On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Great parts for my old air compressor, that part I bought from this store, was the same as the other one, thanks, I hope buy more pieces from your store!
If you call them you hear crap about the fact that we cannot answer because of covid
If you email them you will get an auto reply that they can't answer in a timely manner due to covid
9 months into covid and they are still using this bs excuse. Hire some staff! Maybe some of the hundreds of thousands that are out of work might work. I ordered a part, never received it, but I did get somebody's part that lives 3000 miles away from me.
No part and no customer service to help in any way. Yes, its all because of Covid!
Best of luck if you take a chance
3 weeks have passed with no parts delivered. No answer of phone and NO answer of emails. Never sent a confirmation of order. Contacting Paypal today and file a claim for refund.
Parts fit perfectly, diy video was excellent. Good price. Will do business again with this great company.
Send wrong part no interest for help all excuse of covid of not answering calls email not informed about return no return label had to pay out of pocket to return on their mistake. Very valuable lesson will not deal with them again to much work in my part.
I had to get a replacement yoke part for my Oster clipmaster clippers- the new part is way better made than the original!
I phoned in my order to the local store, then picked it up. After entering the store, I told the attendant what I had ordered and he immediately retrieved it.
Ereplacement parts did their part as promised and quickly. My only issue was with the post office. Tracking number provided showed it was delayed and stuck in Utah for many days ((10?). An email exchange with customer service magically freed it from its imprisonment and it was delivered the next day. Would I use Ereplacementparts again? You bet. They seem to have everything you might need to fix older equipment and are responsive.
Took weeks and weeks to get part... then when delivered the box was in extreme damaged condition. One part was damaged... I tried for hours to reach customer service with no results. Then emailed how to get damaged part replaced... reply email was generic and was NO help at all. Sent another email and got NO reply!
WILL NEVER USE THIS COMPANY AGAIN... HAD MY MONEY FROM CREDIT CARD FOR WEEKS AND I HAD NO PART! NOW, I HAVE BROKEN PART AND NO HELP TO REPAIR... I SHOULD HAVE GONE AND PURCHASED SOMEWHERE ELSE!
I needed a fuse for my Frigidaire microwave. The fuse took some time to arrive; however, it works perfectly!
Compared new part to old and it's identical... will be using ereplacement parts again and will definitely recommend them to friends...
I bought a small seal for my Ryobi pressure washer wand. It apparently was the wrong rubber gasket. I waited forever to get it even though it said 3-5 days. I don't know what else to do. The website says this was the one I needed. It is NOT.
I still have not received my parts that were ordered on November 12,2020 and not even a single response from the company via email, phone or text. They have also debited my checking account on 11-13-2020. Their Covid19 excuse about phone not taking phone calls is nothing but an lame excuse as far as I am concerned. In the future I will not even think about using this lame company.
I have two orders for parts that I really needed and paid expedited shipments on. The order says it was shipped and would be late. That was over a week ago and they won't answer their phone and revert me back to the online website that gives me no feedback when I click on tracking my order. One order has back ordered parts but never shipped the parts that were in stock. I am not very happy with the way they do their business and they have already debited my bank account.
I iredered my parts in May and didnt receive them until December. Covid is NOT the reason for this wait time. Add to that the fact that there was cery little to no conversation and very difficult to fet someone on the phone. I will never used this company again nor will i recommend anyone else use them.
Can someone help me? I have a NordicTrak -- traditional -- and I'm having trouble with the resistance equipment for the arms/pull. There is a device that controls the resistance, and it has a spring and a knob/screw. As I exercise, the knob loosens, and I lose the resistance. I replaced the spring. At first, the resistance held. Now it doesn't, so I'm back to square one. Is there a different part that needs to be replaced, and do you carry it?
Title says it all. I'm very happy with eReplacrmentParts and will order there again! Excellent service.
With the sander parts (brushes) and instructional video I fixed my sander and saved a whole lot of cash avoiding having to purchase a new Dewalt tool.
Thanks!
Ordered a part on 11-22 now it's 12-12 and still don't have it! Order from eBay and get it within a week!
I expected a dado stack plate from the picture but ended up buying the exact same one that came with the the saw x2 by accident. The picture is misleading. This will not accommodate a 3/4" stack.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members