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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Your parts were exactly what I needed and so well priced I was able to save myself $150 from a lawnmower repair shop! Thank you for making me feel empowered again! Shipping was super fast too. I'll order from you again!

Date of experience: July 27, 2020
Colorado
1 review
0 helpful votes
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All the parts you could ever need at reasonable shipping speeds. Very detailed info on replacements parts and extremely helpful Q&A section. Will definitely be ordering from again soon!

Date of experience: July 27, 2020
Wyoming
1 review
0 helpful votes
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EReplacementParts was remarkably responsive and quick in shipping my parts by any standard. In todays world where Covid19 is a valid excuse for everything poor or unsatisfactory in terms of service, shipping etc eReplacementParts was outstanding. The prices and shipping were reasonable and their website was easy to navigate. I was more than satisfied and will definitely be a return customer.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Happy with my order
July 27, 2020

I received what I ordered and very happy about it but I wish shipping could be more a little bit faster to delivered

Date of experience: July 27, 2020
Pennsylvania
1 review
0 helpful votes
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I have ordered different parts for multiple pieces of equipment and eRepalcement has always come through. They are always my first place to look when I need something fast correct.

Date of experience: July 26, 2020
New York
1 review
0 helpful votes
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Not a repair
July 26, 2020

Had misplaced my blade wrench. Replacement was ideal and of course now I have two! Great speedy service!

Date of experience: July 26, 2020
New York
1 review
0 helpful votes
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Order a replacement part online. Product was shipped, but the shipping service never delivered the product because it was damaged. Never heard from eReplacementParts about this, soI called several weeks later to find that their customer service line was not available due to COVID-19, online customer service only, which was useless in my case. Funny thing, COVID-19 had no effect on their ability to take new orders over the phone. So, I called played like I was wanting to make a new order. The woman I talked to was super helpful and shipped out a replacement for the replacement and placed a note on the order for the warehouse to pack the order more carefully. The warehouse did not listen and the item arrived broken. Still unable to take the customer service phone route, I played like I was making a new order again. The gentleman I spoke too was also very kind and helpful. After giving me the option to reorder, which I declined, he issued me a refund and I parted ways with eReplacementParts amicably. This was a horrible logistical experience with exceedingly nice people.

Date of experience: July 26, 2020
Maryland
1 review
0 helpful votes
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Exact parts
July 26, 2020

Though it took a little longer getting the parts, they were exactly what I ordered. Riding mower now working great for our ELKS lodge.

Date of experience: July 26, 2020
Georgia
1 review
0 helpful votes
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I want to say thank you for your immediate attention to my service order. The entire experience was professional and quick. I got my Troy Built lawn tractor cable in the mail exactly like we discussed and I am very pleased with the whole ordeal. Great Job...

Date of experience: July 26, 2020
New Mexico
1 review
0 helpful votes
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Ordered this unit during covid quarantine and it was still delivered in good time. It went right on, took less than ten minutes, primed it and it started first time. Good service.

Date of experience: July 25, 2020
New York
1 review
0 helpful votes
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Excellent service
July 25, 2020

I've used them many times for appliances tractors and snowblowers. Very quick to ship and excellent customer service

Date of experience: July 25, 2020
Michigan
2 reviews
0 helpful votes
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Unfortunately. While waiting for part to arrive. My generator in Wich part was needed was stolen. So I actually have the unopened package and can not give a receive other than it was a timely delivery thanks

Date of experience: July 25, 2020
Maryland
1 review
0 helpful votes
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Chainsaw parts
July 25, 2020

Everything I received was correct, fixed my bad fuel lines. Also replaced my fuel filler, and bar oil filler cap, and primer bulb. Will definitely purchase from again and recommend.

Date of experience: July 25, 2020
New Hampshire
2 reviews
0 helpful votes
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Don L
July 25, 2020

Ordered parts for Honda engine, even with the virus going on parts arrived in good time. Took a couple of hours to replace the gaskets, etc engine running fine. Will order from them again

Date of experience: July 25, 2020
Maine
1 review
0 helpful votes
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Great Service
July 25, 2020

I ordered parts for my brush cutter. They had every thing I needed at good prices. Delivery was quick. Will use them again.

Date of experience: July 25, 2020
Texas
1 review
0 helpful votes
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Old friend
July 25, 2020

You guys are the bomb. Not only had parts I needed for my trimmer, but also a video showing how to do repair! I did not want to buy a new string trimmer, I just wanted to fix my old Ryobi cause the new ones are junk. Now that it's fixed I feel like I got my old friend back! Thanks ereplacement parts you ROCK!

Date of experience: July 24, 2020
Colorado
1 review
0 helpful votes
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Great Parts
July 24, 2020

Order a bowl and lid for a Cuisinart food processor. The website is easy to find the proper parts for and they arrived in excellent condition. The only issue is one part was back ordered and I could not change the order to get just the available part (the part I actually needed, the other was an extra to be safe for later). You cannot change it on the website you are directed to call, and calling put me in a loop stating long hold times and to use the website before disconnecting.

Date of experience: July 24, 2020
Pennsylvania
1 review
0 helpful votes
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Price was a lot better than local suppliers I was told 6 to 10 day on my order and received it in 3 DAYS GOOD JOB AND ITS WORKS LIKE THE OJD ONE>> BUT BETTER. THANK YOU MUCH. I will be ordering all my needed parts from you

Date of experience: July 24, 2020
North Carolina
2 reviews
0 helpful votes
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Received and install controller for motor; installed in less than 30 minutes and miter saw motor now running... fixed! Part was not expensive considering if I had taken it in to a repair center for same. If I had bought new saw it would have been around $500... definitely worth trying to fix on your own.

Date of experience: July 24, 2020
California
1 review
1 helpful vote
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Ordered new throttle cable and hand control for Brush mower. Cable itself was too short compared to original, so I might have had the incorrect model when I ordered. Options were to move mount lower on handle of mower, or simply change out just the throttle hand control (the original had broken). Works great. Timely and decent order time to shipping.

Date of experience: July 24, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398