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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent all the way around.
Great selection for a great price
Only place I could find light pink belts and socks, good selection too. Womens shirts were cut really small but daughter's softball gear was perfect.
Always receive great service and excellent pricing!
They sent me a black and red mesh cap instead of the navy red that I ordered
Everything was pleasant.
.package was opened, looked like not properly taped closed. Delivery guy carried part of contents that had fell out of box. Did receive all parts ordered in good condition
Prices were great. Sizes and material were not described acurately. Length of youth pants were the same as adult sizes.
Very fast delivery. Pleased with the products. Will order again.
Great prices. Products arrived quickly.
Great!
Always a great experience shopping Epic Sports. My products always arrive in a timely manner and its exactly what I ordered.
Didn't fit
Purchasing more of this uniform
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EASY AND EFFIEICENT
Great selection and pricing only problem is communication sometimes with shipping
Great customer service from start to finish. Had to return an entire order, but Cody at customer service made it seamless and painless. Will order again.
The product was what I was looking for at a great price.
Website is a little confusing on checkout.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!