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How would you rate Estee Lauder?
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Ukraine
1 review
1 helpful vote
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Really good!
December 8, 2020

I really love this brand, it produces only good products. My must have is definitely double wear foundation, which gives the effect of second skin, one minus is that this foundation is without pump and sometimes I pour too much product,
Prices are not average, but I agree to pay more in order to have such fantastic results. I always receive a lot of compliments after using estee lauder cosmetics.
I just want to try mascara, but do not know which one to try first.

Date of experience: December 7, 2020
Colorado
3 reviews
0 helpful votes
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Not for everyone
October 7, 2020

These products may work great for some people, but for me, they did not mix well with my personal chemistry. When beauty companies advertise their product for all women, they neglect to consider those who just really cannot wear their products or just really can't stand them.

Date of experience: October 6, 2020
Canada
1 review
0 helpful votes
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Superior quality
September 24, 2021

I have been using its double wear for about 2 years now. The qaulity of all their make up is superior in long-lasting stay, anti allergic, color choices, skin compatibility, goes in smoothly and rich.

Date of experience: September 24, 2021
Canada
1 review
0 helpful votes
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Dried up broken mascara
September 26, 2022

I opened a brand new box of Estée Lauder pure color envy lash and it was dried up and broken tip of the wand. I called the customer care line which was circling me around and finally spoke with anika who told me it was old and nothing could be done. I know it's not old and now I'm out on my treat if good mascara. I have now switched to Clinique as I was in a pinch away from home without mascara. Disappointed in their attitude to help me get the product I wanted and expected.

Date of experience: September 26, 2022
North Carolina
11 reviews
6 helpful votes
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I've never had a difficulty with any orders since 2014 when I started ordering my fragrances and skincare online. If you need to call in, reps are polite and efficient. Complimentary wrapping services are a plus. The only thing I'd change is of the manufacturer would bring back the old version of Azuree with the oakmoss.

Date of experience: October 8, 2022
Canada
1 review
0 helpful votes
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I've been an Estee Lauder customer for many years. I would like to express my satisfactions for all of the products specially the new one, Advanced Eye Concentrate Matrix. It is wonderful products to cover the lines and wrinkles. I purchase my favorites online and receive them promptly! I want to thank the Estee Lauder representatives who support the customers whenever needed online.

Date of experience: May 9, 2022
Canada
3 reviews
0 helpful votes
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Developed two 2"x1" patches on cheekbones 4 years ago. Used this for 2 years at least with no change. Wasted my money. This product was ineffective. Used Meladerm from Civant and there was a difference in the spots in 6 weeks.

Date of experience: January 2, 2024
Netherlands
1 review
0 helpful votes
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Great!
February 16, 2021

I met the brand of Estee Lauder for the first time, I used to use cosmetics from Dior, Chanel (I liked it), and Clarins from a luxury suite, the latter brand disappointed me greatly.
I received the Estee Lauder Blockbuster Anglo Set as a birthday present from my husband.
I am very glad that I have such a gorgeous set of cosmetics! This brand pleasantly surprised me. All the cosmetics fit me and I liked it.
I recommend to purchase!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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This company "GIFTS" old, worthless, expired, oxidized "SAMPLES" to their "LOYALTY CUSTOMERS". A total joke.

This company "GIFTS" old, worthless, expired, oxidized "SAMPLES" to their "LOYALTY CUSTOMERS". A total joke. They must be desperate for a nickel.

The so called 6 piece deluxe sized gift that arrived with the dual 3.4oz Revitalizing Serums fir mom's BIRTHDAY GIFT, 2 out of 6 are so old 1 is crusted to the bottom of the tiny jar (neck cream) and the cleansing balm is rock hard in the tube. I have pictures sent by my DAD. My mom uses Sisley neck cream but was excited to try out your neck cream sample to compare. She can't. Why would you ship expired, old, crusted over, oxidized samples? Do you have zero consideration for your customers?

