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eReplacementPartsReviews 4,468

2.7
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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day
Illinois
1 review
0 helpful votes
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I ordered two trays for my Black & Decker toaster oven and received two blender pitchers. They were in their original plastic bags and their labels even stated they were the drip trays for the toaster oven. Honestly, I don't understand how that mistake happens other than the person placing the sticker on the bag or the person placing the bag on the part in the warehouse doesn't read English. If that is the case, they probably have hundreds of likely returns. Personally, there is not any valid excuse, but I got charged for the return postage anyway. I am afraid to reorder the part again.

Date of experience: April 8, 2020
New Mexico
2 reviews
0 helpful votes
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My Briggs & Stratton lawn mower parts were very affordable and came in a head of time! Thank You for the excellent service!

Date of experience: April 8, 2020
Oregon
1 review
0 helpful votes
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Replacement Part
April 8, 2020

Needed a tiny O ring for our espresso maker and we were able to look at your diagram of our unit and see exactly which one to order. Now it works perfectly.
Thank you so much,
Marleaux

Date of experience: April 8, 2020
California
1 review
0 helpful votes
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Not satisfied.
April 8, 2020

Sent me the wrong part. You said that you would send the right part. Have not received it. Received the wrong part on March 27,2020. If you will send me a return sticker as you said you would. I'll will return the incorrect part. I would like to the right part. If that can't happen then you can reimburse my card. I would like to have the right part. That is the one that plugs into the cooler and into the wall socket in the house. I have tried to call several times and I am trying today. Thank you very much.

Date of experience: April 8, 2020
Georgia
1 review
0 helpful votes
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Perfect!
April 8, 2020

Prompt delivery, OEM replacement, easy, inexpensive fix. Now my Dremel is back in action!
Just what the doctor ordered.

Date of experience: April 8, 2020
Rhode Island
2 reviews
0 helpful votes
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NEW FILTER!
April 8, 2020

Ordering the new filter for our handheld vacuum has made all the difference! It's working great now. Thanks

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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5 stars, thank you for making it easy to find the exact parts i needed to make my lawn mower run like brand new.

Date of experience: April 8, 2020
Wisconsin
1 review
0 helpful votes
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This is the second time I ordered these particular parts but they work very well... what more can you say

Date of experience: April 8, 2020
Texas
1 review
0 helpful votes
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Handle
April 8, 2020

This handle fit perfectly, the price was extremely reasonable, and the shipping was extremely quick.

Date of experience: April 8, 2020
Illinois
1 review
0 helpful votes
Follow Jim B.
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I needed to order 3 parts for a mower. One piece was ready immediately and 2 on order. A second part came in within a week. I requested shipping on what was available and got the 2 parts. The third part had to be manufactured and that took a while.The company was great about keeping in touch with any progress. Eventually the part came in as needed and was shipped right away. Great communication from the company. Highly recommended.

Date of experience: April 8, 2020
Arizona
1 review
0 helpful votes
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Just in time
April 7, 2020

Our coffee machine broke when the whole pandemic was starting. Not a good time to be without coffee. Fortunately we were able to order a replacement part for our Espresso machine and have it overnighted without any delay.
Coffee machine is like new again.

Date of experience: April 7, 2020
Wyoming
1 review
0 helpful votes
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I needed some brushes to try and fix my dewalt chop saw. I had never used this company for anything, but I would recommend them. They got the part to me in the midst of the coronavirus and it fixed my issue. I will use them again.

Date of experience: April 7, 2020
Florida
1 review
0 helpful votes
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Punch in the model # AND POOF! THERE IS THE SCHEMATIC, PARTS LIST, iN STOCK OR NOT. THIS WEBSITE HAS BEEN A GODSEND. VERY EASY TO NAVIGATE AND UNDERSTAND. 5 STARS for ERP

Date of experience: April 7, 2020
Texas
1 review
0 helpful votes
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Returned part
April 7, 2020

Received the wrong belt for my mower. Received the shipping label and it printed just fine, I returned the belt and according to the tracking # you received the pkg on 4/2/20. I have yet to receive my credit from you.

Date of experience: April 7, 2020
New Jersey
1 review
0 helpful votes
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Awesome to do business w Ereplacement. Part processed overnight and shipped super quick. Exact match for part needed. Thank you.

Date of experience: April 7, 2020
Texas
1 review
0 helpful votes
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With the on-line illustrated parts diagram and photos of the parts it is easy to find and select the correct part for your equipment.
Good prices and as always great customer service to help.

Date of experience: April 7, 2020
North Carolina
1 review
0 helpful votes
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Once I cancelled the back ordered parts the order came through OK. Otherwise I am happy. Glad that ereplacement parts has Shimano reel parts

Date of experience: April 7, 2020
Minnesota
1 review
0 helpful votes
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I needed two parts for an older model of Sears drill press. Sears no longer provided them and without them I might as well throw away the entire drill press. I was referred to eReplacement Parts. The agent immediately was able to find the equivalents of the parts I needed. I received the replacement parts in about two weeks. They fit perfectly and I am now using my drill press once more. I am very happy with the service I received.

Date of experience: April 7, 2020
Alabama
2 reviews
0 helpful votes
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I think these parts work better in my opinion but others might have different opinions so I am just going to say that if I need something I would probably buy it from here.

Date of experience: April 7, 2020
Tennessee
1 review
0 helpful votes
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Router
April 6, 2020

I have used the site twice now with excellent results. It will now be my got to site for repair parts The site is easy to navigate finding exactly l what you need. Saved me from having to replace an expensive router

Date of experience: April 6, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398