Equestrian Collections

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Equestrian CollectionsReviews 2

1.3

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Equestrian Collections Reviews Summary

Equestrian Collections has a rating of 1.3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Equestrian Collections ranks 496th among Pets sites.

service
2
value
1
shipping
2
returns
1
quality
1
Arizona
3 reviews
4 helpful votes
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Zero customer service
October 9, 2024

Product was fine, came late without receiving notification. Was given a $30 gift certificate that is not valid, really? Cannot get anyone to help, just we will get back to you, have they, nope! Buy elsewhere

Date of experience: October 9, 2024
Mississippi
1 review
1 helpful vote
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Beware of returning items
December 14, 2023

"I ordered a black saddle pad and it didn't fit, so I returned it. I read their return policy beforehand - "We realize that horse blankets can be difficult to fit, so we allow you to try the blanket on your horse and return it if it does not fit. However, we ask that the blanket be kept CLEAN while you are trying it. Dirty, soiled blankets, or blankets that do not have original tags attached, cannot be returned." I was charged a restocking fee for returning a "dirty and soiled" item. It was in pristine condition, tags still on. I asked them to check to be sure and send me pictures. They sent pictures of a very dirty saddle pad that didn't even look like the one I ordered. They would not even consider that they may have gotten my order mixed up with another. They would not refund the $8 and lost a customer for that price. I would NOT recommend ordering anything from them."

Date of experience: December 13, 2023