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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Illinois
1 review
0 helpful votes
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Recieved parts earlier than promised and perfect fit. The website was easy to to navigate and to order from.

Date of experience: November 25, 2020
Missouri
1 review
0 helpful votes
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Wrong part
November 25, 2020

I have received the wrong part and will need to send it back. I will then have to search your parts to find correct part for my outdated lawn tractor.

Date of experience: November 25, 2020
Arizona
1 review
0 helpful votes
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I have ordered from eReplacementParts before so it was easy to know where to go when I needed new filters for my Dust Buster. The two filters arrived quickly and were just what I needed. It is a good feeling to know you can trust them to deliver what you need in a prompt fashion.

Date of experience: November 25, 2020
Arizona
1 review
0 helpful votes
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Great service
November 25, 2020

I ordered a part for my old Delta table saw. In came a lot quicker than I had even imagined and fit perfectly.

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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Odd shape
November 25, 2020

Needed a new filter for my coffee maker. It's an odd shape. You were the only place thar had it. Amazon, nope. Quick delivery and good price as well. Thank you!

Date of experience: November 25, 2020
Michigan
1 review
0 helpful votes
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Senco Pump
November 25, 2020

I ordered a pressure switch for a Senco air compressor, part no. 2E*******TB on 11-10-20 and received it 11-23-20. The part was shipped in bubble bag and arrived broken, the packaging was totally inadequate. I contacted the company via e-mail on 11-23-20 and as of yet had no response. As of right now I'm not impressed with your service.

Date of experience: November 25, 2020
California
1 review
0 helpful votes
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Total losers... RUN AWAY!
November 24, 2020

I ordered some sanding disks in early November. After waiting TWO WEEKS, they sent me someone elses order! I tried 5 times to call... no answer. I sent 3 emails, and all I get is cookie cutter replies.
HELLO!?! Does anyone work there? WHERE IS MY ORDER?
Absolute worst customer service I have ever had to endure. Only reason they get one star is there is no option for no stars.

Date of experience: November 24, 2020
Texas
1 review
0 helpful votes
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Great produts
November 23, 2020

Great products this people have I will keep my orders going, keep in mine they take care of you and your orders

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
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No customer service
November 23, 2020

Ordered a part for my food processor and was quoted about 2 weeks. After 2 weeks they informed me it would be a little longer. Two months and after sending two emails I finally received my part. Now I understand we're in the middle of a pandemic, but every other company I have done business with has figured out how to deliver customer service. However, this supplier has a recorded message instructing you to send an email, which goes unanswered. Very disappointed with my experience... the only reason they got 2 stars was because I finally did get the right part.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Your site helped me easily identify the replacement part for my lawn mower. Part was delivered within a week. Replacement part installed on my lawn mower after receipt. Lawn mower is functioning like new. Lawn mower is 15 years old.

Date of experience: November 23, 2020
Kentucky
1 review
0 helpful votes
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Just what I needed
November 23, 2020

I recently ordered some replacement "feet" for my B & D Workmate and two replacement pad / clamp assemblies for my palm sander. The parts were just what I needed and the price was very reasonable. Thanks!

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Great product
November 23, 2020

This is the second time I've used ereplacement parts and am totally satisfied with the quality of their product

Date of experience: November 23, 2020
South Carolina
2 reviews
0 helpful votes
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I got what I paid for
November 22, 2020

Parts I got were the right ones and fitted properly and got here on time, seems like a day early. I just never figured out why I never could find parts by entering my exact model 2100g, No one recognize this one. But all went well. I have ordered quiet a few parts from yall and have been satisfied so far. Thanks

Date of experience: November 22, 2020
Guam
1 review
0 helpful votes
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Wrong part received
November 22, 2020

Ordered parts in the hopes of repairing my lawn mower only to receive the wrong items. The part I had hoped for did not have a photo provided among your parts listing but according to the description I had hoped my order was correct. I ordered a crank drive shaft but received some type of ring extension instead along with a cotter pin instead of a key type fastener attached between the shaft and blade retainer. Received return authorization and will be returning items shortly. Still looking for replacement crankshaft but am having difficulty finding parts list for corresponding mower model number Puolan Pro 550 push mower PR550N21RH3.

Date of experience: November 21, 2020
Florida
2 reviews
0 helpful votes
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Great item
November 22, 2020

Brought a air clean boxs for my generator. Item came on time and it was a perfect fit. Good quality product.

Date of experience: November 21, 2020
Colorado
1 review
0 helpful votes
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Making air again!
November 22, 2020

My gold 20 gallon craftsman air compressor lost its tank check valve. Being a 1975 model, I could not find that check valve anywhere in Wichita Kansas, nor on some Air compressor websites.
Everything I found was either quarter inch or half-inch national pipe thread, my check valve was neither, it was metric thread.
But then I found E Replacement Parts.
The representative said they had it stock, quoted me the price along with shipping and taxation then assured me that if it wasn't the right part I could return it with no hassle.
Guess what? It fits, It works, and I'm making air again!
Thank you E Replacement Parts!
I'm one happy customer.

Gabriel

Date of experience: November 21, 2020
Illinois
1 review
0 helpful votes
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Satisfied
November 21, 2020

I ordered a hard to find part, and was very happy that it was available. But because of another part which wasn't in stock, I had to wait, so had a much longer time between order and delivery than anticipated. Bottom line... I'm happy to have my repair part.

Date of experience: November 20, 2020
Oregon
1 review
1 helpful vote
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When you need a replacement part, you need it fast! You want to know that when a supplier quotes you a time for shipping, it will at least be somewhat accurate. This is not the case with ereplacementparts.com. They shipped the product weeks late, with no notice, and were not available to cancel or modify the order. I should at least be refunded the shipping fee.

Date of experience: November 20, 2020
California
1 review
0 helpful votes
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After 42 years of faithful service, my Craftsman air compressor finally blew a head gasket. Sears, of course, had absolutely no parts although their web site did say that, yes, they had made it back sometime in the last century. Found eReplacementParts on Google, called their customer phone number and yes they had the gaskets and could send them out by the next day. Gaskets arrived in 2 days, were a perfect fit and the price was absolutely outstanding. My best experience ordering on line EVER.

Date of experience: November 20, 2020
Texas
1 review
0 helpful votes
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Delay
November 20, 2020

A bit early for comprehensive review... order not filled yet... EPR has not received items from manufacturer yet

Date of experience: November 20, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
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