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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Replacement fan. Came just in a box. With out being Wrapped in bubble wrap. Or saying fragile on box. Not happy. And over week no one got back to me. About it.
Great company to work with. They kept me informed of delivery delay due to this scamdemic that plagued our country.
My stove hood is well over 30 years. I was very surprised that the part was still available. I received the lense well before the projected time during the covid pandemic. I popped that baby in and it looks amazing. The matching lense has yellowed. If I can't lighten it, I will purchase
Another one. Thanks for having the part and the fast service.
My order was incomplete. I emailed customer service with no response. I have placer many orders with eReplacementParts and CB love everything about the company. Just this one small glitch.
Parts is parts. Finding them is the problem. I needed a simple rocker switch for a heater. The manufacturer was no help. They wouldn't sell me one. I discovered eReplacement Parts and the rest was easy. Easy to research, easy to purchase, and easy on the bank account. Delivery was quick and safe (nothing damaged). Replacing the switch was not easy. But getting it from eReplacementParts.com was. No better way to start a project.
Very pleased with the items I ordered. Excellent service and great prices. Will order from this company again
This site was the only site that had the exact replacement part that i needed. The part worked! The only negative is that it took 4 weeks for the part to arrive.
The replacement knob ordered matches the part number for the Oster toaster oven I have, but I am unable to fit the knob onto my appliance following the instructions provided. I will try to reach out to Customer Service regarding this issue.
This is the third time I have ordered from them and every time I received the correct parts needed and received them quickly.
I ordered this replacement on 12/27/2019 and it arrived on 5/16/2020. Crockpot used to handle their own replacement parts and then handed it off to eReplacementParts.com and Crockpot let this back-order get so old. The replacement stoneware for my 6 qt Crockpot fits but not like the original version. I feel like the stoneware should have bottomed out in the base. Also it doesn't have the the notches that the original had to vent around the glass top.
These guys have a web store that makes it easy to find the correct part and place the order. The multi-angle photos let you see what you're getting.
I expected a delay because I ordered before a holiday weekend but delivery was a day earlier than promised! Oh, the parts were a perfect fit.
A quick and smooth deal. Item was as described. The part was just what I needed. I will check here the next time I need a replacement part. Good service.
I have a 5 year old Kohler engine that was difficult to start and keep running. I replaced the hose and filter and the carb because it kept shutting off the gas. I ordered the parts and received them three days earlier than was told at time of purchase. The parts fit well and now my Kohler engine runs perfectly. I am happy I purchased original Kohler parts!
I like how you know what items are in stock and how many. The delivery after completion of transaction was real quick. I also like that there are diagrams of each tool so that I can find the exact part that I need. Not all parts are available but those that are are the ones that wear out over time. My only negative is that you don't carry parts for the Hilti line of tools. I acquired a 4 1/2 " grinder and I need a cord strain relief.
Even in this time of the pandemic, eReplacementParts got my order to me quickly. The price I paid for original Shindaiwa parts was excellent, cheaper than other sites I checked out. I will order from them again if the need arises.
I have requested information about returning a product and no results. If I don't get satisfaction from my request I will never use you again. You customer service sucks.
The RV store wanted $50. For this same part! Easy to install! Thank you for saving us money. Definitely will order parts through you in the future.
I had a very good experience! The parts came faster than expected and worked Great! The only thing I would suggest is to state that a part replaces a different part if that is the case. It would take away the guess work.
Frank Chontas
I bought a belt for my 54 inch got it a month later, wrong size! Very frustrated!
Cheryl
Waterloo Al
Unwilling or unable to assist in identifying and providing needed parts. Went directly to the manufacturer which quickly did so via a couple of emails.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members