eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
Extremely pleased with the parts except the Key STD was not what I expected or what I needed. Prices were reasonable and the standard delivery was fast.
Filter did not work in coffee pot, would spill water and grounds on cabinet. Waste of money on item you said would work. There is no obvious model number on coffee pot after searching all over for number. Thanks for nothing.
Product was great and the shipping time was not bad at all. The only email I got though was that I placed my order. There were no shipped out, tracking number, or have arrived emails. And that is what disappointed me.
Hello Angie, Thank you for your review. We are sorry to hear that you have not received any further updates on your order and have sent you a private message.
This was the only place I found that had a chuck key for an old drill press I bought. The site made it easy to verify that it was the right part, price was very reasonable, and they shipped it quickly.
Hello Frank, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Fast shipping fair pricing good order confirmation will definitely make use of there services in the future
Hello Bruce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The snow blower shute was of good quality. It went on pretty good with the exception of the last bolt. I had to reem the last hole with a round file to get it to line up. It's a good thing I kept the old bolts as you did not send any with the shute. They are a special design with a square shaft. A suggestion would be to send new bolts with the order.
Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Always fast and efficient. The website is topnotch with useful schematics and tools on how/what to order.
Hello Billy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I always like deliveries that arrive on time. And eReplacements did that. I was also given my tracking number with live updates which you don't get with a lot smaller companies! So thanks for being prompt and allowing me to keep your company honest by tracking the promised window of time I was given!
Hello Brandon, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Over the years I have relied on your company to supply me with parts to keep my tools working. You are my first source when things go down. You've always been dependable... the reason I've referred your company to others. Keep up the good customer service! Thanks,
Hello Donald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Ordered part using correct model and serial number. Received wrong part wouldn't fit.
Would cost more money to ship back than part was worth. Would not issue refund!
Won't order from here again!
Ereplacementparts has a knowledgeable and helpful staff. Knew exactly what compressor part item I needed despite its age. Got my part fast and now it is finally running after all these years.
Hello Tury, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
After approximately six years and multiple houses built my Bosch 4100 died. It simply started to run very slowly. I started by replacing the brushes, no change, moved to replacing the speed control board, no change, then on to replacing the field windings and the armature. Bingo. When I decided to go with the field and armature I also ordered the bearings on either end of the armature, just because everything is opened up. With no real instructions it took less than two hours, scrutinizing the exploded view diagrams at eReplacement Parts was necessary.
Hello Christopher, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I have to say that the customer service was one of the best I have had. My stove is older and the part was not exactly the same as the part it was replacing. It had a curved piece where the original was straight. As a result, it left a small gap where it was supposed to interface with the front of the stove. It is not very noticeable except to me who might be called a perfectionist. Short of getting a new front piece that I cannot figure out how to detach and replace, I will have to live with a tiny gap.
Hello Patricia, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Is the best way to find the major parts that you can't imagine for many equipments and small engines.
Hello William, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Your item was exactly as your description said. My order arrived promptly and in top condition! Price wasn't bad at all!
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Made orders from here before. Have been very satisfied. Current parts order is on delay for back order. Bummer. Still best prices around and can't knock the service. This one has some really small parts.
Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
All the parts were received within 5 work days exactly as shown on the website. The parts were high quality and fit well together. There weren't any instructions about the arrow on the top of the piston, but I found a video on YouTube that told me it points toward the bar. I was so excited when I finally got it all put back together and it ran. Husqvarna dealer told me he couldn't get those parts for that price!
Hello Nolan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I need to replace an exhaust fan in my laundry room which was 22 years old already. This website was super easy to navigate and find the part I needed, the delivery time was exceptional. When it came to switching out the motor it was such a simple process, I'm so happy I bought a replacement part instead of a new entire fan.
Hello Joe, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Our dehumidifier went out. Was checking to see how much a pump would cost to repair it. Was delighted to see that I could get the pump for a whole lot less than what a new unit would cost. Ordered part, received it fast! My husband was able to repair the unit and we were up and running in two days.
Hello Diane, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I was trying to replace the carb on my Poulan Pro 4218 AVX. I was using Amazon and looking at carb and reviews and the same carb and problem kept coming up; they were offering a Zama 26C as a direct replacement, and that the air filter that came with the kit would not fit the AVX. Also multiple reviews stated they had to modify the saws housing in order for the throttle linkage not to bind. Feeling uncomfortable I looked around and found eReplacement. Their parts list called for a Zama 26B. I bought and installed it and it now runs and starts even better than before. I now go to eReplacement first, and I highly recommend them for their accuracy. I look forward to using their help videos and tackling more projects.
Hello Edward, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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Hello David, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.