was informed at each stage of the build process and delivery - well organised.

Date of experience: May 30, 2024
Belgium
1 review
0 helpful votes
Follow LeonAudley g.
Unfollow LeonAudley g.
Send Message
Share Review
Report Review

Recommend Estripe
May 30, 2024

My experience with Estripe has been nothing short of excellent. From the seamless customization process to the exceptional performance of the final product, every aspect of my interaction with Estripe has been positive. If you're in the market for a custom-built PC tailored to your specific needs, I wholeheartedly recommend Estripe.

Date of experience: May 30, 2024
Spain
1 review
0 helpful votes
Follow Gerald P.
Unfollow Gerald P.
Send Message
Share Review
Report Review

Great website
May 29, 2024

Estripe have a great website that makes it easy to customise and purchase a computer. The prices were reasonable and it was a good delivery time.

Date of experience: May 29, 2024
Italy
1 review
1 helpful vote
Follow Alex B.
Unfollow Alex B.
Send Message
Share Review
Report Review

I'm glad
May 28, 2024

Order processed quickly. I was kept informed during the build. The only negative was with the delivery company not providing suitable notification before delivery.

Date of experience: May 28, 2024
New York
1 review
0 helpful votes
Follow Filip B.
Unfollow Filip B.
Send Message
Share Review
Report Review

Thank you!
May 27, 2024

Great range of customisation for all budgets. Clear communication and arrived exactly as ordered. Working great. Highly recommend to all!

Date of experience: May 27, 2024
New Zealand
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Send Message
Share Review
Report Review

Excellent service
May 27, 2024

Excellent service and communications throughout the process, was thrilled to see 360 degree images of the PC once it was assembled. The computer has made my Adobe Lightroom image processing a happy time again

Date of experience: May 27, 2024
Florida
1 review
0 helpful votes
Follow Coreyones J.
Unfollow Coreyones J.
Send Message
Share Review
Report Review

Great!
May 26, 2024

Estripe are great to deal with. From the moment of ordering right through to the delivery they kept us informed. Their prices are competitive and the machines are built to a high spec.

Date of experience: May 26, 2024
Belgium
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Send Message
Share Review
Report Review

I'm very happy
May 26, 2024

Great service, keep you updated at every stage of the process. Didn't take long at all to get my laptop made and delivered and I'm very happy with it.

Date of experience: May 26, 2024
Portugal
1 review
0 helpful votes
Follow Laurence K.
Unfollow Laurence K.
Send Message
Share Review
Report Review

10/10
May 26, 2024

This is my first time ordering from Estripe and it's been great. I've had a really old laptop for 10 years where the hardware was limited so was in need of a big upgrade.
I was able to fully customize that my PC*. I did months of research to get the best what I could get for my budget. My build came to $1399.
Delivery.
I've had the PC for about 2 weeks now, it took about 7 working days for build and delivery. Happy with the time it took, the quality of the pc is a lot better than I thought. It was well packaged, however the packing foam that was put in to fill between parts of the inside of the PC was quite tricky to get out, I was worried to break something as it was so lodged in, just be careful when taking that out. Also if you get a wireless network card, you attach the antennas.
I did have an issue with some updating feature restart problem with windows 11, and I contacted Estripe, and got back very quick responses with a solution. I was able to follow these and sort the issue out in Command Prompts. The PC works brilliantly and so much faster than anything I've had before. I use it for 3D software such as blender and I've also now been able to play games like Star Wars: Fallen Order and others on Xbox Game Pass.
*The monitor, Keyboard, speakers and mouse in the images are not from Estripe.

Date of experience: May 26, 2024
Switzerland
1 review
0 helpful votes
Follow Katy R.
Unfollow Katy R.
Send Message
Share Review
Report Review

I'm very impressed
May 25, 2024

The customer service was absolutely faultless. I had a query prior to placing my order regarding the internal set up and the gentleman I spoke to gave me the information I needed. Coupled with the regular updates during the building and testing phase, complete with a photograph part way through the build, this was well received.

Date of experience: May 25, 2024
GB
1 review
0 helpful votes
Follow Ethane B.
Unfollow Ethane B.
Send Message
Share Review
Report Review

Very good
May 24, 2024

The order process was relatively simple although the filter and comparison options when choosing the laptop configuration could be made more powerful and flexible. Other than that the build was quick, the tracking excellent, delivery on-time and the performance of the laptop frankly staggering for the price paid. I'll definitely be using Estripe as my 1st choice in the future.

Date of experience: May 24, 2024
Czechia
1 review
0 helpful votes
Follow Glen B.
Unfollow Glen B.
Send Message
Share Review
Report Review

I recommend IT!
May 22, 2024

Outstanding company, have used several times in last 3 years for gaming laptops and PCs and the quality and value of service is unparalleled, have recommended them several times.

