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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great Sale Prices!
Suits did not fit. The shipping & restocking FEE resulted in my paying for 2 suits & I have nothing.
Great
Nice variety of baseball pants to choose from and great prices. Easy to use website and check out process.
Good communication. Easy check out, fairly quick shipping.
Great product sizes were exact. Colors were bright as exspected
A wide variety of items. Will be shopping with Epic again.
Good service and price was great.
Product was well priced and quality of the product was good.
I thought the shipping charges were a bit high and should have disclosed earlier in the process
Experience was fine. Nice price & quick delivery time.
It is always easy to find what i am looking for
I used to order jug through Dunhams Sporting, but they closed the store close to me, so now I order directly from Quench.
Usually have what I'm looking for for my 9U travel baseball team and best prices out there
Product & price are great.
Hat was nicer than pictured, came in a timely manner.
Product was delivered quickly and was exactly what I expected
Fast & easy ordering. Delivery was on time and product exceeded my expectations.
Product and price is good, shipping and handling is a little high for one shirt. Almost half the shirt price.
I feel like paying a lot extra for faster "one day" shipping then it coming nearly two weeks later is ridiculous.
Excellent
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!