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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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HAD THE PARTS TO REBUILD THE TANK PRESSURE REGULATOR AND GET IT BACK ON LINE. IT WAS A PORTER GABLE ITEM, BUT WORKED.
Fast response on shipping very little wait before package was in my hand.
Excellent service as always.
Thanks
RickyT
I ordered on April 27. I heard nothing from them until I called them two weeks later. There were no updates or communication with me at all. When I called they said they had all the parts in stock except one and were waiting on it to ship the whole order. I canceled the one part and still no communication. I waited another week and called again. I got told that now they were waiting because of a minor cost increase on one part. I told them it was insignificant and that I wanted to see a tracking number within 48 hours or I would cancel. I finally got the tracking number and my parts showed up almost a month after ordering. I understand delays especially in the time of the national isolation but communication with me would have probably not made me so bitter!
Ordered a blender replacement part over a month ago. Still have not received it. I would not order parts from this company again. Unacceptable!
I ordered a replacement stoneware for my Crock-pot. The shipment was delivered within two weeks however it came smashed to pieces. I wanted a complete refund of the purchase order as well as shipping (which ereplacements provided - thank you) however it cost me $5 to ship back a smashed stoneware. I reached out to customer service however due to the Covid-19 pandemic there are a series of delays. I waited a week for a response and did not hear back from the company. I bit the bullet and sent the smashed product back to ereplacements. So after 3 weeks and $5 later - I still don't have a workable product. Do yourself a favor and purchase a completely new Crock-pot instead of a replacement part - you'll be saving yourself time and a hassle.
I wanted to order all my tiller tines and cleaning tine from eReplacement parts. The cleaning times were so over priced, I ordered them some where else. I wouldn't mention this, but I paid a bout 1/10 of the price you listed. It could just be a miss print, but I thought you should know. Thank you for prompt delivery of the parts I did order.
Fast shipping good price quality product. Easy to navigate website. Will buy parts again. Will refer to freinds and family
The blender washer fit perfectly. It was exactly what I needed. I realize that the wait for this part was unavoidable. Many firms have had shipping delays during this virus.
I think they hav no excuse it was supposed to ship within 2 days. Still waiting! Now i need to order from a more reputable company. After i wasted all this time. Very disappointed. Even asking me for a review when i havnt even gotten my product.
I had to replace a gas inlet nozzle on a tiller that I inherited from my dads passing. I came across this website and decided to try it. I had no problem. It came in in a few days and was good quality. It installed just fine. Now my tiller runs great. My dad would be proud.
So, my Bostich nail gun went down mid project. I searched the web for the parts I needed to fix it. I found eReplacement parts. The site was simple to navigate. The breakdown picture of the nail gun made it easy to find what I needed. In these tough times eReplacement actually sent me my order very quickly. A+++ thank you
I see that my order has credited my card with a - I have not had an explanation as to why. I don't know if the product is unavailable or why. I have always had good experiences in the past.
Received parts for some of my old equipment, all fit perfectly, I wouldn't shop for parts any where else
I was able to quickly find the replacement motor that I needed to fix my drill and it was delivered in a very timely manner. Great place to get your stuff fixed!
I waited for a long time to get the tines. I understand the tiller is old but it is a common model. When you did ship them I noticed they were the exact same. They were not a left side and right side. The way I detected this is the tines have a sharpened edge on each set. I reversed them on the tiller to make sure I wasn't doing something wrong. The outcome was the same. I had someone else look at them and they saw the same thing. The only way that they can work is sharpen the opposite tine but I believe that will cause a vibration. I would like a call if possible. *******327
The correct part was prepared and sent quickly. Albeit it took 16 days to get the part to Ohio (USPS fault) via First Class mail. A holiday weekend and covid-19 has drastically slowed the postal delivery time. Use expedited shipping if you can.
It took a while to get the belts and I tried another e-commerce vendor and two local vendors due to the delay. The e-commerce vendor belts were too long and the local vendor belts didn't last one edging. When I did get the belts from eReplacementParts, the belts fit perfect and are lasting. I will be order from them again.
Ordering was easy and straightforward. I received my order pretty quickly. I'm happy with the whole process.
Fast shipping, perfect replacement parts. Steering shaft. I have used replacement on many occasions and havent had any issues.
Excellent no fuss service. Without the bands supplied I would no longer be able to use my band saw. Yes there was a postal delay undoubtedly caused by C19 however I had no doubt that the parts ordered would arrive. Anyhow, it's a bloody long way to Australia from the USA.
Thanks Gyus
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members