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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Hey - this was the first time I used this site... super easy! The zipper on my leaf vaccum bag broke... I was still 4 bags worth of leaves needing to be picked up... my replacement bag came within a few days to still give me time to finish my clean up before the snow flies... I would definitely order from this site again:)
Thanks so much
Diane W
First, received the part, BROKEN. Tried to call, could not get through. Went online, got an RMA, (*******). Sent part back with note saying, I do not want the money, I want the part. I don't know what is going on your end. I want the part, I DO NOT want a refund, I want the part. My number is *******369. Thank you, Tom Wiseman, Provo, Utah
After troubleshooting my compressor, I was in need of a new pressor release switch. 3 days from the time of order, I was back in business. The new part looks better than the original.
Table saw was moribund, these parts were just what was needed to get my shop back on it's feet. Thanks for the quick response.
Unfortunately, I did not get them on tightly enough and all four pieces flew out from under the mower. Only found three. I have been looking for an excuse to get a new battery mower anyway.
I couldn't be happier. My B&D leaf blower hose came apart after only a year. As it cost $100, I really didn't want to buy a new blower. However, I could not find the replacement anywhere even though Google searches had brought up websites that had the attachment in stock. I was ready to give up when I happened upon the eReplacement site. They had a few of them in stock (and had the picture so I could tell it was the right one). I received it in just a few days and saved quite a bit of money. Thanks!
This company always has the right replacement parts. And the belt lube was the right part. I will be back...!
I have never before used this company. I will in the future. I was actually shocked that the price of the part was so low. The part shipped quickly and at a reasonable cost. Email updates were fantastic.
I know times are tough for businesses in the days of Covid. I ordered a clamshell for a Dewalt Drill. They sent the wrong part, not even close to what was needed. I took pictures and sent that info with the part and also sent it on an email to them. It was no problem to get an RMA and return the part. But, now I wait in limbo... still waiting for the credit on my CC, are they going to send the correct part?, should I order a part from a different website? If I call, they say they cant take calls. If you are running a business and can't care of little things like this, then maybe you should make some changes... I always had good luck with ereplacement in the past, just do your job, let me know what you are going to do and let's fix it.
The parts I ordered were not available and were back ordered. Dates of delivery were moved back but the parts showed up before the dates stated so our machine is back and in great working order. Their communication was great. Over experience was good.
The replacement carburetor, air filter and spark plug fit perfectly on the Honda engine. After installation the engine starts on the first pull. Very satisfied
I have been trying to get a return label for a wrong part that was sent to me for 5 days? I have called and emailed and not sure why I'm having so much difficulty getting a return label emailed?
I order multiple parts, however you sent me a part that I did not order and I've emailed you numerous times! To date no one has responded. You suck!
Replacement auger belt for old Murray snowblower took a while to arrive, but was informed of that up front. Perfect fit when it arrived. Have always had good service and parts from eReplacementParts.
Most parts for my 35 yr old Makita planer still available. Parts were easy to find in their online Makita assembly drawing / parts list and catalog. Parts I ordered were shipped next day to Canada and took about two weeks to arrive. Overall very happy with their service.
Love this site so far. They have every part I've needed and affordable. They arrive pretty fast, I think it could be a little faster. But over all I'm very satisfied with there site. Will keep using them for future part orders.
Thank you for the speedy replacement of the grill my wife melted over the camp fire (lol). The item was exactly as described and was the exact replacement I needed. Very satisfied.
Got the right part, the part was pictured so i knew it was the right part, got the part in a timely manner.
Terrible customer service, I have ordered the same parts twice now, they get shipped but never delivered and returned to sender. I have tried calling customer service and because of COVID they don't have staff taking calls and they don't answer my email either. Terrible company, won't order from them again... EVER!
Your product was received in a very timely manner. It fit perfectly. The part came protected and unbroken. Thank you. Will use your service again if parts needed. In the future.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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