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eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
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Part can fast and on time. Perfect fit. Thank you very much. Sorry no photos. Part is already installed on my saw.
I received the parts for my lawnmower. I put them in the lawnmower. It is now working fine. Thank you.
I have used you guys more and more because i can depend on the parts i get and a good price too. The shipping is quick, and have never had a problem with an order not being complete. When i have called to place an order, the person i talked to was very polite and knowledgeable. Your company will continue to be my first choice when i need when i need parts for my chain saws, and lawn mowers. Keep up the good work. Sincerely Richard P. Dwyer
Great place to order parts as it appears they have almost anything a person could possibly need however the shipping cost more than the part I ordered but still reasonable and would have no issues ordering all of my parts from them other than the fact that it did take five days to get the part to me here in Texas so if your needing something quick you might think about paying for expedited delivery. But then again this pandemic might have delayed my delivery by a day or two. Other than that small inconvenience everything was great, from being able to locate the exact part needed to paying for the part online was super easy and they seem to truly appreciate your business.
They had many of the parts I required, but not all. However, the parts I did order arrived when they said they would and the part they didn't have, I was given a helpful link to get it. I will use their service again.
Ordered on a Sunday afternoon, Checked my email, and it actually shipped that same night.
Arrived in 2 days, and I didn't pay extra for faster shipping.
When the product arrived, it was exactly what I needed, and fit perfectly.
Would highly recommmend!
Ordered two lawn mower blades and an air cleaner. Received the air cleaner and no blades. Box was partially opened Lousy packing job. Called and spoke to a very nice lady named Janet. Said she'd send out the new blades right away. Got the second box. Picked it up off the porch and one blade fell out on the porch. Other was inside. Point being the person who does your packing should look for another job. My 7 year old granddaughter could do a better job. No inside packing at all. Contents just rolling around inside. Why bother with a company that has no clue how to pack items to send across the country with a good chance of never reaching their destination? Is this any way to run a business?
Happy with every aspect of service. Website easy to navigate. Great price. Quick delivery. Great instructions to replace part. Everything went easily and smoothly. Would definitely recommend to others and will definitely use again. Big thumbs up.
I ordered some parts and received exactly what i needed. They arrived in a timely fashion also. Two big thumbs up!
I will be using them again when needed. Thanks again!
Over the years I have relied on eReplacement Parts to provide the necessary part to save me a great deal of money. If you are not mechanically inclined, their expertise and and support is awesome, Well sone
All the replacement parts fit perfectly and worked with no modification. The self propelled feature works like new now. I highly recommend eReplacementParts.
Order was missing a part. The little bad that the part was supposed to be in was in the package but no part in it. Plastic completely sealed. No idea, but customer service was closed due to COVID19 so couldn't get or process a refund. Air compressor is still jacked up. This was my last attempt to fix it and this happened. I'm just going to throw it away. Waste of money
The ordering and receipt part was great. Unfortunately I ordered the wrong part but would use them again if the need arises.
Long time repeat customer, I love this place! From the fridge to the dryer to the leaf blower and beyond... they always have exactly what I need, make it easy to find, and get it to me right on time.
Extremely dissatisfied. Part number of what was ordered is correct, photo of part in your web site is correct. Wrong part was shipped. See attached photo.
I need the correct part. Because of the COVID-19, the phone number for customer service is not answered and nobody has responded by email.
It's been a week since I ordered a part for my lawn mower and it hasn't shipped yet even thou the website said it would ship in 1 day. The order status still shows ' PENDING'
The lady (I did not get her name, my fault and I am sorry) was very helpful and professional. She was top notch! I cannot say enough goo about this co. I would recommend this co. To anyone and I definitely will use their service again. My only negative comment is I am sorry I did not get this lady's name so I could ask for her again.
Can't go to the store, after all, so I searched for a place to buy a B&D string trimmer battery and lo- I found one that was not only quick but also cheaper! Now I just hope this battery doesn't live up to the poor reviews of it online.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members