Date of experience: March 23, 2021
GB
1 review
0 helpful votes
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Great quality products
August 14, 2019

I always get my skin products from the site - specifically the 'sheer tint release' moisturiser which is amazing. It's fairly pricey but I wear it every day and it lasts me at least six months every time. All the products I have bought from here are of a high quality, they are delivered on time and well worth the money.

Date of experience: August 12, 2019
Idaho
6 reviews
37 helpful votes
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Love them
February 19, 2018

Ordered items just a couple weeks before Christmas, was not sure if I would receive them before the Holidays or not but I was blown away by how quick the order processed and shipped, I had it within 4 days of ordering. It was boxed so super nice, in a larger Estee Lauder box with tissue paper. Plus I got 2 samples with my purchase that are amazing. Every aspect of the ordering/buying process was perfect. Was top quality from start to finish!

Date of experience: February 16, 2018
California
2 reviews
6 helpful votes
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The Best!
December 1, 2020

My husband of 24 yrs. (God rest his soul) would purchase either Estee or White Linen for me at Christmas time. Both of these scents are two of my favorites.

Date of experience: December 1, 2020
Canada
3 reviews
21 helpful votes
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Estee Lauder is my go-to for all my skincare and a few must-have make-up items. The prices are comparable to anywhere you buy their products so it's really about the service and speed. I always buy at bonus days at The Bay, but I like ordering direct from Esteelauder.ca because they ship fast, package it up well, and they have a points system where you earn bonuses like free lipstick and expedited shipping.

Date of experience: July 14, 2019
Florida
5 reviews
2 helpful votes
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I ordered 1 bottle of foundation on Nov 26 - as of Dec 5 it still had not shipped. I shamed them on a FaceBook page and suddenly it shipped the next day.

Date of experience: December 5, 2023
Utah
69 reviews
100 helpful votes
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Love their perfume
December 19, 2019

I have never bought anything else but their perfume. So I cannot comment on anything but that. The perfume is wonderful though I have not gotten any for many years now.

Date of experience: December 18, 2019
Australia
1 review
0 helpful votes
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I bought the foundation for $50 online and didn't realise i needed to buy the pump separately. So annoying because the pump is like $20 so i would have qualified for the 5 piece free gift offer they had at the time! So disappointing. And when i contacted their staff about it, they weren't helpful at all. So stupid the whole thing because she told me THEY WERE SOLD OUT OF THE PUMP AND TO SHOP AT SEPHORA. Lol they say you can use the product without it but i don't think you can, you would waste so much of it!

Date of experience: December 9, 2022
South Africa
2 reviews
0 helpful votes
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I purchased products online on the 25th of November,i received my delivery on the 19th December with some missing items, when i try to call the delivery service which is PDP laser, the call does not go through, i also tried the MAC whatsapp servise and i was told there's nothing they can do to assist

Date of experience: December 19, 2022
Ukraine
2 reviews
0 helpful votes
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Quality products
July 20, 2020

I always loved this brand. It is a bit expensive but I always know how good those cosmetics work. The foundation covers all my flaws.

Date of experience: July 20, 2020
Ohio
6 reviews
11 helpful votes
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Besides Imani, Estee Lauder make-up is one of the only brands that I will wear. They carry make-up for super sensitive skin.

Date of experience: October 23, 2019
Australia
1 review
0 helpful votes
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Really Good
March 29, 2022
Updated review

Loved shopping from the Estee Lauder website. Everything was easy to navigate, shipping was so incredibly fast, and the product arrived packaged well

Date of experience: March 29, 2022

Superior quality
March 29, 2022
Previous review

I have been using the Double Wear Foundation for about 3 years now, I but this product twice a year without fail. The quality of all their make-up products is superior and long-lasting. There are also a wide range of colour shades

Date of experience: March 29, 2022

Overview

Estee Lauder has a rating of 3.4 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Estee Lauder ranks 48th among Skin Care sites.

service
6
value
7
shipping
5
returns
5
quality
7
+3