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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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Belt for Delta Sander
October 4, 2020

Part was received and fit perfectly. All parts I have ordered from eReplacementparts have met all expectations as promised.

Date of experience: October 3, 2020
Illinois
1 review
0 helpful votes
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I had ordered a nut for a grinder. The part number was verified to be the right one. When the nut arrived it was to small and didn't fit. I then called back and discussed the issue. We did reverify the part number again. They set up a return for the first one with no cost to me. When the 2nd one arrived it was correct. It was found out that the vendor had packaged the wrong nut in a package that had the right part number. Very good costumer service.

Date of experience: October 3, 2020
Minnesota
1 review
0 helpful votes
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Lawnmower parts
October 4, 2020

The parts I purchased came in approximately the time frame expected for regular shipping even though both times I ordered parts I used expedited shipping.
Parts are of good quality and fit perfectly. Like the parts and ease of ordering.

Date of experience: October 3, 2020
Wisconsin
1 review
0 helpful votes
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Repair parts
October 4, 2020

As always-correct parts/very timely. Saves me lots of time being able to go to one source for so many brands and types of parts.

Date of experience: October 3, 2020
Missouri
1 review
0 helpful votes
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I see other negative reviews but I have never had a bad experience from ereplacementParts and have be buying parts from them for over 5 years. Have always gotten exactly what I ordered in a timely fashion.

Date of experience: October 3, 2020
Alabama
1 review
0 helpful votes
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Easy install
October 4, 2020

The router just wouldn't turn on one day. Switch tested good so it had to be the variable speed. Easy to install, works great! I was elated.

Date of experience: October 3, 2020
Pennsylvania
1 review
0 helpful votes
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Moderatly satisfied
October 2, 2020

Happy with the part. Unhappy with the time it took to arrive. I am a private individual. I am not connected with any business.

Date of experience: October 2, 2020
Pennsylvania
1 review
0 helpful votes
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Received the parts very very satisfied with your service and reasonable prices, JUST with B/D made a better (qualiity parts)j. Was used one season and gears stripped out and housing worned out that what happen when plastic is used in the wrong area. Thank You

Date of experience: October 2, 2020
New Jersey
1 review
0 helpful votes
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Package came fast they're even better parts than before the chainsaw works amazing couldn't ask for better customer service

Date of experience: October 2, 2020
Kansas
1 review
0 helpful votes
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There was an error in shipping my order, but it was resolved right away with a simple phone call. I was pleased with the part and the service, Sounds like shipping needs some help.

Date of experience: October 1, 2020
Georgia
3 reviews
0 helpful votes
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I see that some of the reviews are less than stellar; however, I got exactly what I ordered, as described by the vendor. I was NOT disappointed. Maybe it was what I ordered, or the other folks didn't know what they were ordering. Quality of products were great.

Date of experience: October 1, 2020
Missouri
2 reviews
0 helpful votes
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Best place ever
October 2, 2020

Love this company they took good care of me kept me informed the whole time, had excellent service would shop here everytime I need something, thank you for the great job

Date of experience: October 1, 2020
North Carolina
1 review
0 helpful votes
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Cable Replacement
October 2, 2020

Received part in a very timely manner. Ordered it for my son to replace a broken cable on his lawn mower. Unfortunately, we ordered the wrong part and before he realized it, he threw the package away so now he has a part that he doesn't need but will have it in the future should he need it.

Date of experience: October 1, 2020
Illinois
3 reviews
0 helpful votes
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Satisfied
October 2, 2020

I received exactly what I needed. The website did inform me that my order may take longer to process, but I received it within a reasonable amount of time.

Date of experience: October 1, 2020
Louisiana
1 review
0 helpful votes
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Totally Disappointed
October 1, 2020

I ordered some parts. Received an empty box well not quite empty because only thing in box was a refrigerator magnet with company info. I have sent texts and tried to call with no luck. Will never be ordering from them again

Date of experience: October 1, 2020
Georgia
1 review
0 helpful votes
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Rick's Review
October 2, 2020

I called to order a part for my weed trimmer and I also needed a spring for the same part for which I had no part number. The eReplacement rep was very efficient and found the part numbers I needed. I received the parts within a week. The parts fit perfectly. My weed trimmer is back in service.

Date of experience: October 1, 2020
New York
1 review
0 helpful votes
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Easy and fast
October 3, 2020

Ordered my replacement parts for my vent a hood, and it was super easy to find the parts I needed. The shipment arrived very quickly and packed so well.

Date of experience: October 1, 2020
Connecticut
1 review
0 helpful votes
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Great store
October 2, 2020

They had the parts for an old Ryobi BT3000 table saw that I couldn't find any where else saw works great again

Date of experience: October 1, 2020
Indiana
1 review
0 helpful votes
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My thoughts
October 2, 2020

Great supplies in stoct good comunication good prices speedy shipping good descriptions of parts seem be a very nolegable company

Date of experience: October 1, 2020
Pennsylvania
2 reviews
0 helpful votes
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Disappointed
October 1, 2020

I ordered a replacement part for my grill and paid for expedited shipping to get the item quickly. I got an email stating the item was essentially on backorder and it would be sent as soon as in stock. It was almost a month before I got an email the item was shipped. Shipping then took multiple days. I then got an email stating the item was sent back because the address was not found. This really annoys me cause I am in the city and literally get packages all the time. The company then refunded money for the item itself. I was not reimbursed for the expedited shipping costs. It is quite amusing to me cause it was never sent expedited anyway. Go figure no product. And I ended up looking money. I would say this was one of the worst experiences possible.

Date of experience: October 1, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398