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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Nebraska
1 review
0 helpful votes
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My new leaf bag!
December 2, 2020

Hey - this was the first time I used this site... super easy! The zipper on my leaf vaccum bag broke... I was still 4 bags worth of leaves needing to be picked up... my replacement bag came within a few days to still give me time to finish my clean up before the snow flies... I would definitely order from this site again:)
Thanks so much
Diane W

Date of experience: December 1, 2020
Utah
1 review
0 helpful votes
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New Part
December 1, 2020

First, received the part, BROKEN. Tried to call, could not get through. Went online, got an RMA, (*******). Sent part back with note saying, I do not want the money, I want the part. I don't know what is going on your end. I want the part, I DO NOT want a refund, I want the part. My number is *******369. Thank you, Tom Wiseman, Provo, Utah

Date of experience: December 1, 2020
Texas
1 review
0 helpful votes
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Got What I Needed
December 1, 2020

After troubleshooting my compressor, I was in need of a new pressor release switch. 3 days from the time of order, I was back in business. The new part looks better than the original.

Date of experience: December 1, 2020
California
1 review
0 helpful votes
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Resurrected my Workhorse
December 1, 2020

Table saw was moribund, these parts were just what was needed to get my shop back on it's feet. Thanks for the quick response.

Date of experience: December 1, 2020
Colorado
1 review
0 helpful votes
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Unfortunately, I did not get them on tightly enough and all four pieces flew out from under the mower. Only found three. I have been looking for an excuse to get a new battery mower anyway.

Date of experience: December 1, 2020
Nebraska
1 review
0 helpful votes
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Leaf blower bag/hose
December 1, 2020

I couldn't be happier. My B&D leaf blower hose came apart after only a year. As it cost $100, I really didn't want to buy a new blower. However, I could not find the replacement anywhere even though Google searches had brought up websites that had the attachment in stock. I was ready to give up when I happened upon the eReplacement site. They had a few of them in stock (and had the picture so I could tell it was the right one). I received it in just a few days and saved quite a bit of money. Thanks!

Date of experience: December 1, 2020
Pennsylvania
1 review
0 helpful votes
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The right stuff
December 1, 2020

This company always has the right replacement parts. And the belt lube was the right part. I will be back...!

Date of experience: December 1, 2020
Arizona
1 review
0 helpful votes
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I have never before used this company. I will in the future. I was actually shocked that the price of the part was so low. The part shipped quickly and at a reasonable cost. Email updates were fantastic.

Date of experience: December 1, 2020
New York
1 review
0 helpful votes
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The Wrong Part
December 1, 2020

I know times are tough for businesses in the days of Covid. I ordered a clamshell for a Dewalt Drill. They sent the wrong part, not even close to what was needed. I took pictures and sent that info with the part and also sent it on an email to them. It was no problem to get an RMA and return the part. But, now I wait in limbo... still waiting for the credit on my CC, are they going to send the correct part?, should I order a part from a different website? If I call, they say they cant take calls. If you are running a business and can't care of little things like this, then maybe you should make some changes... I always had good luck with ereplacement in the past, just do your job, let me know what you are going to do and let's fix it.

Date of experience: December 1, 2020
California
1 review
0 helpful votes
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Nordic Trac Elliptical
December 1, 2020

The parts I ordered were not available and were back ordered. Dates of delivery were moved back but the parts showed up before the dates stated so our machine is back and in great working order. Their communication was great. Over experience was good.

Date of experience: December 1, 2020
Michigan
1 review
0 helpful votes
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The replacement carburetor, air filter and spark plug fit perfectly on the Honda engine. After installation the engine starts on the first pull. Very satisfied

Date of experience: December 1, 2020
California
1 review
0 helpful votes
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REturning a wrong part
November 30, 2020

I have been trying to get a return label for a wrong part that was sent to me for 5 days? I have called and emailed and not sure why I'm having so much difficulty getting a return label emailed?

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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I order multiple parts, however you sent me a part that I did not order and I've emailed you numerous times! To date no one has responded. You suck!

Date of experience: November 30, 2020
Minnesota
1 review
0 helpful votes
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Replacement auger belt for old Murray snowblower took a while to arrive, but was informed of that up front. Perfect fit when it arrived. Have always had good service and parts from eReplacementParts.

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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35 Year Old Makita Planer
November 30, 2020

Most parts for my 35 yr old Makita planer still available. Parts were easy to find in their online Makita assembly drawing / parts list and catalog. Parts I ordered were shipped next day to Canada and took about two weeks to arrive. Overall very happy with their service.

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Easy to use.
November 30, 2020

Love this site so far. They have every part I've needed and affordable. They arrive pretty fast, I think it could be a little faster. But over all I'm very satisfied with there site. Will keep using them for future part orders.

Date of experience: November 30, 2020
Pennsylvania
1 review
0 helpful votes
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Coleman Camp Stove Grill
November 30, 2020

Thank you for the speedy replacement of the grill my wife melted over the camp fire (lol). The item was exactly as described and was the exact replacement I needed. Very satisfied.

Date of experience: November 30, 2020
Montana
1 review
0 helpful votes
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Range hood part
November 30, 2020

Got the right part, the part was pictured so i knew it was the right part, got the part in a timely manner.

Date of experience: November 30, 2020
Honduras
1 review
0 helpful votes
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If 0 stars were an option
November 30, 2020

Terrible customer service, I have ordered the same parts twice now, they get shipped but never delivered and returned to sender. I have tried calling customer service and because of COVID they don't have staff taking calls and they don't answer my email either. Terrible company, won't order from them again... EVER!

Date of experience: November 30, 2020
Pennsylvania
1 review
0 helpful votes
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It fits!
November 30, 2020

Your product was received in a very timely manner. It fit perfectly. The part came protected and unbroken. Thank you. Will use your service again if parts needed. In the future.

Date of experience: November 30, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398