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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Oregon
1 review
0 helpful votes
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I was building a trellis with 6x6 post and 4x6 cross bars. I tried to get the blade perpendicular to the base plate (sole or table) but difficult for 90.0 degrees. I also noticed that after 10 or more years on work sites, the base plate wasn't flat. I located a replacement that seemed to have features I wanted. After receipt, it took me about 1/2 hour to remove the old and install the new. I had to go to the store for a 1" long carriage bolt, stock was too short. When I set the blade 90 degrees to the base plate, there is an adjusting set screw that that I used with my Wixey to get the blade PERFECTLY set. The base plate is also very flat. Highly recomend.

Date of experience: January 26, 2021
California
1 review
1 helpful vote
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A Great Resource for All Kinds of Parts
January 27, 2021

I didn't want to toss my 20 year old food processor because of a broken dough blade and other accessory. After searching for replacement parts for my CuisinArt Food Processor at the CuisinArt site and other locations without luck, my husband recommended this site. And-- YES--they had the parts. Later there was a slight delay with one item, which they alerted me to, but both ended up arriving together very quickly. It feels so good to replace a part instead of a whole appliance. This is a reputable site. Totally happy with them and their service.

Date of experience: January 26, 2021
Minnesota
1 review
0 helpful votes
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My $800 Breville espresso maker stopped kicking out beans. Did a grinder cleaning but that didn't help. Did an advanced grinder cleaning and that did the trick. BUT the stupid felt washer tore apart. Breville was out of them so had to get from eReplacement. Glad eReplacement had the washer, but $15 was tooooo much for a $. 20 washer. I know that included snail mail shipping, but jeeze. I don't mind $15, but make it a 2-pack then I would have rated you 5 star!

Date of experience: January 26, 2021
District of Columbia
1 review
0 helpful votes
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I have used eReplacementParts.com prior to fixing our Frigidaire Dishwasher. So when my Samsung Dryer decided to stop working, I first went to the internet to see what it would recommend need to repair the dryer based on its symptoms. Then I went to eReplacementParts.com and ordered the parts needed and a few days later it showed up. I then used their video to disassemble the dryer and then found that I also needed additional parts to completed the repair that the symptoms did not cover. A few days later they showed up and again I watched their repair video and had the unit up and running is a very short time. We have been using it for weeks with back to normal service.
Thanks again eReplacementParts.com.

Date of experience: January 26, 2021
Florida
1 review
0 helpful votes
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Found the replacement parts needed for a client, same part number as manufacture. Parts arrived when committed they would in excellent condition. I installed the parts and the grill hood worked perfectly.

Date of experience: January 26, 2021
Texas
1 review
0 helpful votes
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My overall experience with ereplacement parts was good. Finding the parts and ordering was easy and
Accurate, especially when other vendors showed these items as "no longer available". Shipping and delivery was very prompt. My only negative was that the cylinder sleeve came with a manufactured lip at the bottom which prevented proper assembly. I was able to complete the repair by reusing the original sleeve.

Date of experience: January 26, 2021
Illinois
1 review
0 helpful votes
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Was able to replace the switch and keep my old skilsaw instead of trashing it. Was happy to save my old reliable made in USA saw.

Date of experience: January 26, 2021
Florida
1 review
0 helpful votes
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Small equipment parts
January 26, 2021

Bye bye multiple parts in this website for all different types of equipment I've always had a nice experience with them they always send me the correct part and it's usually goes very smoothly ships when it's supposed to delivered when it's supposed to

Date of experience: January 26, 2021
Tennessee
1 review
0 helpful votes
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Not happy
January 22, 2021

COVID should NOT be an excuse for not having a person to talk to when a customers orders. No response from email or phone calls. Going somewhere else. You lost a loyal shopper.

