eSigns

Perhaps the wrong day to ask me these questions. I spent 3-4 hours in blazing heat trying to install my last order... which ended up as a complete fail: banners not up. I am so tired and frustrated. I am not sure that I ordered the right type of banner for my project, yet I spoke with reps before starting and during ordering etc.

I am going to return to the branch next week to try again. Hopefully I can get them up. If not, I will at least be cooler after pulling all my hair out.

When I first received my order, I noticed an issue with things not being printed (disappointing, but not the end of the world). ESigns was quick to respond to my contact and got me a new banner printed and shipped the next day. I hung up both banners ordered this past Saturday at practice, and my softball team loved them. Always nice to give the team something to get excited about. As a new school, the color in the banners really brings that something extra to the look of the place. The only frustrating part in the ordering is that when designing a banner, it is hard to know exactly where the suggested 1" border hits to make sure everything gets printed and not cut off. It would be great if the ruler on the design screen had a 1" guide to help prevent clipping the edges of the art. Will definitely continue to order banners each year as something special for the kids.

Had them make a popup banner for us for trade show. We didn't wind up using it for a few weeks. The banner was very difficult to get to open but I managed but it was crooked at the bottom, there was sticky glue on the bottom and it cut off our disclosure. Then a piece fell off. When we went back to them they said we had to let them know in 24 hours if there was a problem and refused to fix to make it right. Last time we do business with them.

I ordered a banner for a funeral. I paid for expedited shipping just for it to be late and not even there for the funeral. When it arrived 4 days late. It wasn't even the banner I had created and ordered. They sent me someone else's banner. When I called to get things figured out. They didn't accommodate at all. They were insensitive, trying to justify their delayed shipping. Even though they shipped the wrong item. Never using them agian.

For the second year in a row, we ordered banners for our festival to thank our sponsors and for the second year in a row they will be arriving AFTER the festival. We paid extra for shipping both years and here we are again with banners now showing up on time. While esigns has no control over what/how the shipper gets their product to the customer, they DO have control over who they ship with. Fedex, two years in a row, failed again. ESigns refunded the cost of the shipping but it does nothing to get the banners where they were supposed to be two days ago. They've lost a customer as we cannot continually do this. Bigger issue is that they don't seem to care. I have been ordering banners from them for about 8 years for various functions and I have to say that this year is the worst for customer service. They have lost a customer. I'd post a photo of the banners but... ooops don't have them in my hands.

I ordered two vinyl banners and paid extra for shipping to get it to us with a couple of days to spare but they shipped it ground anyway.

We ordered signs & banners from you last year, and they were fast, correct, affordable, and beautiful!

We could say the same thing of this year's order. We were slightly concerned about how the colors of our banner would appear, because when we printed them at our office, the bright green was very dark. However, the product we received had perfect colors, which were very close to what we saw on the screen. Our team squealed at seeing the beautiful banner and yard signs. We also loved the new option of adding eSigns' photo graphics, as they were vibrant, and saved us time in searching for original photos to use.

Your online submission was easy to follow and your representatives courteous and helpful. The standard shipping was less than a week. The finished product, an 8' x 8' banner, looks great. The colors are rich and vibrant--everything I hoped for. I love the fact that the vinyl is translucent, so that light comes through, which makes the colors glow. I can't wait to use it in my booth at an upcoming art show. A very satisfying buying experience. Thank you, eSigns!

I needed some magnet signs for our construction trucks so I first called a well known local sign maker and they told me it would take about 10 days for my signs. So I decided to try Esigns instead. I designed exactly what I wanted and had my signs in my hands within 4 days! Super fast, super easy, and even cost less than the local place! I will definitely use Esigns next time I need something. Easy to design with lots of size, color and font options- also fast shipping options.
Thank you!