On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Can't complain.
Great product exactly what I was looking for
I purchase some slider shorts for my son and some new baseball pants. They are excellent quality feel great and clean easily. I will definitely be a repeat Shopper thank you so much
Prices are good, Shipping is a little pricey, but probably evens out. May have purchased more if there was a shipping deal advertised.
Easy shopping, good amount of choices
I really like this place! Will definitely shop there again!
I received my items very fast, great quality, great customer service and awesome prices. Theres a reason I shop Epic on a regular basis.
Great price, and quick delivery!
Fast shipping, great quality, great price.
Got the order faster than it said. Never had an issue with them I have not found a place where the price is better. Great price and great shipping.
I got the basketball shorts for my daughter, she loved them. We previously would buy And 1 shorts. So happy to find girl shorts that are comfortable and or great quality.
Easy from start to finish. Great experience again. Thank you, Epic.
Great online shopping experience! Thanks!
Glad my previous order is saved so I could retrieve SKUs from last season
I do not like your return policy so i will not be shopping with you again
Found what I wanted easily on there web site and product was received quickly after ordering.
I didn't care for the high shipping price
Epic sports has been nothing short of epic to do business with thanks and keep up that great service
Product was great, exactly what I wanted. Price was a little higher than expected but came when estimated.
My favorite website for sports apparel.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!