Date of experience: January 22, 2021
Minnesota
1 review
0 helpful votes
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To Long
January 21, 2021

It took way to long to get to me. I needed the parts to fix my reel before I came to Florida for 2 months for a fishing vacation. The parts came after I got down here so I had to buy a new reel for my rod. So I haven't seen the parts to comment on. Disappointed that they didn't get to me sooner.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
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Hitachi nail gun parts
January 21, 2021

Thank you Ereplacementparts, the parts I order to fix my nail gun came quicker than expected, were the correct parts and fix my tool to work as good as new

Date of experience: January 21, 2021
Michigan
1 review
0 helpful votes
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Half satisfied
January 21, 2021

We purchased two items at one time, a blender bowl base and a food processor bowl. The blender part is fine, redesigned for added strength where the original failed. But when I researched the bowl, there were two designs available, with an appropriate warning that the two are not interchangeable. The part that did not match my bowl lid was available, but the part I needed was on back order from the manufacturer. So I sighed, ordered the correct part, and prepared to wait the projected month or more, while both the blender and the food processor leaked a little, but were useable. I was shocked and momentarily pleased when the shipment came just a week later. Until I opened it and found that I had paid $30 something for THE WRONG PART!. You shipped the other one, which of course was not what I ordered. I only have PDF proof of order and purchase, should you be interested to follow up. I am glad to share.

Date of experience: January 21, 2021
Illinois
1 review
0 helpful votes
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Replacement Parts
January 20, 2021

Best place to purchase replacement parts out there. I've purchased Vaccum parts, Faucet parts, lawnmower parts and washer/dryer parts. All have fit and worked as they should.

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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I'd been using my table saw for years with a bent rail, but 10 mins on the site helped me find and order the right replacement part. The part shipped quickly and was in perfect condition.

Date of experience: January 20, 2021
Texas
1 review
0 helpful votes
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The on-off button had broken on our great Makita flashlight, making it difficult to use. EReplacementParts offered a button, the specs looked right, so I risked the less than $10. Part to see if I could salvage our excellent Makita flashlight. It worked perfectly! Within 15 minutes we took apart the flashlight and got the new piece installed. Now our favorite flashlight works great on the job and at home.

Date of experience: January 19, 2021
Michigan
1 review
0 helpful votes
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Lawnmower rebuild
January 20, 2021

I use eReplacementparts com to keep my lawnmower and snowblower running. My lawnmower is 20 years old and my Snowblower is 16 years old and require periodic maintenance to keep then going.

Date of experience: January 19, 2021
Virginia
1 review
0 helpful votes
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I have bought from them several times and have always been pleased. Trying to save a few dollars I ordered a part for my blender from a company through Amazon. The original part number had been replaced by another part number. When it came it did not fit at all so I had to spend the time returning. I then ordered from eReplacements and naturally it did fit. I won't waste my time again and eReplacements will be my go to place from now on.

Date of experience: January 18, 2021
Florida
1 review
0 helpful votes
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Bad Breaker made good
January 19, 2021

The 50 amp breaker on my generator took a dump. It would work for everything except the a/c. And in South Florida that's not happening. So I purchased a replacement breaker, from eReplacementparts.com. I comes as expected and on time. It looks NOS (new old stock) but the generator is over 15 years so I'm regretful they had is. Putting it into the generator and the housing breaks as I tighten the last terminal.
NOT GOOD!
Called ereplacementparts and Barb hooks me up. She refunds the broken breaker, send me a Prepaid shipping label and then orders me a new breaker. Everything taken care of in a 10 minute phone conversation. That's what I call CUSTOMER SERVICE:-)
I will always check eReplacementParts.com first for any appliance part I need from now on.
Thank You eReplacmentParts.com

Date of experience: January 17, 2021
Illinois
1 review
3 helpful votes
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Ghosts
January 14, 2021

I ordered a part more than 2 weeks ago. That process was great, including part diagrams, etc. However, since then, they've become ghosts. Can't reach anyone either by e-mail or on the phone. You get the typical, circle-jerk process. I have no idea where my part is. It's amazing, they, "make it easy to cancel your order." That is not a strategy and certainly isn't customer service. Providing my order number does nothing, so I'm left in limbo. At this point, on my first attempt using this company, my advice it... source it somewhere else.

Date of experience: January 14, 2021
New Jersey
1 review
0 helpful votes
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Shipped a broken tent pole and missing "end caps" for the remaining poles. Expect better customer service and follow up.

Date of experience: January 14, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398