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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I placed and order and received one item broken, I sent it back and have emailed and tried to call to talk with someone about our refund. I can not get any reply on email and you can not speak with anyone on the phone. This is so frustrating. I uses a PO to place this order.
I ordered two seals for my wife's Mirro 20 Qt. Pressure canner. Turnsed out that Mirro has made two versions of the 20 Qt. Canner; the seals fit the newer version and we have the older one. There was no hassel at all, the refund was made within 24 hours of my filing. Companies like this are few and far between. I would do business again in a heart beat.
I got a replacement basket for my espresso machine. It works great. My issue is the fact that I have ordered two, paid for two, and only received one. I have had no communication on the second piece.
I stumbled across eReplacementParts.com while researching a replacement part for my Colman lantern. It's a self-guided site and very easy to navigate. They get the part you might be after directly from the manufacturer. Safe and secure transaction. Highly recommended.
I received quality parts. The parts arrived quickly and secure. I will continue to order parts from this website for my small engine / equipment.
Ordered a water tank part for an espresso maker and received it cracked. Contacted them about the issue and they did a return and new purchase with out hesitation. They were nice on the phone but almost an entire month for the replacement to arrive only to come even more damaged then the initial ordered unit. Really disappointed. Didn't even contact them again. Don't feel it's worth it for the $16.47
Easy to find parts I was looking for. Shipped to me within 2 days. Exactly what I needed and now my pressure canners are back to safe working order.
Fast Shipping, great quality parts reflected in the price. I will gladly purchase from this online store again.
I found eReplacementParts to be a very good resource. They carry a good assortment of parts, site is easy to use and search, prices fair and they are quick to respond. Will definitely save their web site and will use again when need arrises in the future. Good to do business with!
The website, parts list, and check out was awesome and very easy to access and navigate.It made it easy for a not so savvy computer user like myself. Everything I needed was in stock and accurate when I received my parts. Thanks again
Needed a part for an old Waring food processor. They had it and lots more. Part was new and came quickly. Very happy with this company.
I looked all over the place for this part (including the MFG. And the only site with what I needed was here.
The part took 3-4 months to get here, which is why I didn't give it 5 stars. In their defense, it seemed to be a manufacturing issue, perhaps due to the fact that the part (a replacement belt) is for a 15 year old treadmill. In addition, I was updated with a monthly email - so I knew my order hadn't gotten lost, so I give them 5 stars for customer relations.
As for the part, it fit just right (some online videos I saw warned about close-but-not-quite-right-sized replacement belts). The enclosed 2 page instruction sheet was OK - I'd recommend watching some online videos when attempting this, not that it was necessary, but certainly helped a bit. It was about a 2-3 hour job - I wasn't in a hurry & I took my time.
We're looking forward to another 15 years of service from this treadmill.
Order was shipped and received very quickly. They got me back in business right away. Thanks! I will shop here again.
I can't fault ereplacementparts for lack of stock, and manufacturing shutdowns during the pandemic. Their communication about delays was clear and consistent, but the order took months to fill. However, they should not have shipped me broken parts. The parts were gaskets for a commercial waffle iron, and are very inexpensive, so hardly worth returning; but still...
I ordered four gaskets and two of them arrived in pieces, the other two are fine. I just need one now, but the appliance uses four, and since one has deteriorated, I expect the other three to require replacement soon...
I have had good success with ereplacementparts in the past. However, sometimes their prices are a little steep. Sometimes the prices are the best! Sometimes they are the only source for hard-to find parts!
Items arrived as ordered just in time for the next snowfall! All parts were correct for my snowblower.
Very satisfied with service. Very personel service also. Highly recommended. Parts arrived faster than i expected
I've used ereplacementparts a few times now. It's now my go to source for DIY fix it projects. Diagrams with hyperlinks to parts make it easy to find the right part. And I can confirm that if one orders the wrong part by mistake (oops), returns are easy and painless - postage free and no restocking charges. (The mistake was mine. EReplacementParts lists compatible models along with their parts to help avoid mistakes).
Ordered replacement sanding pad for my orbital sander and received an EMPTY box! Calls and emails are not returned. You can't get in touch with anyone just constant recording that "due to Covid response times are delayed". It's been 2 WEEKS. VERY expensive too. Ordered same part on Amazon and got 2 of them for less than the price of one on this site. Buyer beware!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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