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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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EreplacementParts is the best. I can always find exactly what I need to fix my weedwacker and the parts are just right. Shipping is fast as well. I will always use them as long as I need something, which being a professional lawn mower now, will probably be alot.
Will never purchase an item here again. I waited 3 weeks for my part. I rec'd my part for my tractor but it had the wrong gasket. I only needed the gasket but could not get only a gasket from this place. So I spent $18 for a useless piece. I TRIED contacting them via email and phone. Received an email back saying due to covid there may not be a response. You call and msg claims due to covid we are not answering phones. SERIOUSLY?! But wow you receive an email asking to give a review! Hmmm is anyone reading those? I received the exact part I needed from another company in 3 days. Yes most definitely will NOT buy from this place again! All I need is an RMA so I can return this useless item.
I had ordered some blade mounting hardware for an olded skillsaw. I was sent the wrong parts even after the guy searched for what i needed and told mehe has what i need. When i called about this the new guy got me what i needed. But i had to pya for the new parts and wait for them and my refund.
Have ordered a couple times and they are extremely helpful... delivered on time will check with them first any time i need to fix tools. Also the youtube videos are great!
I ordered a drain pump for my washer. It arrived in a very timely manner and was very easy to install. My washer works again! Thank you!
I have ordered many parts from this co. And have never had a problem with orders or returns! My husband gives me the part, I Look it up on the site, checkout, receive a conformation EMAIL/ with tracking info and it's done.It helps a lot that I am a retired auto instructor. EASY PEASY
You make it sound like returns are simple, but you actually make it difficult, and then you make it financially punishing. I won't be doing business with you in the future!
Bob
Absolutely do not order anything from this company. I waited weeks for my prepaid order. It has never arrived. I was charged the price of the part plus shipping and handling. Finally, I was sent an email saying they were refunding my money for the part. They did refund the part money, but not the shipping and handling fee which was four times more than the cost of the part. Stay away from this company!
I never received my order. I also purchased express delivery along with it. I have tried to contact support multiple times and I have not received any responses. It's been over a month now. I don't know what else to do besides take legal action to get my money back.
My Black and decker hedge trimmer recently broke. I was able to locate the broken part and found it on their very easy to navigate site. The price was good and shipping was fast. I am happy to say my trimmer is working great and I did not have to lay out the money to buy a new one.
Loved the quick turn around from ordering to receiving my part. It probally would of been faster except the mail is a bit slower these days.
Very good customer service, fast shipping, parts were clearly labeled and packaged well. I have used them many times, with an Overall great experience with a very easy website to navigate. I will be using eReplacementParts for all my reel parts needs!
It did not fit mine and I can not even talk with no one on the phone. I got stuck with a item that does not work. DONT BUY IT!
I have ordered several items from eReplacementParts and have always had very good results. Only one time did I ever have a delivery problem. That was because a US Postal Service employee had falsified a delivery record. Even then, eReplacementParts issued me a full refund and replaced the order. I will continue to use their service- just not have anything delivered by the US Post Office.
Ordered replacement parts for my grill. They came quick, parts looks great and made my grill like new. Thanks.
Item did not fit properly. Is not perfect... terrible experience i waited for months to arrive and then it looks great and is teh right item the right shape all is right but idt does not close properly with the Top tap from the original part. Very disapointing
This part saved my favorite kitchen appliance. The part was an exact match! It was initially on backorder, but your frequent email updates reassured me that my order was not forgotten... thanks so much!
I ordered a replacement bowl for my slow cooker prior to the pandemic, still have not received it it has been about 7 months since then. Very few updates maybe 1-2 emails
My weed eater cap cracked and wouldn't stay on to cover the spool. I found your company online and was easily able to order another cap for it just by looking at the pictures of parts on your website. I was amazed when it was shipped to me the next day and I was weeding my yard within 5 days! Thank you so much!
I had two chucks go bad on two Milwaukee Cordless Drills. I found the parts I needed easily, and placed my order. These parts came to me quickly, and were exactly what I had ordered! The next time I need parts for equipment I have needing repair, I will be checking eReplacementParts.com first! Very Satisfied, Thanks!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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