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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Plastic broke and was easy to replace. Reasonably priced and order was complete. No problems with order.
Found this website and can't believe how helpful the customer service person was. Prices very resonoble and fast delivery. Bookmarked this page! Thank you
We recieved our parts and several were bent, but we were able to fix them with pliers, there were no new screws or cotter pins included and there were no directions included.
I tried calling customer service to have them send me the directions but was unable to make the person on the other end understand what I wanted. We were very happy when the back ordered parts arrived, but, without the above mentioned, we had a terrible time putting the grill together. We had to go to Home Depot to purchase new hardware as after 10 years the original were not usable.
I have to say that the parts worked great ---took a while to get them, but the company stayed in touch and when they did arrive they were exactly what was needed. Thanks
JC
Great buying experience. Exploded diagrams make it easy to identify the correct part. Shipping was fast.
I have a old pressure washer that they don't make parts for, but eReplacement still carries them. I've never had a problem with the parts being wrong because when I look for them it's on a diagram for that piece of equipment, I have recommended them to a lot of people.
Ordered parts for 2 different mowers had everything I needed to get them going all in one shopping experience
This place is horrible. I ordered the wrong size of replacement glass for my lantern and when i try to return it says the order can not be found
Ordered the right front hoc for a Toro lawn mower at 10:30 AM on a Monday morning. Received confirmation of order and shipping label ready at 3:30 PM. Checking the next day found already in USPS system for delivery the next Monday. Delighted to have the part delivered on Friday. Impressed with the delivery schedule from Utah to Iowa. Put part in place and was mowing grass late Friday afternoon. USPS routing tracking excellent--Midvale, UT, Omaha NE, Cedar Rapids, and Dubuque. As direc as possible and ahead of announced schedule.
eReplacementParts.com has become my number one place to shop for parts for my equipment. I have found the parts that I am looking for more than once on this site. Their service is excellent and so are their products. I recommend eReplacementParts as I have had very good luck with them.
This was a Difficult to find part, your site navigation, good pics and graphics, and easy ordering process let me get it ordered in minutes. I didn't experience any real delays due to covid. Thanks!
It was so easy to order and received in a few days not weeks. The pressure switch was the same one as on my compressor
Skeptical of on line purchasing, ESPECIALLY when using a site for the first time. Wasn't even sure the part i ordered would be the one necessary for my needs but low and behold, the part showed up by the date they said it would - which in these times is pretty reassuring. Will DEF use the site again. Thank you!
I wonder if this place is run by robots or humans because I have complain repeatedly about the missing parts. No answer forthcoming from a robot or a human. Do you exist? You gobbled up my money from me and you don't have
The audacity to answer. So I have to assume you don't exist. Never have I been treated this way and I'm a decent guy who has used the internet numerous times to order items.
On time right price right product nobody else could get not even razor the company that makes the $#*!.
I ordered the part i needed for my chain saw and had it in three days great service i will order any parts i need in the future from them
I ordered online and the site said things were taking longer due to Covid-19 but my part was at my door in 4 days! It is the correct part and the ordering was super easy. I just wish I hadn't gone to 2 different home DYI stores for the wrong part first!
Needed a new upper handle on my cub cadet mower. Price was more than reasonable. They shipped it fast. Package arrived a bit banged up but the
Part was fine. Changed it out in 1/2 hr. A set of directions on how to replace the part would have been helpful but it was not terribly complicated. I have a service agreement with the people I bought my mower from, but it takes them weeks and weeks to fix things. This was a lot faster and didn't cost very much either.
Ordered and received good quality replacement parts ( the same quality that were replaced) in a timely manner. Prior I had ordered parts unintentionally from an overseas website with cheaper prices and parts were incorrect. Lesson learned.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members