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eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
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It was very easy to use their website and the shipping was reasonable and very fast! I will use this site again.
Parts price very reasonable, received the parts about 2 days after ordered & in perfect condition with all parts & Moen instruction sheet included.
Recently I received an order of a head gasket and an oil filter packaged in one bubble wrap package. The head gasket was cracked and had been bent in half during shipping. Your company shipped the head gasket in a plastic sleeve from Briggs with the filter but nothing to protect it. I reordered my parts from another supplier and I received them in a envelope from Briggs with a cardboard protective liner. I would think your company would know better than to ship something like this with the knowledge it is a gasket and protect it. I will know better than to rely on your shipping next time and get my parts somewhere else. This mistake cost me 3 extra weeks to rebuild my engine.
Please read the title, my chainsaw is purring like a kitten with a very sharp blade, that says it all.
I needed a spool cap for an older Toro trimmer. EReplacement had it. My order was processed and I received it as scheduled. I was most happy that I did NOT have to buy a new trimmer.
Thanks, eReplacement!
Very unhappy that it took 15 days to get a simple part that was supposed to take from 3-5 days to get.
Once I finally got the part it took me 10-15 minutes to put it on my trimmer. No explanation for the delay or offer of some form of compensation for the inconvenience. I guess I expected more from this company representing so many other companies
Full listing of parts for my craftsman tractor model. Easy find, order and confirmation. Shipment arrived/delivered as advertised. Order perfectly correct for immediate use.
I ordered a control modual with cable a couple weeks back. The pictures for the part were not detailed to give critical regarding the part, especially the control cable. I was specific that the cable had to be more than 2 ft in length (from old cable). The picture was not of any use. Thinking the cable would be correct I ordered it anyway. Turns out the cable was to short and the unit would only ope to about 75%. The measured gauge on the unit was also out of wack. Having installed it I just figured I would live with it but the unit does not correctly fit the spreader.
I needed a head gasket, valve cover gasket, intake o-ring and a valve cap. Engine is a 17.5Hp.
Navigating the parts diagrams was great, easy to use. Found what was needed and checked out. I was done in just a few minutes. I will be back for sure!
Their site is very helpful. I love that they have a break down of schematics for each tool. It's helpful when you know the parts you need but not the specific name of the parts. I'll definitely use them again if something else breaks.
Website was informative and easy to use. Although the problem with my nail gun was obvious (the nylon seal came out in pieces) appreciated the exploded parts illustration and troubleshooting hints (the seal was #1 in possible causes). Shipping was super fast. Very pleased with service. Highly recommended!
Very helpful and the delivery was very quick. I will not hesitate in ordering from eReplacement Parts again. Would definitely recommend!
The rip fence was great and way cheaper than Amazon. It fit my corded and cordless Ryobi circular saw perfectly.
The tank was a perfect fit. However it did not have the integrated shut-off valve. The pictures of the tank, especially the shut-off valve area, were incomplete. I had to purchase a valve (Lowes) to complete the fuel circuit from the tank to the carburetor. Otherwise a good repair was made in time for grass cutting season.
I lost a charger for a Black & Decker drill. I did not know where to begin to get a new one. I then came across your site. First you had the part and second you sent it to me quickly. Then, my wife was doing some cleaning in our bedroom and she found the charger. I then decided to return the one you sent me. The process went very smoothly and I appreciate all your help. Next time I need parts you know where I will go for them. Thanks.
EReplacementParts provided timely delivery and good parts, Overall it was a great experience and I will be using your services again.
They always have quality parts and at a reasonable price. I have found the shipping reasonable and with great timing.
I recently ordered parts for two different tools that I've had in the basement. In both cases when ordering I didn't realize that they were coming from other than the original tool manufacturers. Both pieces arrived by US Mail within a week. They both fit and the belt sander and band saw are now functioning again.
EReplacement Parts is the place to go for needed parts. Quick delivery and good prices. If need, returns are quick and easy.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members