business logo of eReplacementParts

eReplacementParts

How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Send Message
Share Review
Report Review

Good job.
March 5, 2020

My eReplacement was processed and delivered right away. They provided good service. I will use eReplacement in the future as nessary. Rhanks.

Date of experience: March 5, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Linda, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow JONATHAN W.
Unfollow JONATHAN W.
Send Message
Share Review
Report Review

Good job
August 2, 2022

Parts arrived in a timely manner. Easy to deal with. Parts were what I needed to get my weedeater back going.

Date of experience: August 2, 2022
New Hampshire
1 review
0 helpful votes
Follow peg l.
Unfollow peg l.
Send Message
Share Review
Report Review

Parts came fast and easy to get. Phone in order people very helpfull would order again if need any more parts.

Date of experience: June 29, 2020
New Hampshire
1 review
0 helpful votes
Follow Kris C.
Unfollow Kris C.
Send Message
Share Review
Report Review

Realy good
February 1, 2020

They were fast and good it was good handles that I order fit right on it's not cheap realy good stuff

Date of experience: January 31, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Kris, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Send Message
Share Review
Report Review

Super simple to install, and it was less expensive to buy this from ereplacement.com than from Amazon even with prime shipping!

Date of experience: September 8, 2020
Illinois
1 review
0 helpful votes
Follow steven b.
Unfollow steven b.
Send Message
Share Review
Report Review

Review of my part
May 20, 2020

I'm not sure what to say since I never received my part. I was suppose to receive it on the 11th and here it is may 20th. Whats UP!

Date of experience: May 20, 2020
North Carolina
1 review
0 helpful votes
Follow marie o.
Unfollow marie o.
Send Message
Share Review
Report Review

Praise
October 14, 2020

Your service was exemplery i could not ask for better thank you very m i got the product in no time and it was the exact thing i needed

Date of experience: October 14, 2020
Minnesota
1 review
0 helpful votes
Follow Timothy L.
Unfollow Timothy L.
Send Message
Share Review
Report Review

I was charged May 14th and have not received the air filter. I ordered the item more than 2 weeks ago. I never received an email confirming my order.

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
Follow Walter C.
Unfollow Walter C.
Send Message
Share Review
Report Review

Parts for trimmer
September 10, 2020

The parts I ordered arrived in a timely manner and in good condition. This is my recommended source for parts to my Black and Decker GH 900 trimmer.

Date of experience: September 9, 2020
Florida
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Send Message
Share Review
Report Review

I ordered a replacement trimmer head for my cordless Dewalt. I paid extra for three-day delivery.

Tracking the package, it quickly became apparent I would be lucky to get it in eight. I called ereplacements and you can't talk to a person because of covid. You can't chat with them because of covid. Whatever that means.

I wrote it off as a waste of money, but sent an email to say I did. To their credit they responded and offered a refund of the delivery fees. However, they blamed FedEx. Of course, I paid ereplacements for delivery not FedEx. And if I can't talk to or chat with ereplacements, how would Ereplacements meet their responsibility if left to their own devices? Discuss.

This trimmer head is different and installed differently than the one that came with the trimmer, which I knew up front. But it came without instructions. More time, more chasing.

If you don't talk on the phone and you don't chat, I should know that upfront. If you don't send instructions, I should know that. If you are only reachable through email and will blame the carrier I should know that. Why? Because if I know those things upfront, I can choose another company if I don't want to spend all that time doing the job of their nonexistent customer service. A bill is in the mail.
I'm sure that Ereplacements thinks refunding my money for a service I didn't get is a fair exchange for the time and effort I made to chase down a product I also paid for. And that's the point.

Ereplacements was transparent only about who the company really is after the entire transaction had occurred. It certainly showed who it is through its actions. How it ever gets a second date from anyone else is beyond me. Insert your own swipe joke here.

Date of experience: April 27, 2021
North Carolina
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

I had know problem finding the right part.
I do need help finding part for my. Old Murray 38 inches ride mower model *******x92Q.
Thanks

Date of experience: May 5, 2020
Oregon
1 review
0 helpful votes
Follow Dan L.
Unfollow Dan L.
Send Message
Share Review
Report Review

Sander parts
July 31, 2023

Ordered two hook and loop sander bases for my Ridgid r2601 random orbital sander. Ease to find the parts on the website. Parts received quickly

Date of experience: July 31, 2023
Canada
1 review
0 helpful votes
Follow Denise Y.
Unfollow Denise Y.
Send Message
Share Review
Report Review

Switch
December 5, 2020

I am still waiting for my replacement.
I'm very disappointed.
I put my order on November the 19th.
After reading your reviews, I'm not surprised.

Date of experience: December 5, 2020
Florida
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Send Message
Share Review
Report Review

Pretty easy ordering! Although a lot of parts I can't get! Came in about 6 days! I needed a exhaust valve for a customer's nr83a!

Date of experience: March 16, 2022
Netherlands
1 review
0 helpful votes
Follow George B.
Unfollow George B.
Send Message
Share Review
Report Review

I did not appreciate having my order delayed waiting on one item out of stock. I would have reordered once tahat item was in stock.

Date of experience: August 8, 2023
Louisiana
1 review
0 helpful votes
Follow Horace P.
Unfollow Horace P.
Send Message
Share Review
Report Review

Exact Fit!
March 14, 2020

My Makita Sawsall was old and in desperate need of a new cord. It shipped quickly and fit exactly and easily.
Super service and price.

Date of experience: March 14, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Horace, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.

North Carolina
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Send Message
Share Review
Report Review

Fast shipping good price quality product. Easy to navigate website. Will buy parts again. Will refer to freinds and family

Date of experience: May 29, 2020
Canada
1 review
0 helpful votes
Follow Doug R.
Unfollow Doug R.
Send Message
Share Review
Report Review

I bought a replacement grill for my Coleman grill and the part arrived on time, in great condition. Great vaue.

Date of experience: August 5, 2020
Washington
1 review
0 helpful votes
Follow Don B.
Unfollow Don B.
Send Message
Share Review
Report Review

Ordered Weber grill parts. High quality, fast delivery of some parts backordered on Weber site, burner tubes and gas manifold.

Date of experience: July 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Send Message
Share Review
Report Review

Parts Needed.
March 10, 2022

Orderwd parts. Stated parts would arrive in three days. Parts arrived on the third day. What more can be said?

Date of experience: March 9, 2022

Overview

eReplacementParts has a rating of 2.9 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 1st among Appliance sites.

service
805
value
888
shipping
902
returns
260
quality
844
This company responds to reviews on average within 1 day
+398