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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I ordered a new motor for my Ryobi pole saw, Buying was made so easy with detailed drawings itemising all parts. Delivery was expected in 1 - 3 weeks to Australia. With XMAS almost here, I was surprised to still receive delivery on 23rd. Dec. Fitted perfectly. - Happy Chappy.
Got exactly what I ordered. Kept me informed on the shipping. Even helped me cancel an order mistake I made. They had everything I needed
Ordered part, delivery time took extra 10 days. The part ordered was correct. But, again took tooooooo long to get.
Had what I needed at a fair price. What else could you ask for. Need to many words for review so i have to keep writing nonsense to post a review if this is not enough not wasting any more time.
The part was exactly what was needed. It fit perfectly and works well. It arrived when they said it would arrive. I will make this web site my first stop when looking for parts.
Excellent, prompt and friendly service. Very helpful and supportive service over the years, whether via phone or internet. Thank you folks at eReplacement Parts. Merry Christmas and Happy Holidays to all.
Looked everywhere for a replacement part for my daughter for her Black and Decker sander, found on your site. Price was reasonable and was shipped right away. She will be so surprised Christmas.
I've placed two orders for the charging base for our Dustbusters. The first order came in very fast, installed one and saved one for a spare. Unfortunately I stored it neatly somewhere and can't find it. I placed a second order several weeks ago, and it did not come as quickly. But considering this is for a unit that is no longer available, and delays due to Covid, I am very thankful you could get the part and our Dustbuster is running again! Didn't realize how much we depended on it, until it didn't work. We needed it especially now to pick up needles from the Christmas tree.
I am impressed that they seem to be able to obtain hard to find parts!
Easy to use website... order my part and delivery was on time... and the important thing was the part was well built and perfectly fit!
I placed my order and paid for it. A couple days later I received a email stating that eReplacementParts received the order and to click to check the status... Status showed that the order had been cancelled, but I didn't cancel it. I spoke with someone in customer service and they told me that i had to order it again. Dont know if it was a glitch on their system or if it was me, but it was frustrating to have to order twice and wait for the parts to come in to complete my project...
It took you a long time to send me the two parts for my cut off saw. I had also ordered a part for my air compressor that you told me was on back order. Instead of sending me the parts you had is stock, you held up the order until I finally had through a series of messages canceled the original order and instituted a new order for the parts in stock. This process took over three months. Any other company would have sent me the parts in stock and told me about the back ordered part. I would have then had the choice of how I wanted the back order handled. You should consider this change in your process.
Sincerely
Bruce Peterson
Great selection of parts. Fast shipping. The part i ordered was a upper wheel shaft hinge, which fit perfectly. Extremely competitive pricing.
Shop don`t have in stock, back order and all ways Excellent help to me. ( i`m still waiting for other item) thank you.
I found the replacement parts for my Porter Cable trim nailer on this site that I've used before to keep my washer and dryer going. I installed them upon receipt and the trim gun is back in business!
Ordered 3 tiny springs for a spinning reel that I lost one for. The spring was tiny and I thought it would be a good idea to order extra. After waiting over a month for them to ship once I received them I noticed one of the bags the springs were in wasn't even sealed so guess where the tiny springs was... Who knows cause I didn't find it.
I mean now using a replacement for a long time and already being great service. I used to competition without seeing a name and awake for a month and a 1/2 and I was not able to reach anybody I finally calling a mix to gain sole my order. The parts was not on strock at the time. Good outfit and re liable
I ordered a foot pedal for a Kirby G4. I came faster than I thought. Good communication on when it shipped.
I believe businesses like this are very powerful and good to support.
Thank you.
I received a very expensive and crucial part for my Sander, however the BARE control board was simply put in a plastic bag and was in Snail Mail for 5 days! It arrived with bent parts that needed repaired. EReplacments indicated "this is the way the MFG sends it? So what? When you send it to a customer, at least make sure it's placed into a protective box? Why compound the problem? Or at least, TELL THE MFG to change their shipping methods!
Took forever to get parts although they did keep me informed still was not the part I ask for. Needed a bolt for craftsman 20 volt battery saw got the bolts for a 71/4 circular saw.
Very happy with the prompt delivery of parts for my compressor for I thought I would have difficulty in locating them.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members