eReplacementParts

Great place to order parts as it appears they have almost anything a person could possibly need however the shipping cost more than the part I ordered but still reasonable and would have no issues ordering all of my parts from them other than the fact that it did take five days to get the part to me here in Texas so if your needing something quick you might think about paying for expedited delivery. But then again this pandemic might have delayed my delivery by a day or two. Other than that small inconvenience everything was great, from being able to locate the exact part needed to paying for the part online was super easy and they seem to truly appreciate your business.

Part was overpriced. Found same part elsewhere for 70% of the cost. Called 3 times and emailed twice when promised delivery did not arrive. Kept getting same tired story and a new two week delivery promise. Finally ordered another one from a different supplier and when I called to cancel the order it was miraculously shipped that afternoon. Waited over a month and a half while spa could not be used. I have purchased many items here in the past with good results but this left me with a sour taste.

Ordered by phone a replacement Proctor-Silex crock pot insert. Arrived timely, no damage and packaged very securely. Fit the original product warmer and is being used with no problem as a result. Would order from them again.

Part arrive in great condition, was exactly what was needed, worked perfect and arrived ahead of schedule. Would recommend their service/site

I have tried to attach a picture and receipt for purchase but cant convert from e-mail receipt to something your system likes.

I remember as a kid growing up my Mom would sometimes cook dinner using a pressure cooker. The only cooking utensil you could hear all through the house when in use. Fast forward four decades, she gave that to my wife. Now, twenty years after that, my wife tells me the seal has failed. I thought that's the end of that pot. Surely, it's so old I'll never find a seal. Enter google. You could knock me down with a feather when I found it. And not just one. I found many for all kind of pressure cookers, young and old. The seal fit perfectly and it's back in use. Products were built better back then, very little plastic. Who knows, this pressure cooker could stay in the family for many more decades... a century is not out of the question. Thank you eReplacementParts.

- Notice 5* rating even though I did not get my order like we all want. But I know I am not special and if the part is not on hand you wait.
- In my case I waited a couple of days BUT was kept informed on the status during the entire process.
- I was taught years ago by a very wise grandfather that to be successful in business you must make people "want you". I feel for sure e replacements wants me as a customer by keeping me in the loop. Thank you for that!
- Nothing pi$$es me off more than ordering something and then the seller goes sinker.
- I will purchase more parts from you in the future.

Very Respectfully,
Jeff

I was very happy to find a replacement bowl for my food processor available at ereplacementparts.com. It saved me! Money and kept! Y machine out of the landfill. Manufacturers seem to want all appliances to be disposable, because parts are rarely available. I'm thankful that ereplacementparts.com is giving life to my appliance!

I recently ordered replacement parts for my 20+ year old Ryobi string trimmer and everything fit perfectly. This saved me alot of money since I didn't have to purchase a new trimmer.
The promptness of processing my order, email communications and shipping it out was excellent. A++

Very good customer service, fast shipping, parts were clearly labeled and packaged well. I have used them many times, with an Overall great experience with a very easy website to navigate. I will be using eReplacementParts for all my reel parts needs!

From a customer service perspective, after the wrong part was proven as sent back to them and probably in their possession - the refund and/or just send the correct parts should have been immediate. Send the correct parts right away so the customer can go. Don't make them wait until you resolve all lost & found or personnel issues on the store end. Previous experiences over the years were great.