Date of experience: May 20, 2024
Germany
1 review
0 helpful votes
Follow Lina S.
Unfollow Lina S.
Send Message
Share Review
Report Review

A fantastic build
May 19, 2024

The ordered PC represents good value. Regular updates were provided during the construction and despatching process and proved to be informative. In the first fortnight of usage, I have not experienced any fault in the computer and it is as powerful as I had anticipated, if not more so.

Date of experience: May 18, 2024
Germany
1 review
0 helpful votes
Follow Leopold O.
Unfollow Leopold O.
Send Message
Share Review
Report Review

Phone support service before and after sales was excellent, the website is excellent, the build tracking is excellent. I am delighted with Estripe and would recommend them to anyone.

Date of experience: May 17, 2024
GB
1 review
0 helpful votes
Follow Annabella C.
Unfollow Annabella C.
Send Message
Share Review
Report Review

Over a number of years I have ordered computers for myself and other people and have always been impressed with the service and advice from Estripe. I have just recently ordered a new PC to replace my slightly aging but working PC (again that was supplied by Estripe) and as is usual cannot fault the prompt service and build time. Every step of the way you are kept informed of where your PC is in the build timetable and when you will be receiving it. The PC was deliver on the 7th working day. As expected my new PC is everything I asked for and more. I can wholeheartedly recommend Estripe for their service and importantly their advise and guidance if you have questions.

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
Follow Maggie W.
Unfollow Maggie W.
Send Message
Share Review
Report Review

Great service
May 14, 2024

Great service, I chatted to the technical team before i ordered to fine tune the build I wanted, I was kept up to date on the build and testing. PC arrived safe and sound in quality packing. The only niggle i had was a slight sound issue but was solved with reinstalling drivers. Very happy customer

Date of experience: May 14, 2024
Poland
1 review
0 helpful votes
Follow Mariaper C.
Unfollow Mariaper C.
Send Message
Share Review
Report Review

Decent build at a decent price, but you never really know what a company is like until something goes wrong.
The toughened glass on the side of my case broke within an hour of arrival (presumably damaged in transit), and I called up and reported it. No questions asked, new part arrived the next working day.
Great support, thanks! And the feedback during the build process was excellent too.

Date of experience: May 13, 2024
Austria
1 review
0 helpful votes
Follow Vanessa M.
Unfollow Vanessa M.
Send Message
Share Review
Report Review

Only 3 stars(
May 13, 2024

Delivery was fast, the pc build in general is a good build. But ive had two problems so far, items left on the computer from whomever tested it were flagged as malware to which i contacted technical support who confirmed items where left there by the testing team on accident and that i can delete the folder. But they didn't answer my question as to why stuff was flagged as malware. The second problem is when having 3 basic items such as keyboard mouse and headset plugged in to the USB 2.0 panels on the back of the machine i get a not enough controller resources error. I used these items on the previous pc i got from Estripe with no issues. So honestly confused why theres not enough resources on a machine that is 6 year newer. I havent had time to contact the support and go through and see if there can be a fix but the fact theres 2 issues in general and the support the first time around wasn't the greatest customer service. I would still suggest estripe. As i said ive baught 3 systems from them in the past and in the past they are good and issues get resolved. I gave the 3 star rating this time around because the USB issue seems something that should have been checked during testing, and having items flagged as malware thats left on the system from Estripe and not being reassured only told you can delete the folder wasn't very good customer service overall but still decent. I would still buy from Estripe though as in the past i have had only one issue with previous machines that was fixed quickly.

Date of experience: May 13, 2024
Czechia
1 review
0 helpful votes
Follow Kacper G.
Unfollow Kacper G.
Send Message
Share Review
Report Review

We were updated throughout the process which was really helpful, and the delivery went very smoothly. We are really pleased with the PC, all of good quality. This was a birthday present for a teenager who is very pleased with it.

Date of experience: May 12, 2024
Massachusetts
1 review
0 helpful votes
Follow Jessie M.
Unfollow Jessie M.
Send Message
Share Review
Report Review

Great experience
May 12, 2024

Got my first custom computer and Very happy with the help i received when deciding which build to go with and constant updates along the way as my pc when through each stage

Date of experience: May 12, 2024

From the business

Estripe has always strived to become the premiere online shopping destination for PC components and computer parts. We’re here to help you find personalized solutions at affordable prices, without any sacrifice to service.

Over the course of the decade Estripe has built a highly reputable name in the tech-focused e-commerce market. Today our mix of consumer and business solutions has earned us a place as one of the most dynamic platforms in North America—and we’re just getting started.


estripe.com
Los Angeles, California, United States